• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Despite a $500 million net worth, Shaq just finished his fourth degree. He warns graduates: 'Your character will take you further than your resume'

2

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 

3

Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year

1

Despite a $500 million net worth, Shaq just finished his fourth degree. He warns graduates: 'Your character will take you further than your resume'

2

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 

3

Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year
TechGoDaddy

Finally gave a damn ’bout a bad reputation

By
Adam Lashinsky
Adam Lashinsky
Down Arrow Button Icon
By
Adam Lashinsky
Adam Lashinsky
Down Arrow Button Icon
April 10, 2014, 11:13 AM ET
Illustration: Cranio Dsgn

Microsoft and Yahoo veteran Blake Irving didn’t see much to phone home about when he first considered running GoDaddy, the web domain-name provider. At best he saw a mixed bag of opportunities at a well-known, if poorly understood, company. GoDaddy had quirky marketing and attentive customer service but weak product development. It boasted an impressive footprint in the U.S. yet had made virtually no effort to do business beyond its native shores.

However, the biggest opportunity by far was in changing how the Scottsdale-based company addressed its customers. Irving says women run 58% of small businesses in the U.S. Yet GoDaddy had built its reputation on a series of Super Bowl TV ads beginning in 2005 that were overtly sexist. The attention-grabbing spots were blatant attempts to generate chatter about a product that its founding CEO, Bob Parsons, thought was boring. And while the strategy worked gloriously in making GoDaddy the subject of water-cooler conversation everywhere, “never has a company had as big a gap between what the ads say and what the company is,” Irving says.

Now barely more than a year into his tenure as CEO, Irving is well on his way to changing the company’s positioning — and not just in its marketing efforts. Indeed, despite having been purchased by private-equity firms led by Kohlberg Kravis Roberts and Silver Lake Partners only two years ago, GoDaddy is already expected to go public sometime this year. Irving is transforming GoDaddy by focusing the company on very small businesses and their unique digital needs. “Microsoft thinks of small business as 50 employees and under,” says Irving, who worked at the software giant for 15 years. “Our definition is five or under. Eighty-five percent of businesses in America have five or fewer employees,” he adds — and most of those are sole proprietorships.

With 12.1 million customers, who pay an average of $125 a year for GoDaddy’s services, the company is neither young (it was founded in 1997) nor small. Irving has been using a combination of cash flow and debt to bulk up. He has made five acquisitions, each designed to provide a digital service that gives tiny companies the prowess of larger entities. Locu, for example, lets merchants “get found” on multiple web services like Google, Bing, Yelp, and OpenTable. Ronin is an invoice-generation tool. The former Outright, a pre-Irving acquisition, is now GoDaddy Online Bookkeeping. Other acquisitions provide “buy-it-now” functionality (à la eBay) and advanced web-hosting capabilities.

With fresh capital also comes a revamped management team and a strengthened focus on product development. Irving says teams first addressed basic improvements like simplifying GoDaddy’s website-building tool and streamlining the process for adding orders to shopping carts. The company also increased the number of currencies it accepts from one to more than 40.

It helped that Irving, despite his big-company roots, was something of an Internet tinkerer himself and already a GoDaddy customer. Before becoming CEO, he owned 49 domains managed by GoDaddy, including stopdoingthat.com and startdoingthat.com. (Neither is a developed site today.) In fact, Irving believes that opportunity lies in the solo operator who is “established and content” but has no website.

Nowhere are the company’s changes more apparent than in its advertising. This year’s Super Bowl ads focused on entrepreneurs, not eye candy. One spot featured an engineer who quits her real job in front of millions of viewers to become a puppeteer. It ended with the tag line “Build your dream.” (Implied message: Get a website.) And just to show that GoDaddy could still be quirky without being sexist, another ad featured Danica Patrick, the racecar driver who had starred in its racy earlier ads, in a bodybuilder costume, running through the streets with a pack of real, mostly male bodybuilders. Their destination: a tanning salon run by a woman who eagerly anticipates the arrival of her new customers. “It’s go time,” she says as they press up against the window. It could well be go time for GoDaddy too.

This story is from the April 28, 2014 issue of Fortune.

About the Author
By Adam Lashinsky
See full bioRight Arrow Button Icon

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Tech

Elon Musk puts one hand to his chin and he looks up. He is in front of a blue "World Economic Forum" background.
InvestingSpaceX
‘SpaceX is his new baby at the expense of Tesla’: Elon Musk’s IPO could be bad news for his EV maker, investors warns
By Sasha RogelbergMay 21, 2026
4 hours ago
matthew prince
AILayoffs
Cloudflare posted record revenue, then cut 20% of its workforce. CEO Matthew Prince says AI has made an entire category of workers obsolete
By Jake AngeloMay 21, 2026
4 hours ago
Prakash Arunkundrum, HP’s first-ever chief strategy and transformation officer, bets edge AI will ‘bring the token cost down’
AIConsumer electronics
Prakash Arunkundrum, HP’s first-ever chief strategy and transformation officer, bets edge AI will ‘bring the token cost down’
By Angelica AngMay 21, 2026
4 hours ago
malaysia
CybersecuritySocial Media
Malaysia slams ‘grossly offensive, false, menacing and insulting’ TikTok memes about its king
By The Associated PressMay 21, 2026
6 hours ago
Meta laid off 10% of its workforce as Mark Zuckerberg warns that in the AI race ‘success isn’t a given’
AILayoffs
Meta laid off 10% of its workforce as Mark Zuckerberg warns that in the AI race ‘success isn’t a given’
By Marco Quiroz-GutierrezMay 21, 2026
6 hours ago
bock
Cybersecurityfraud
Minnesota fraudster at center of $250 million scam, controversial ICE crackdown sentenced to 42 years
By Tim Sullivan and The Associated PressMay 21, 2026
7 hours ago

Most Popular

Despite a $500 million net worth, Shaq just finished his fourth degree. He warns graduates: 'Your character will take you further than your resume'
Success
Despite a $500 million net worth, Shaq just finished his fourth degree. He warns graduates: 'Your character will take you further than your resume'
By Preston ForeMay 20, 2026
1 day ago
Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 
Workplace Culture
Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 
By Preston ForeMay 19, 2026
2 days ago
Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year
Success
Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year
By Preston ForeMay 21, 2026
10 hours ago
Pay transparency is exposing a bigger problem: Most companies can't explain why they pay what they pay
Workplace Culture
Pay transparency is exposing a bigger problem: Most companies can't explain why they pay what they pay
By Sydney LakeMay 20, 2026
1 day ago
Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympics
Future of Work
Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympics
By Mike Householder and The Associated PressMay 17, 2026
4 days ago
A 'proudly autistic' workplace expert says putting neurodivergent employees in a typical office is like dropping a polar bear in Austin, Texas
Conferences
A 'proudly autistic' workplace expert says putting neurodivergent employees in a typical office is like dropping a polar bear in Austin, Texas
By Tristan BoveMay 20, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.