• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Ed Sheeran asked Patriots owner Robert Kraft for $2 million aid donation after Macklemore was dropped from his tour for pro-Palestine comments

2

Meet Warren Buffett's son Howard, a former sheriff, war photographer, and now, Berkshire's new chairman

3

Anthropic billionaire cofounder Jack Clark studied literature, not code—and says liberal arts degrees will win in the AI age

1

Ed Sheeran asked Patriots owner Robert Kraft for $2 million aid donation after Macklemore was dropped from his tour for pro-Palestine comments

2

Meet Warren Buffett's son Howard, a former sheriff, war photographer, and now, Berkshire's new chairman

3

Anthropic billionaire cofounder Jack Clark studied literature, not code—and says liberal arts degrees will win in the AI age

TracFone to pay $40 million to settle deceptive ad allegations

By
Reuters
Reuters
Down Arrow Button Icon
By
Reuters
Reuters
Down Arrow Button Icon
January 28, 2015, 5:14 PM ET
The Federal Trade Commission building is seen in Washington
The Federal Trade Commission building is seen in Washington on March 4, 2012. REUTERS/Gary Cameron (UNITED STATES) - RTR2YUELPhotograph by Gary Cameron — Reuters
Google source logo
Add Fortune on Google for similar content.

(Reuters) – TracFone, owned by America Movil SAB, has agreed to pay $40 million to reimburse customers who purchased prepaid unlimited data plans that turned out to have maximum limits, the U.S. Federal Trade Commission said on Wednesday.

The FTC alleged that TracFone advertised unlimited data plans for $45 a month but either cut off or slowed, or “throttled”, the data once a fixed limit was hit. The agency said millions of customers had been affected by the practice.

While policies varied, TracFone users who hit one to three gigabytes of data use generally experienced a slowdown, while those who reached four to five gigabytes could be cut off, the FTC said. Netflix estimates that its customers use about 1 gigabyte per hour of standard video streaming, according to its website.

“The issue here is simple: when you promise consumers ‘unlimited,’ that means unlimited,” Jessica Rich, director of the FTC’s Bureau of Consumer Protection, said in a statement.

A spokesman for TracFone said: “We have worked with the FTC to reach an amicable settlement and we have no further comment at this time.”

The FTC sued AT&T, the No. 2 U.S. wireless carrier, in October, alleging that it sold some longtime customers unlimited data plans but then slowed their service once they hit a certain level. AT&T has denied any wrongdoing.

The FTC said that TracFone began advertising the unlimited plans in 2009 but did not disclose any limits until September 2013.

“In many cases, the disclosures were in very small print or on the back of packages or cards where consumers were likely to miss them,” the FTC said.

The terms of the settlement require TracFone to refund customers some $40 million and to clearly disclose limits on its data plans.

About the Author
By Reuters
See full bioRight Arrow Button Icon

Latest in


Most Popular

Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

    Latest in


    Most Popular

    © 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
    FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.