9d:[{"authors":[{"name":"Carmen Reinicke","url":"https://fortune.com/author/carmen-reinicke/"},{"name":"Jeran Wittenstein","url":"https://fortune.com/author/jeran-wittenstein/"},{"name":"Bloomberg","url":"https://fortune.com/author/bloomberg/"}],"classification":{"primaryPostTag":{"databaseId":193629,"name":"Stock Options","url":"/tag/stock-options/"}},"databaseId":4395024,"dateGmt":"2026-01-10T15:41:53Z","excerpt":"

“I do not like how it is positioned or the investments it is making. It did not need to do what it is doing, and I do not know why it is doing this. Maybe ego.”

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Peter Cappelli says headcount will (eventually) go down, with a human in the loop, and productivity will go up. But “it’s hugely expensive to do this.”

\n","id":"cG9zdDo0MzkwMDc3","image":"https://fortune.com/img-assets/wp-content/uploads/2025/12/cappelli.png?resize=1200,600","imageAlt":"cappelli","primarySectionId":447824447,"sections":{"nodes":[{"databaseId":447824447,"name":"AI","url":"/section/artificial-intelligence/"},{"databaseId":4889854,"name":"C-Suite","url":"/section/c-suite/"},{"databaseId":220230,"name":"Future of Work","url":"/section/future-of-work/"},{"databaseId":447866881,"name":"Global","url":"/section/global/"},{"databaseId":447866880,"name":"Latest","url":"/section/latest/"},{"databaseId":447824445,"name":"Leadership","url":"/section/leadership/"},{"databaseId":447824897,"name":"Tech","url":"/section/tech/"}]},"slug":"ai-adoption-dont-believe-hype-peter-cappelli-wharton-contrarian-accenture-ricoh-case-studies","title":"AI adoption isn’t an easy way to cut jobs—or easy at all, Wharton professor says: ‘The key thing … is just how much work is involved in doing it’","url":"/2026/01/10/ai-adoption-dont-believe-hype-peter-cappelli-wharton-contrarian-accenture-ricoh-case-studies/"},{"authors":[{"name":"Natalie Jarvey","url":"https://fortune.com/author/natalie-jarvey/"}],"classification":{"primaryPostTag":{"databaseId":1182,"name":"Netflix","url":"/tag/netflix/"}},"databaseId":4394775,"dateGmt":"2026-01-10T12:00:00Z","excerpt":"

The streaming giant has offered a master class in audacious strategy.

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“We’ll need to be deliberate about how this technology is developed, governed, and deployed,” Gates wrote.

\n","id":"cG9zdDo0Mzk0MDc2","image":"https://fortune.com/img-assets/wp-content/uploads/2026/01/GettyImages-2237146065-e1767967243270.jpg?resize=1200,600","imageAlt":"Bill Gates speaks onstage at the Bloomberg Philanthropies Global Forum 2025 at The Plaza Hotel on September 24, 2025 in New York City.","primarySectionId":447824447,"sections":{"nodes":[{"databaseId":447824447,"name":"AI","url":"/section/artificial-intelligence/"},{"databaseId":220230,"name":"Future of Work","url":"/section/future-of-work/"},{"databaseId":447866880,"name":"Latest","url":"/section/latest/"},{"databaseId":447824445,"name":"Leadership","url":"/section/leadership/"},{"databaseId":447866882,"name":"News","url":"/section/news/"},{"databaseId":447848617,"name":"Politics","url":"/section/politics/"},{"databaseId":447824897,"name":"Tech","url":"/section/tech/"}]},"slug":"bill-gates-ai-bad-actors-bioterrorism-threat","title":"Bill Gates says AI could be used as a bioterrorism weapon akin to the COVID pandemic if it falls into the wrong hands","url":"/2026/01/09/bill-gates-ai-bad-actors-bioterrorism-threat/"},{"authors":[{"name":"Nick Lichtenberg","url":"https://fortune.com/author/nick-lichtenberg/"}],"classification":{"primaryPostTag":{"databaseId":292,"name":"Media","url":"/tag/media/"}},"databaseId":4392567,"dateGmt":"2026-01-09T14:06:12Z","excerpt":"

Media disruption expert Doug Shapiro is writing a book about “infinite content” through his Substack, The Mediator. He talked to Fortune about what’s next.

\n","id":"cG9zdDo0MzkyNTY3","image":"https://fortune.com/img-assets/wp-content/uploads/2026/01/DougShapiro0014_HR-crop.jpg?resize=1200,600","imageAlt":"shapiro","primarySectionId":5542867,"sections":{"nodes":[{"databaseId":447824447,"name":"AI","url":"/section/artificial-intelligence/"},{"databaseId":5542867,"name":"Big Tech","url":"/section/big-tech/"},{"databaseId":447866880,"name":"Latest","url":"/section/latest/"},{"databaseId":447866883,"name":"Law","url":"/section/law/"},{"databaseId":447866882,"name":"News","url":"/section/news/"},{"databaseId":447824897,"name":"Tech","url":"/section/tech/"}]},"slug":"netflix-future-of-streaming-ai-user-generated-content-infinite-monkeys-doug-shapiro","title":"Netflix’s competition isn’t sleep anymore. Its battle against YouTube is like fighting an ‘infinite number of monkeys,’ top strategist says","url":"/2026/01/09/netflix-future-of-streaming-ai-user-generated-content-infinite-monkeys-doug-shapiro/"},{"authors":[{"name":"Eleanor Pringle","url":"https://fortune.com/author/eleanor-pringle/"}],"classification":{"primaryPostTag":{"databaseId":447824453,"name":"Bill Gates","url":"/tag/bill-gates/"}},"databaseId":4394036,"dateGmt":"2026-01-09T14:00:00Z","excerpt":"

“As we start 2026, I am thinking about how the year ahead will set us up for the decades to come.”

\n","id":"cG9zdDo0Mzk0MDM2","image":"https://fortune.com/img-assets/wp-content/uploads/2026/01/GettyImages-2214315224.jpg?resize=1200,600","imageAlt":"Bill Gates pictured in New York, May 2025.","primarySectionId":447853144,"sections":{"nodes":[{"databaseId":447824447,"name":"AI","url":"/section/artificial-intelligence/"},{"databaseId":447866880,"name":"Latest","url":"/section/latest/"},{"databaseId":447824445,"name":"Leadership","url":"/section/leadership/"},{"databaseId":447866882,"name":"News","url":"/section/news/"},{"databaseId":447848617,"name":"Politics","url":"/section/politics/"},{"databaseId":447853144,"name":"Success","url":"/section/success/"},{"databaseId":447824897,"name":"Tech","url":"/section/tech/"}]},"slug":"read-bill-gatess-2026-annual-letter-in-full","title":"Read Bill Gates’s 2026 annual letter in full","url":"/2026/01/09/read-bill-gatess-2026-annual-letter-in-full/"}]

Box Narrows Its Losses as Cloud Customer Base Grows