• Home
  • News
  • Fortune 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
TechApple

Asia Welcomes iPhone 7 With Less Fanfare Than Before

By
Reuters
Reuters
Down Arrow Button Icon
By
Reuters
Reuters
Down Arrow Button Icon
September 16, 2016, 8:02 AM ET
Tim Cook discusses the iPhone during an Apple media event in San Francisco
Apple Inc CEO Tim Cook discusses the iPhone during an Apple media event in San Francisco, California, U.S. September 7, 2016. Reuters/Beck Diefenbach - RTX2OJFU© Beck Diefenbach / Reuters REUTERS

Apple fans from Sydney to Shanghai, the first customers worldwide to snap the new iPhone 7 off the shelves, cheered as they left stores on Friday brandishing their purchases, flanked by applauding sales staff.

But underneath the usual fanfare, the crowds of enthusiasts and overnight campers were smaller than in past years. Some customers complained after the larger version and models with the new jet-black colour sold out.

In part, online preordering has made queues unnecessary for all but diehard fans, and in Chinese stores only those who had ordered in advance were queuing to collect.

Yet in markets like China, online interest in the new phone has also been muted compared with past launches, as cheaper local brands amp up their features, design, and marketing.

Wu Ting, a 28-year-old from Nanjing, was surprised to find herself first in line at a downtown Apple store in Shanghai on Friday, a holiday in China.

“I found last year that there were crowds of people, but this year almost no one. I came an hour early thinking I’d have to wait a long time before getting seen,” Wu said.

Sales in China will be the acid test for Apple’s year ahead: The success of the iPhone 6 in China drove sales last year, while the slower-burn 6S contributed to Apple’s first global revenue drop in over a decade earlier this year.

Get Data Sheet, Fortune’s technology newsletter.

Chatter about the iPhone 7 launch on Chinese microblog Weibo has been far more muted than when the iPhone 6 debuted in 2014. An index of searches on Baidu, China’s most popular search engine, shows the new phone lagging both the iPhone 6 and iPhone 5.

Apple’s Greater China sales dropped by a third in April-June, albeit after more than doubling a year earlier, while its market share has fallen to around 7.8%, placing it fifth behind local rivals Huawei, OPPO, and Vivo.

Apple (AAPL) has been slower to adapt, consumers and analysts say: The new iPhone has few major changes to win over fickle shoppers and the firm’s marketing has been generic.

“From Steve Jobs to Tim Cook, Apple has never had any marketing strategy tailor-made for China,” said Zhou Zhanggui, a Beijing-based strategic consultant.

“Apple risks losing out more if it does not better cater to local demands in its marketing as well as product design.”

In Beijing’s fashionable Sanlitun shopping district, several people who had already grabbed new iPhone 7s were hawking them for a markup just outside a flagship store.

For more on the new iPhone, watch:

But Apple has not lost its shine for all customers.

Marcus Barsoum, a 16-year-old who described himself as a “diehard Apple fan”, spent two nights camped outside the Sydney store. By the morning, some 200 people were gathered in light rain to be the first customers globally to own iPhone 7s.

Weary but elated, Barsoum charged into the store at 8 a.m. to the cheers of Apple staff. He emerged with a matte black iPhone 7, although he had wanted a larger 7 Plus in jet black.

“It feels great to be the first in the world to have the iPhone 7,” he said. “It was 100 percent worth it.”

About the Author
By Reuters
See full bioRight Arrow Button Icon
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.