• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Current price of oil as of June 15, 2026

2

Team USA star Ricardo Pepi grew up in a trailer in El Paso—and his parents pawned their car title to fuel his soccer dream. Now, he’s in the World Cup

3

Hundreds of Stanford students walked out of their grad ceremony to protest Google CEO’s commencement speech. It wasn’t all about AI

1

Current price of oil as of June 15, 2026

2

Team USA star Ricardo Pepi grew up in a trailer in El Paso—and his parents pawned their car title to fuel his soccer dream. Now, he’s in the World Cup

3

Hundreds of Stanford students walked out of their grad ceremony to protest Google CEO’s commencement speech. It wasn’t all about AI
Commentary

In business, why kindness actually pays off

By
Amy Wilkinson
Amy Wilkinson
Down Arrow Button Icon
By
Amy Wilkinson
Amy Wilkinson
Down Arrow Button Icon
February 19, 2015, 1:18 PM ET
Add Fortune on Google for similar content.

Just a few years ago, how a boss treated her team was not widely visible. Today, with online social networks, we can reference check others quickly and with great fidelity, making one seemingly obvious practice in business all the more important: generosity.

Those who ‘gift small goods,’ as I call offering help in even the most minor ways, strengthen relationships that, in turn, make them more effective. In a world where nobody seems to have time for anything, even modest ‘goods’ are meaningful.

“It’s not as if others will lie across the railroad tracks for you,” LinkedIn co-founder Reid Hoffman explained, “but they will think about how things could be useful for you.” Hoffman described the importance of gifting small goods as we talked about what makes entrepreneurs effective at a Palo Alto café. (He is one of 200 leading entrepreneurs I interviewed for my new book, The Creator’s Code, to discover the true commonalities that underlie entrepreneurial success.) A willingness to pitch in with energetic assistance makes the giver the kind of person that others want to work with.

Simply, generosity is contagious. “When people benefit from cooperation, they don’t go back to being their old selfish selves,” says James Fowler, professor of political science at the University of California at San Diego. In a 2010 study he conducted with Nicholas Christakis, recipients of generosity were much more likely to be generous in future exchanges, and so were those who benefitted from that person’s giving. When one person gave a dollar to a stranger in the experiment, the effect rippled into subsequent interactions. That small gift stimulated three times as much in additional generosity down the line.

Needless to say, the opposite is also true. Those who act selfishly get cut off. In a 2011 study led by David Rand, then a postdoctoral fellow in Harvard’s Department of Psychology and a lecturer in human evolutionary biology, nearly 800 online participants played a simple game in groups of between 20 and 30 participants. The volunteers were given the option to share a number of points with other players in a game or hold the points strictly for themselves. As expected, players who acted generously gained allies. “Defectors who didn’t collaborate were quickly shunned,” Rand explained when we met at Harvard. “What it boils down to is that you’d better be a nice guy, or else you’re going to get cut off.”

In my own research, I was struck by how consistently the founders of companies as diverse as Chipotle, Airbnb, and Under Armour looked for small ways to boost others. They made introductions, offered feedback, helped shape proposals, and opened doors. It was one of the six skills that emerged from my interviews with 200 top entrepreneurs. For example, Spanx founder Sara Blakely gives other female founders a “leg-up” by featuring their fledgling products in Spanx catalogs that reach one million people.

Gifting small goods can be done in small increments so it doesn’t consume all of your time. Biotechnology pioneer Bob Langer is known in scientific, business, and academic circles for his generosity with his time and attention. But his meetings are scheduled in strict 15-minute increments and his emails to scientists, investors, and students are often three sentences or less.

What’s to be learned from this? In the recent past, the ‘nice guy’ who did ‘the right thing’ by supporting colleagues won moral kudos and not much more. In the new technologically enhanced world of work, ‘nice guys’ really can finish first. They gain bottom line respect, results and revenue.

Amy Wilkinson is a strategic adviser, entrepreneur and lecturer at the Stanford Graduate School of Business. She is author of The Creator’s Code: The Six Essential Skills of Extraordinary Entrepreneurs.

About the Author
By Amy Wilkinson
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Commentary

cj
CommentaryIBM
IBM’s $17 million DOJ settlement makes the case for civility
By Carolynn JohnsonJune 16, 2026
12 hours ago
Vietnam has bold plans for its economic future. It will need U.S. tech, capital, and speed to make them happen
CommentaryVietnam
Vietnam has bold plans for its economic future. It will need U.S. tech, capital, and speed to make them happen
By Brian McFeeters and Vu Tu ThanhJune 14, 2026
2 days ago
ivan
CommentaryMidwest
The Sun Belt boom is over. Midwest real-estate investors say ‘I told you so’
By Ivan BarrattJune 14, 2026
2 days ago
t
CommentaryTariffs
A quartz countertop tariff could double your kitchen renovation cost — and kill 13 jobs for every one it creates
By Steve SwedbergJune 14, 2026
3 days ago
nexstar
CommentaryAntitrust
Nexstar CEO: big tech swallowed local newspapers. Local TV could be next
By Perry A. SookJune 14, 2026
3 days ago
ravi
CommentaryWeather and forecasting
I spent 8 years flood-proofing a city. Capital markets are running out of time to take El Niño seriously
By Ravi S. BhallaJune 13, 2026
3 days ago

Most Popular

Current price of oil as of June 15, 2026
Personal Finance
Current price of oil as of June 15, 2026
By Joseph HostetlerJune 15, 2026
1 day ago
Team USA star Ricardo Pepi grew up in a trailer in El Paso—and his parents pawned their car title to fuel his soccer dream. Now, he’s in the World Cup
Success
Team USA star Ricardo Pepi grew up in a trailer in El Paso—and his parents pawned their car title to fuel his soccer dream. Now, he’s in the World Cup
By Preston ForeJune 15, 2026
1 day ago
Hundreds of Stanford students walked out of their grad ceremony to protest Google CEO’s commencement speech. It wasn’t all about AI
Big Tech
Hundreds of Stanford students walked out of their grad ceremony to protest Google CEO’s commencement speech. It wasn’t all about AI
By Tristan BoveJune 15, 2026
1 day ago
Current price of silver as of Monday, June 15, 2026
Personal Finance
Current price of silver as of Monday, June 15, 2026
By Joseph HostetlerJune 15, 2026
1 day ago
Current price of oil as of June 16, 2026
Personal Finance
Current price of oil as of June 16, 2026
By Joseph HostetlerJune 16, 2026
10 hours ago
Current price of gold as of June 15, 2026
Personal Finance
Current price of gold as of June 15, 2026
By Danny BakstJune 15, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.