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TechUber Technologies

Uber launches special service for senior and disabled passengers in Los Angeles

By
Kia Kokalitcheva
Kia Kokalitcheva
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By
Kia Kokalitcheva
Kia Kokalitcheva
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July 14, 2015, 5:56 PM ET
Uber is already operating in around 300 cities.
Uber is already operating in around 300 cities.Photograph by Bloomberg via Getty Images

Uber is launching a special service for senior and disabled passengers in Los Angeles, the ride-hailing company said on Tuesday on its blog.

The new service, dubbed UberAssist, will “provide additional assistance to members of the senior and disability communities,” the company writes. Drivers for the special service are trained by the Open Doors Organization, a non-profit that works with companies to help them better cater to people with disabilities, and can accommodate for folding wheelchairs, walkers, and scooters.

This isn’t Uber first attempt to cater to passengers with disabilities. In May, the company said it was testing a new feature in Chicago, Los Angeles, San Francisco, and Washington, D.C. for deaf riders. The recent lawsuits against Uber and rival Lyft for discriminating against disabled passengers have likely put pressure on both companies, though they’ve both denied any of the lawsuits’ claims.

Nevertheless, Uber seems to be making an effort in good faith — UberAssist with cost the same as a UberX, the company’s cheapest ride service.

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By Kia Kokalitcheva
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