• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
CommentaryFortune 500

The number one quality of the most influential people

By
Gretchen Zech
Gretchen Zech
and
Bethany Cianciolo
Bethany Cianciolo
Down Arrow Button Icon
By
Gretchen Zech
Gretchen Zech
and
Bethany Cianciolo
Bethany Cianciolo
Down Arrow Button Icon
September 19, 2015, 2:00 PM ET
Courtesy of Arrow Electronics

The Fortune 500 Insider Network is our newest online community where top executives from the Fortune 500 share ideas and offer leadership advice with Fortune’s global audience. Gretchen Zech, senior vice president of global human resources at Arrow Electronics, has answered the question: How do you make criticism constructive?

Constructive criticism is rooted in good intention and clarity of purpose. It elevates. It does not diminish. While there will always be prevailing viewpoints, no one person has the ultimate corner on right, but rather a corner on his or her own perspective. How that perspective is shared with and received by another is what makes for effective or ineffective leadership and followership.

In my experience, I’ve found that the most influential persons are those who are grounded in their own security and bring humanity into the workplace through constructive interactions with others. Criticism is constructive when it propels us forward in mindset and result. Whether we get stuck in a moment of fleeting success or failure depends on our willingness to self-innovate. And, whether giving or receiving feedback, there are three concepts about self-innovation that I believe provide a roadmap for professional growth and business results:

Meta observation and check yourself
Elevate your self-awareness by being willing to observe your own behavior patterns — both good and bad — and results. Do the same with others and with organizational cultures. The key here is to do it all without ego, judgment or defense, but instead with a curious mind.

Discernment and make room for change
Take the complexity of all of those observations and simplify it in order to positively affect your performance and to change for the future.

Authenticity and embrace differences
It’s important to know what makes each of us unique and sets us apart, and to appreciate that uniqueness in others.

These three concepts are really about broadening the spectrum of self-awareness and behavior by raising personal consciousness and expanding our capability.

 

Read all answers to the Fortune 500 Insider question: How do you make criticism constructive?

Here’s how not to piss off employees after critiquing their ideas by Val DiFebo, CEO of Deutsch New York.

3 easy ways to make criticism sting a little less by Ralph de la Vega, president and CEO of AT&T Mobile & Business Solutions.

About the Authors
By Gretchen Zech
See full bioRight Arrow Button Icon
By Bethany Cianciolo
See full bioRight Arrow Button Icon

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Commentary

gen z
CommentaryGen Z
Gen Z is using ChatGPT to practice salary negotiations and tough conversations before they happen
By Phillip MillerMarch 22, 2026
10 hours ago
world
CommentaryCapitalism
Our economy has been living in an Adam Smith world since 1776. Something different is coming
By Ravi ChaudhryMarch 22, 2026
10 hours ago
david
CommentaryScience
The one skill that separates people who get smarter with AI from everyone else
By David Rock and Chris WellerMarch 21, 2026
1 day ago
war
CommentaryMiddle East
Companies are now on the front lines of war. They need to act like it
By Jeremy BashMarch 21, 2026
1 day ago
powell
CommentaryFederal Reserve
The Strait of Hormuz is the fourth large supply shock this decade. Welcome to the new era of global disorder
By Jon HilsenrathMarch 21, 2026
1 day ago
gen z
CommentaryCareers
The entry-level job market is the worst it’s been in 37 years. Stop blaming Gen Z
By Janelle Jones and Nia LawMarch 21, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.