• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
TechMedia

Slack is About More Than Just Chat

By
Mathew Ingram
Mathew Ingram
Down Arrow Button Icon
By
Mathew Ingram
Mathew Ingram
Down Arrow Button Icon
November 13, 2015, 6:29 PM ET
Interviews With Indiegogo Inc. Co-Founders
Stewart Butterfield, co-founder and chief executive officer of Slack, speaks during a Bloomberg West Television interview in San Francisco, California, U.S., on Wednesday, Nov. 12, 2014. Slack, a software service company helping teams of co-workers to converse, work on projects together, and share links, pictures and more in real time, recently raised $120 million and is now valued at $1.12 billion. Photographer: David Paul Morris/Bloomberg via Getty ImagesPhotograph by David Paul Morris — Bloomberg/Getty Images

It might not be quite as sexy as its consumer cousins Snapchat and WhatsApp, but the workplace-chat service Slack is highly thought of by many in the corporate world, in part because it simplifies the way that communication happens within companies. Inter-corporate communication and collaboration is something that has been broken for decades, and Slack is seen by many as the startup with the best chance of fixing it—which is a big part of why the company has a valuation of nearly $3 billion.

But replacing email or letting co-workers exchange Google documents faster isn’t all that Slack is capable of. Some media companies are starting to use it as a full-fledged content management system—that is, a way of collecting, editing, publishing and even distributing the news. So far these are just experiments, but I think it’s an interesting glimpse of where Slack and media companies might go in the future.

The most recent example of this phenomenon is Storyful, a service owned by News Corp. that specializes in verifying “viral” content from social media for publishers and news websites. As a recent post at the Nieman Journalism Lab blog described, Storyful staffers use Slack—as many media companies do — to coordinate their writers and editors across different time zones. Then someone had a thought: Why not use Slack to actually collect and send stories, videos and photos to their media partners?

For some of its larger media customers, including its parent company (which acquired the Irish startup in 2013) and news organizations like ABC News and the Wall Street Journal, Storyful provides a custom application—a piece of software that pulls in the information that the service has verified and makes it easier for editors and producers to handle. For some smaller customers, it has other tools, such as a private Twitter account.

Slack fits in the middle of those two: It allows for longer messages and more rich media—video clips, photos, etc.—than Twitter, but it isn’t a large application that companies have to download and configure. Most of them have it already installed anyway, and it has cross-platform mobile apps as well.

Storyful said it is testing the Slack integration with a number of clients, including the Wall Street Journal and Mashable, and it lets those customers subscribe to channels within their version of Slack that correspond to the coverage they are tracking from Storyful (election content, weather, breaking news etc.). In Mashable’s case, editor Brian Ries told the Nieman Lab that the site already has bots within Slack that pull in stories from the Associated Press and Reuters, so now it can add a Storyful feed to that channel.

In a sense, the fact that Slack has an open API (application programming interface) that can integrate with almost any form of online service makes it easy for media companies like Storyful and Mashable to use it as a content-management system that produces content in a variety of ways. Hoodline, a hyper-local San Francisco news startup, uses Slack in a similar way as Storyful and Mashable do—to filter and aggregate news in channels.

One of the first experiments that really got me thinking about the possibilities for Slack was when the New York Times used it as a way to live-blog the first Republican presidential debate in August. Two reporters wrote their blog posts during the debate inside a Slack channel, while chatting with each other and their editor, and then another NYT staffer edited them—also within the Slack channel—and plugged the output directly into the Times‘ blogging platform, which is WordPress (which also has an open API).

“We’ve done it before, but in a Stone Age way, for other live events, with the reporter typing into Gchat, then an editor copying and pasting that text,” New York Times interactive editor Marc Lavallee told the Nieman Lab. “It looks the same after-the-fact, but we were minutes behind on events.”

Al Jazeera recently built itself a bot—a software program that runs within Slack—that tracks breaking news via a variety of Twitter accounts and other sources, and then posts them into a specific news channel on Slack for editors and reporters. And the New York Times has a bot that runs inside Slack that gives editors advice on which stories or pieces of content might do well on social networks, based on a database of machine-learning the bot has built up about what is trending.

At a time when more and more media outlets are interested in short, real-time news briefs and shareable pieces of content like videos or photos, having to rely on the kind of cumbersome content-management system that most large media companies use is like trying to do the 100-meter dash in concrete shoes. Slack could make it easier for those news providers to not just come up with more timely content, but publish and distribute it as well.

 

You can follow Mathew Ingram on Twitter at @mathewi, and read all of his posts here or via his RSS feed. And please subscribe to Data Sheet, Fortune’s daily newsletter on the business of technology.

About the Author
By Mathew Ingram
See full bioRight Arrow Button Icon

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Tech

These startups are racing to make AI safe for the Pentagon’s most closely guarded secrets
AIDefense
These startups are racing to make AI safe for the Pentagon’s most closely guarded secrets
By Erik GermanApril 11, 2026
21 hours ago
karp
Future of Workpalantir
Palantir CEO says AI ‘will destroy’ humanities jobs but there will be ‘more than enough jobs’ for people with vocational training
By Jacqueline MunisApril 11, 2026
22 hours ago
A Starbucks barista stands behind a cash register.
RetailFood and drink
Starbucks’ game plan to roll out AI chatbots at cafés could serve as a ‘litmus test’ for the industry, analyst says
By Sasha RogelbergApril 11, 2026
22 hours ago
The ‘Tuscan Mom’ aesthetic is taking over TikTok as Gen Z glamorize McMansions and reject millennial gray
Travel & LeisureGen Z
The ‘Tuscan Mom’ aesthetic is taking over TikTok as Gen Z glamorize McMansions and reject millennial gray
By Sydney LakeApril 11, 2026
22 hours ago
dalmation
AIHealth
Man’s best friend may soon live a little longer thanks to a new pill promising to extend your pup’s lifespan
By Catherina GioinoApril 11, 2026
24 hours ago
hunt
CommentaryMedia
OpenAI’s TBPN deal shows how talent, media, and influence are collapsing into one
By Jonathan HuntApril 11, 2026
1 day ago

Most Popular

'This is the last warning.' Iran threatens U.S. warships after they throw down the gauntlet for winner-take-all Strait of Hormuz
Politics
'This is the last warning.' Iran threatens U.S. warships after they throw down the gauntlet for winner-take-all Strait of Hormuz
By Fortune EditorsApril 11, 2026
10 hours ago
The 'affordability economy' has created a housing market nobody predicted: Prices collapsing in the Sun Belt, soaring in the Rust Belt
Real Estate
The 'affordability economy' has created a housing market nobody predicted: Prices collapsing in the Sun Belt, soaring in the Rust Belt
By Fortune EditorsApril 11, 2026
1 day ago
Palantir CEO says AI ‘will destroy’ humanities jobs but there will be ‘more than enough jobs’ for people with vocational training
Future of Work
Palantir CEO says AI ‘will destroy’ humanities jobs but there will be ‘more than enough jobs’ for people with vocational training
By Fortune EditorsApril 11, 2026
22 hours ago
Warren Buffett says 'accumulating great amounts of money' doesn’t achieve greatness—He still lives in a $31,500 Nebraska home and clipped coupons
Success
Warren Buffett says 'accumulating great amounts of money' doesn’t achieve greatness—He still lives in a $31,500 Nebraska home and clipped coupons
By Fortune EditorsApril 11, 2026
22 hours ago
Scottie Scheffler joined Tiger Woods and Rory McIlroy in golf's $100M club—and donated his entire Ryder Cup stipend to charity
Success
Scottie Scheffler joined Tiger Woods and Rory McIlroy in golf's $100M club—and donated his entire Ryder Cup stipend to charity
By Fortune EditorsApril 10, 2026
2 days ago
Navy tests Hormuz blockade as expert says U.S. military prepares for round 2 and could degrade Iran's hold over the strait to a 'manageable level'
Politics
Navy tests Hormuz blockade as expert says U.S. military prepares for round 2 and could degrade Iran's hold over the strait to a 'manageable level'
By Fortune EditorsApril 11, 2026
16 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.