• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

CEO of $20 billion AI firm Perplexity says the secret to success is ‘sleeping with that fear’ that your competitor will steal your idea

2

Social Security's 2032 deadline puts a 22% cut on the table — but Washington has way less room to negotiate than 1983

3

Current price of oil as of June 15, 2026

1

CEO of $20 billion AI firm Perplexity says the secret to success is ‘sleeping with that fear’ that your competitor will steal your idea

2

Social Security's 2032 deadline puts a 22% cut on the table — but Washington has way less room to negotiate than 1983

3

Current price of oil as of June 15, 2026
Techfield service

GE Snaps Up Field Service Software Firm ServiceMax

By
Heather Clancy
Heather Clancy
Down Arrow Button Icon
By
Heather Clancy
Heather Clancy
Down Arrow Button Icon
November 14, 2016, 6:02 PM ET
Dan Bryant (Copyright 2014) www.danbryant.com
Add Fortune on Google for similar content.

General Electric is paying $915 million to buy ServiceMax, a purveyor of software for scheduling field service visits. The move pits the company directly against Microsoft, Salesforce, and Oracle.

Under the agreement disclosed Monday and expected to close in Jan. 2017, ServiceMax will become part of GE Digital, the group that owns GE’s investments in software for managing a wide range of machines connected to the Internet. The centerpiece of that strategy is the company’s Predix technology, which collects and analyzes data from jet engines, wind turbines, and other heavy-duty equipment. GE plans to connect the data collected with Predix to the ServiceMax applications. The idea is to help anticipate service needs more proactively.

This is the group’s third big acquisition. Two years ago, GE bought cybersecurity firm Wurldtech, and in September, the company paid almost $500 million for Meridium, which specializes in software for monitoring equipment.

Get Data Sheet, Fortune’s technology newsletter.

ServiceMax, based in Pleasanton, Calif., makes applications that more than 400 companies—including Coca-Cola Enterprises (a past customer) and Tyco (TYC)—have used to schedule and manage visits by field service technicians. (Prior to the acquisition, GE was also a customer.) As an independent company, ServiceMax has raised more than $202 million in backing.

The deal will pit GE more directly against some pretty formidable software companies.

In July 2015, Microsoft (MSFT) acquired ServiceMax rival FieldOne Services, which supplies software to United Technologies and Mitsubishi-Hitachi Power Systems. Salesforce (CRM) introduced its own field service application in March, and Oracle (ORCL) is also building out cloud services for field services, as a result of its July 2014 buyout of TOA Technologies.

This story was updated Nov. 17 to reflect that Coca-Cola Enterprises is no longer a customer.

 

 

 

 

 

About the Author
By Heather Clancy
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Tech

Agentic AI systems are doing more and more work. Now humans need to figure out how to verify it all
AIBrainstorm Tech
Agentic AI systems are doing more and more work. Now humans need to figure out how to verify it all
By Alexei OreskovicJune 15, 2026
4 hours ago
Gina Rinehart
InvestingSpaceX
Australia’s richest person just bought a SpaceX stake worth more than $1 billion. ‘Elon has done what very few people in history have done’
By Jacqueline MunisJune 15, 2026
7 hours ago
Top analyst: 71% of SpaceX’s $2 trillion value rests on AI. Grok’s numbers are ‘almost comical’ by comparison
Startups & VentureSpaceX
Top analyst: 71% of SpaceX’s $2 trillion value rests on AI. Grok’s numbers are ‘almost comical’ by comparison
By Mia OsmonbekovJune 15, 2026
8 hours ago
New Mexico is in a historic drought. Oracle and OpenAI designed their newest data center with that in mind
Environmentclimate change
New Mexico is in a historic drought. Oracle and OpenAI designed their newest data center with that in mind
By Catherina GioinoJune 15, 2026
9 hours ago
Katie Moussouris, the founder and CEO of Luta Security.
AIAnthropic
‘Fix this code’—the three little words behind the U.S. government decision that shut down Anthropic’s Fable and Mythos AI models
By Jeremy KahnJune 15, 2026
9 hours ago
Shotwell stands and smiles widely
InvestingSpace X
Here’s how SpaceX’s debut stacks up against other major IPOs
By Jacqueline MunisJune 15, 2026
10 hours ago

Most Popular

CEO of $20 billion AI firm Perplexity says the secret to success is ‘sleeping with that fear’ that your competitor will steal your idea
Success
CEO of $20 billion AI firm Perplexity says the secret to success is ‘sleeping with that fear’ that your competitor will steal your idea
By Preston ForeJune 13, 2026
3 days ago
Social Security's 2032 deadline puts a 22% cut on the table — but Washington has way less room to negotiate than 1983
Personal Finance
Social Security's 2032 deadline puts a 22% cut on the table — but Washington has way less room to negotiate than 1983
By John W. Diamond and The ConversationJune 12, 2026
3 days ago
Current price of oil as of June 15, 2026
Personal Finance
Current price of oil as of June 15, 2026
By Joseph HostetlerJune 15, 2026
15 hours ago
Boomers actually do hold most of the wealth and power. So why do they call it 'whiny' to point that out?
Economy
Boomers actually do hold most of the wealth and power. So why do they call it 'whiny' to point that out?
By Nick LichtenbergJune 14, 2026
2 days ago
Meet Gwynne Shotwell, the engineer-turned-COO who runs SpaceX in platform heels and is now worth over $2 billion
Startups & Venture
Meet Gwynne Shotwell, the engineer-turned-COO who runs SpaceX in platform heels and is now worth over $2 billion
By Eva RoytburgJune 15, 2026
22 hours ago
SpaceX surge further boosts Saudi billionaire prince’s fortune
Investing
SpaceX surge further boosts Saudi billionaire prince’s fortune
By Adveith Nair and BloombergJune 14, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.