• Home
  • News
  • Fortune 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
Video

Can you make work joyful?

By
Polly LaBarre
Polly LaBarre
Down Arrow Button Icon
By
Polly LaBarre
Polly LaBarre
Down Arrow Button Icon
December 5, 2013, 11:01 AM ET

[youtube=http://www.youtube.com/watch?v=ws3l7k535Mk&w=545&h=307]

(TheMIX)–For too long, the ruling ideology of too many organizations has been control–controlling people, controlling information, controlling deviations from the norm. Of course, that kind of high fear, low trust culture is exactly the wrong design for unleashing and mobilizing the full potential–the full imagination, initiative, passion—of every single person, every single day.

But what is the right design? What would it take to build an organization that inspires, engages, even elevates people (and produces extraordinary performance in the process)?

For Richard Sheridan and his colleagues at Menlo Innovations, a fast-growing software company based in Ann Arbor, MI, the answer to all of the above is one little word: joy. Yes, joy. As Sheridan puts it, “it’s a concept that has no place in the corporate world. It certainly doesn’t sound profitable.” Yet, “joy is the core belief of our workplace…. It defines what we do and how we do it. It’s the single shared belief of our entire team.”

There is no chain of command at Menlo. There are no bosses, no managers, no secrets, no rules, no walls, and no fear. What they have instead are a series of clever mechanisms and radically practical approaches to cultivating collaboration, collective decision-making, focus, and performance — from working in pairs (and rotating partners on a weekly basis), to a strict (and strictly humane) 40-hour work week, to a peer-led approach to hiring called “Extreme Interviewing,” to a wholly original (and refreshingly analog) paper-based approach to planning and setting priorities, to daily 13-minute all-hands meetings and weekly “show and tell” sessions with customers.

There is so much to unpack when it comes to Menlo’s relentlessly clever and deeply human approach to work. Which is why we’re delighted to be hosting a Maverick Hangout with Menlo Innovations co-founder and CEO Richard Sheridan on Thursday, December 5 at 11am ET. We’ll dive into the principles behind building a joy-based culture, talk about what it means to unleash so much freedom, experimentation, openness and amp up productivity, ingenuity, and alignment at the same time. And we’ll get into the details of Menlo’s redesign of so many core management practices. Hangout participants will get a sneak peek into the themes and insights in Rich’s soon-to-be-published book, Joy, Inc.

Rich will be answering your questions, so please tee them up in the comments section here (and via Twitter during the Hangout #joyinc). In the meantime, be sure to check out Rich’s winning Leaders Everywhere Challenge entry.

And if you’re inspired by the ideas behind Menlo Innovations’ original design for work, share your own story or bold idea in the Digital Freedom Challenge. Learn more here.

About the Author
By Polly LaBarre
See full bioRight Arrow Button Icon
0

Most Popular

placeholder alt text
Economy
Two months into the new fiscal year and the U.S. government is already spending more than $10 billion a week servicing national debt
By Eleanor PringleDecember 4, 2025
2 days ago
placeholder alt text
Success
‘Godfather of AI’ says Bill Gates and Elon Musk are right about the future of work—but he predicts mass unemployment is on its way
By Preston ForeDecember 4, 2025
2 days ago
placeholder alt text
Success
Nearly 4 million new manufacturing jobs are coming to America as boomers retire—but it's the one trade job Gen Z doesn't want
By Emma BurleighDecember 4, 2025
2 days ago
placeholder alt text
Success
Nvidia CEO Jensen Huang admits he works 7 days a week, including holidays, in a constant 'state of anxiety' out of fear of going bankrupt
By Jessica CoacciDecember 4, 2025
1 day ago
placeholder alt text
Real Estate
‘There is no Mamdani effect’: Manhattan luxury home sales surge after mayoral election, undercutting predictions of doom and escape to Florida
By Sasha RogelbergDecember 4, 2025
1 day ago
placeholder alt text
Economy
Tariffs and the $38 trillion national debt: Kevin Hassett sees ’big reductions’ in deficit while Scott Bessent sees a ‘shrinking ice cube’
By Nick LichtenbergDecember 4, 2025
1 day ago
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.