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TechUber Technologies

You Might Soon Be Rating Your Uber Driver With Emojis

By
Michal Addady
Michal Addady
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By
Michal Addady
Michal Addady
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December 15, 2015, 5:30 PM ET
Canberrans Flock To UberX As Ridesharing Becomes Legal In ACT
CANBERRA, AUSTRALIA - OCTOBER 30: Uber staff using the UberX app on October 30, 2015 in Canberra, Australia. The Australian Capital Territory is the first jurisdiction in the world to legalise UberX, allowing people to access and offer ridesharing services without fear of fines or license suspensions. (Photo by Martin Ollman/Getty Images)Photograph by Martin Ollman via Getty Images
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Uber might soon be simplifying its five-star rating system.

Two new systems are currently being tested, Quartz reports. The first uses thumbs up and thumbs down ratings; the second offers three emoji options — frowning, neutral, and smiling. A spokesperson for the company, Karun Arya, told the publication that very few users are currently being affected by these market tests.

A couple of surprised customers took to Twitter when they discovered the new features. Though Arya didn’t specify in which markets they’re being tested, the tweets show that the thumbs up/thumbs down system is currently being used in central Singapore and the emoji system in Austin, Texas.

Whoa, Uber just asked me to give a mere thumbs up/down rather than a star rating. When did this start? pic.twitter.com/MUQJIblS9Y

— Bryan Ma (@bryanbma) December 15, 2015

https://twitter.com/tonybowmanbotek/status/672953959460438016

The five star rating has been a point of contention for the company. Well-meaning Uber riders may think that giving their driver four stars is decent, but Uber reportedly deactivates drivers who fall below a rating of 4.6.

Uber could not immediately be reached for comment.

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By Michal Addady
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