• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Gen Zers are arriving at college unable to even read a sentence—professors warn it could lead to a generation of anxious and lonely graduates

2

'We didn’t see this coming': Wall Street eats its forecasts as stocks sell off globally on fear of AI bubble ahead of SpaceX IPO

3

'The golden years are not golden': Boomers are hoarding most of America's wealth and power because they're terrified of outliving their money

1

Gen Zers are arriving at college unable to even read a sentence—professors warn it could lead to a generation of anxious and lonely graduates

2

'We didn’t see this coming': Wall Street eats its forecasts as stocks sell off globally on fear of AI bubble ahead of SpaceX IPO

3

'The golden years are not golden': Boomers are hoarding most of America's wealth and power because they're terrified of outliving their money

4 Reasons Virgin America Flyers Shouldn’t Fear the Alaska Deal

By
TIME
TIME
and
Alex Fitzpatrick
Alex Fitzpatrick
Down Arrow Button Icon
By
TIME
TIME
and
Alex Fitzpatrick
Alex Fitzpatrick
Down Arrow Button Icon
April 5, 2016, 10:41 AM ET
Alasks Airlines brand refresh
An Alaska Airlines 737-800, newly painted in the airline’s 2016 refreshed brand, is ready to be revealed at the airline's maintenance hangar in SeaTac, Washington on Jan. 25, 2016. This month, Alaska Airlines revealed the most substantial updates to its brand in a quarter century. Beginning Jan. 25, Alaska fliers will see the visual updates in new signage at the airport, an all-new airplane paint job, a refreshed website and mobile app, and more.Photograph by Ingrid Barrentine—Alaska Airlines

Alaska Airlines’ parent company is buying Virgin America for $2.6 billion, the airlines announced Monday. The deal, worth about $4 billion including debt and aircraft leases, would create the fifth-largest airline in America.

News of the deal is being met with skepticism by some of Virgin’s die-hard fans. While small, the airline is praised for its dedication to customer service. Independent researchers have named Virgin the highest-quality airline in America for four years running. For Virgin loyalists, anything that might muck that up is something to fret over.

Even Richard Branson, who helped create the airline but cannot legally control it under U.S. law, wrote a mournful letter over the deal.

Neither Virgin’s fans nor Branson need worry. Here are four reasons why.

Alaska has adoring fans, too. It’s rare to hear people express any kind of positive emotion about an airline. But in reporting my Nov. 2015 story about Alaska Airlines, I found that many of the Seattle-based company’s passengers really do love flying on it. To that end, Alaska has topped J.D. Power’s Airline Satisfaction Survey for eight years running.

Here’s an excerpt from that story:

Alaska traces its roots to 1932, when a fur trader named Linus McGee started flying passengers alongside his wares. Today, Alaska is an oddity in the airline business. It’s not a global mega-carrier like American or United. Nor is it an ultra-low-cost carrier like Spirit, which makes money by offering only the most basic service and charging passengers for every upgrade it can put a price tag on. Think of Alaska as the largest regional carrier around, with an ever expanding list of destinations.

Another oddity: Alaska’s customers actually like flying it. It was the first major carrier to sell tickets over the Internet, it regularly wins an annual airline customer-service award coveted by competitors, and it is buying special planes with nearly 50% more overhead bag space. (Bring on those Rollaboards!) In 2014, when U.S. carriers posted their worst on-time performance in years, Alaska had the second best numbers in the industry. Only Hawaiian Airlines, which benefits from terrific weather at its prime airports, did better.

It’s innovative. Virgin does a lot of flying to and from California, where it’s gained a following among the tech-savvy Silicon Valley crowd. The techies should be happy to note that Alaska has a long history of innovation. It was the first major airline to offer online ticketing and to put tablets in the cockpit, for example. Today it’s experimenting with biometric access for its frequent flyer lounges and GPS-based landing approaches that promise to be more time and energy efficient.

It’s on time. Alaska has been named the most punctual airline in America five years in a row by FlightStats — more than 85% of its flights arrived no later than 15 minutes behind schedule in 2015, that firm said. That’s an easier feat for a smaller airline like Alaska because it has a less complex network to manage, but it’s still impressive.

You’ll get to keep your miles. Virgin’s frequent flyer program will remain separate until the deal closes, a process that could take the rest of the year. Alaska says it will then honor any unused Virgin miles. Exactly how the airline will do that remains to be seen. But Virgin customers could actually win big here. Alaska’s bigger route network means more ways to spend those hard-earned miles.

That said, any airline merger brings uncertainties. American and United are still plagued with problems after their tie-ups with US Airways and Continental. The Virgin deal will add Airbus aircraft to Alaska’s all-Boeing fleet, removing the keep-it-simple advantage of flying a single aircraft type. And it seems unlikely that Alaska will maintain some of the unusual characteristics of the Virgin brand, like the funky onboard mood lighting. But if Virgin was going to be sold, it’s hard to see it in better hands than Alaska’s.

About the Authors
By TIME
See full bioRight Arrow Button Icon
By Alex Fitzpatrick
See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

Chinese beauty brands flock to Southeast Asia as their first step in going global
RetailChina
Chinese beauty brands flock to Southeast Asia as their first step in going global
By Angelica AngJune 9, 2026
43 minutes ago
Brian Schimpf gestures with both hands as he speaks on stage.
Startups & VentureBrainstorm Tech
Anduril CEO Brian Schimpf says economic warfare is the ‘new normal’ for military conflicts—and the U.S. needs to get serious
By Lily Mae LazarusJune 8, 2026
5 hours ago
Pentagon accuses Alibaba, Baidu and BYD, three of China’s biggest companies, of supporting the Chinese military
AsiaAlibaba Group
Pentagon accuses Alibaba, Baidu and BYD, three of China’s biggest companies, of supporting the Chinese military
By Kate O'Keeffe and BloombergJune 8, 2026
6 hours ago
Twitch CEO: Social media has become ‘antisocial’ and can’t match the shared, human connection of livestreaming
Big TechBrainstorm Tech
Twitch CEO: Social media has become ‘antisocial’ and can’t match the shared, human connection of livestreaming
By Sebastian HerreraJune 8, 2026
6 hours ago
Two men sitting on chairs on a stage
Future of WorkBrainstorm Tech
Your career needs a ‘gym membership’ to keep up with continuous AI advancements, says Campus founder Tade Oyerinde
By Amanda GerutJune 8, 2026
6 hours ago
ChatGPT maker OpenAI confidentially files for IPO, a week after Anthropic
Startups & VentureOpenAI
ChatGPT maker OpenAI confidentially files for IPO, a week after Anthropic
By Bloomberg, Shirin Ghaffary and Bailey LipschultzJune 8, 2026
7 hours ago

Most Popular

Gen Zers are arriving at college unable to even read a sentence—professors warn it could lead to a generation of anxious and lonely graduates
Success
Gen Zers are arriving at college unable to even read a sentence—professors warn it could lead to a generation of anxious and lonely graduates
By Preston ForeJune 7, 2026
2 days ago
'We didn’t see this coming': Wall Street eats its forecasts as stocks sell off globally on fear of AI bubble ahead of SpaceX IPO
Economy
'We didn’t see this coming': Wall Street eats its forecasts as stocks sell off globally on fear of AI bubble ahead of SpaceX IPO
By Jim EdwardsJune 8, 2026
19 hours ago
'The golden years are not golden': Boomers are hoarding most of America's wealth and power because they're terrified of outliving their money
Economy
'The golden years are not golden': Boomers are hoarding most of America's wealth and power because they're terrified of outliving their money
By Nick LichtenbergJune 7, 2026
2 days ago
Current price of oil as of June 8, 2026
Personal Finance
Current price of oil as of June 8, 2026
By Joseph HostetlerJune 8, 2026
16 hours ago
Trump, who has repeatedly called climate change fake, is now threatening Brazil with tariffs over the deforestation of the Amazon
Environment
Trump, who has repeatedly called climate change fake, is now threatening Brazil with tariffs over the deforestation of the Amazon
By Sasha RogelbergJune 8, 2026
9 hours ago
SpaceX's IPO will also be a massive selling event triggering big price dislocations across the stock market as investors dump shares to buy SPCX
Investing
SpaceX's IPO will also be a massive selling event triggering big price dislocations across the stock market as investors dump shares to buy SPCX
By Jason MaJune 7, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.