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Consumer Reports

Tesla Model S Loses Top ‘Consumer Reports’ Rating Over Brake Issue

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April 26, 2017, 8:32 AM ET

Tesla has lost its top safety rating from Consumer Reports, which said the electric carmaker failed to install an emergency braking feature that it promised to owners as standard equipment.

The magazine, which provides an annual rating of vehicles sold in the United States, said early Tuesday that the Tesla Model S sedan is losing its top ranking in the ultra-luxury car category, falling to third place behind the Lexus LS and BMW 7 Series.

Tesla was not immediately available for comment. Consumer Reports said it was told by Tesla (TSLA) that it planned to provide a software update this Thursday that would enable the feature on Tesla vehicles built since late October.

The California automaker last week recalled 53,000 Model S and Model X vehicles to fix an unrelated parking brake issue.

Consumer Reports said both Tesla models previously came with standard automatic emergency braking, a feature that helps reduce accidents. It said Tesla had cited a software issue for delays of up to six months in enabling the feature on more recent vehicles.

A number of auto companies have agreed to phase in standard automatic emergency braking on most vehicles over the next four years, including such mainstream models as the Toyota Corolla.

Consumer Reports said it would re-evaluate the Tesla scores “once Tesla deploys AEB to all owners and starts selling all new vehicles with the feature activated.”

Consumer Reports said Tesla, in an emailed statement to the magazine, said the company expects to include AEB in a software update slated to be pushed to owners later this week. The magazine said the software update, which is delivered wirelessly to Tesla vehicles much like updates on a smartphone, could take up to two weeks to take effect in all vehicles.

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