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This New Version of iTunes Will Stop Deleting Your Music

May 18, 2016, 3:44 PM UTC
Photograph by Justin Sullivan Getty Images

Good news for iTunes fans: A new version of the Apple (AAPL) service will stop a bug that accidentally deleted users’ music.

The issue has received attention in recent months as Apple Music subscribers complained that the service killed music files from their computers, as TechCrunch reported. The new version, iTunes 12.4, was released on Tuesday and updated the product’s design, including new navigation and interface changes.

The move to fix the deletion error comes as Apple blogger Jim Dalrymple claimed to have lost about 47,000 songs and wrote about the issue in a post last year. His story prompted the company to restore 99% of his lost files.

Recent problems with iTunes and Apple Music come as the company celebrated a partnership with rapper Drake in April that led to increased use of the streaming music service after a rocky release in 2015. At the end of last month, Drake sold 632,000 copies of his new album, Views, in Apple’s iTunes store in just the first 24 hours available. Meanwhile, Apple Music users streamed the album over 250 million times, according to a recent Fortune article.


After other subscribers stepped forward with issues of their own, Apple released a statement earlier in May, according to a Fortune post. “In an extremely small number of cases users have reported that music files saved on their computer were removed without their permission,” the company said. “We’re taking these reports seriously as we know how important music is to our customers and our teams are focused on identifying the cause.”

Apple added, “We have not been able to reproduce this issue, however, we’re releasing an update to iTunes early next week which includes additional safeguards. If a user experiences this issue they should contact AppleCare.”

Fortune has reached out to Apple for comment, and we will update this post if we hear back.