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EBay tells its users to change their passwords after hack attack

By
John Kell
Contributing Writer and author of CIO Intelligence
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By
John Kell
Contributing Writer and author of CIO Intelligence
Down Arrow Button Icon
May 21, 2014, 11:02 AM ET

FORTUNE — EBay Inc. (EBAY) is encouraging its users to change their passwords in the wake of a cyberattack that compromised some employee log-in credentials, which resulted in unauthorized access to the online retailer’s corporate network.

“Beginning later today, eBay users will be notified via email, site communications and other marketing channels to change their password,” eBay said in a prepared statement.

The company said there was no evidence the cyberattack resulted in unauthorized activity for eBay users, nor was there evidence that financial or credit card information was accessed. But eBay said users should change their passwords to “help enhance security.”

Cyberattacks are an increasing concern for companies and individuals, with billions of dollars lost every year to repair systems hit by such attacks. eBay is among a handful of companies, including Target Corp. (TGT) and Sally Beauty Holdings Inc. (SBH), to disclose an attack to their system in recent months.

MORE: Massive cyberattack hits Internet users

In a prepared statement, eBay said the cyberattacks compromised “a small number of employee log-in credentials.” The company, which is working with law enforcement and security experts, said the database that was compromised didn’t contain financial information. The attack occurred between late February and early March, eBay said.

EBay also said there was no indication of increased fraudulent account activity on the company’s site.

An eBay representative wasn’t immediately available to comment beyond the company’s prepared statement.

About the Author
By John KellContributing Writer and author of CIO Intelligence

John Kell is a contributing writer for Fortune and author of Fortune’s CIO Intelligence newsletter.

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