• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs

2

As Big Tech showers employees with perks to win the talent war, Nvidia built a nearly $5 trillion company by making people pay for their own lunch

3

Mark Zuckerberg feeds his cows macadamia nuts and beer to create the 'highest-quality beef in the world' on his $300 million estate in Hawaii

1

Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs

2

As Big Tech showers employees with perks to win the talent war, Nvidia built a nearly $5 trillion company by making people pay for their own lunch

3

Mark Zuckerberg feeds his cows macadamia nuts and beer to create the 'highest-quality beef in the world' on his $300 million estate in Hawaii

What will it take to turn around Hewlett-Packard?

By
Kevin Kelleher
Kevin Kelleher
Down Arrow Button Icon
By
Kevin Kelleher
Kevin Kelleher
Down Arrow Button Icon
September 13, 2013, 10:32 AM ET
Add Fortune on Google for similar content.

FORTUNE — What would you do if it fell to you to turn around Hewlett-Packard (HPQ)?

It’s a bit of a trick question that a number of skilled and experienced CEOs have had to answer in the past decade or so, and most of them came up with the wrong answers. But it’s a very real question for Meg Whitman, HP’s current CEO, and for everyone who works for her.

No one has come closer than Whitman to cracking that corporate koan. Yet recent evidence suggests she’s losing ground. Notably, HP is being dropped from the Dow Jones Industrial Average this month, since Visa (V) appears to be a better proxy for big tech. HP joined the Dow as part of the Class of 1997, along with Wal-Mart (WMT), Travelers (TRV), and Johnson & Johnson (JNJ). It is the first dropout of that class.

Part of HP’s Dow exit is because tech companies seem to age faster than retail, insurance, or health care companies. But more of it is because HP seems to have slid into an irreversible decline even before Whitman — or anyone — could have saved the company. If that’s the case, the reality is what no one at HP wants to hear: Lie down on the cold cotton sheets and enter corporate dotage, the future belongs to the generations that followed you.

MORE: 4 ways Twitter can learn from Facebook’s IPO

Whitman in interviews likes to ask how a company generating billions in cash and hundreds of billions in revenue could be falling behind. The answer lies in HP’s history. In 1999, after Lew Platt stepped down after an impressive six-and-a-half-year run (HP’s stock rose 700% vs. the Dow’s 247% gain), Carly Fiorina stepped in and bought Compaq to prepare HP for the 21st century. Only Fiorina’s new century wasn’t the one we live in now, where the PCs Compaq made are becoming less relevant.

Enter Mark Hurd. In 2005, he embarked on a series of aggressive purchases, a strategy that worked for several years. In April 2010, HP’s stock traded as high as $54.75 a share, thanks to Hurd’s campaign to remake HP into an IT-services powerhouse through multiple bold acquisitions.

Back in April 2010, HP’s stock was treading near $55 a share. Hurd had already bought EDS for $13.9 billion in 2008, following big-ticket deals like Opsware ($1.6 billion) and Mercury Interactive ($4.5 billion).

That month, Hurd closed one deal (3Com for $2.7 billion) and announced another (Palm for $1.2 billion). Hurd spent $24 billion on those major deals plus billions more on other, smaller buys. After he left, his pre-Whitman successors — notably Léo Apotheker — spent yet more on big-ticket companies: $2.35 billion on 3Par and, infamously, $11 billion on Autonomy.

Aggressive M&A can strengthen a company by broadening its reach into new markets. Or it can deplete its strength by distracting the company with complex IT integration, endless rounds of layoffs, and billions of dollars in write-downs. HP’s fate ended up being the latter. By November 2012, its stock had fallen to $11.35 a share, a decline of 79% over 25 months. During that same period, the S&P 500 rose 18%.

Whitman came in during the middle of that freefall, becoming HP’s CEO in 2011. She had her work cut out for her: more layoffs and writedowns, particularly in the wake of the controversial Autonomy deal. But starting last November, the stock rallied, suggesting that her efforts to steer HP out of the storm and into calmer waters was actually working.

MORE: How Tim Cook can save himself (and Apple)

HP’s stock reached as high as $27.78 last month, an increase of 145% from its low point last fall. Then came its most recent financial report. The stock dropped 13% to $22 a share in a matter of hours after HP posted its earnings, largely because the numbers raised questions about whether this company could ever be turned around, even with the work that Whitman has done. The stock has stayed around $22 a share in the three weeks since then.

The reason has nothing to do with HP’s last quarter: Revenue and earnings came in line with Wall Street’s expectations, which were grim ones. PC revenue fell 11%, printer revenue (long HP’s cash cow) fell 4%, enterprise business fell 9%, and financial services fell 6%. The only bright spot was HP’s software, which saw revenue rise 1% to $982 million, or 3.6% of HP’s total revenue.

All that was expected. The fall of the old-school PC and the stagnant spending by companies on IT services have hurt HP and other tech giants. The killer was what HP saw ahead, which was not the stuff of recovery. In the conference call, Whitman said things like this:

“The server market growth rates have come down in the last quarter. The PC market has not stabilized as much as I had anticipated it would. That stabilization is yet to occur. Then finally, Enterprise Services, which is good for this year is the revenues running off more slowly this year …”

Analysts kind of freaked. Citigroup fretted that its “conference call unveiled several challenges.” Needham & Co., noting its earlier skepticism in a turnaround, said “euphoria is finally wearing off.” Others were were taken aback about the prospect of no revenue growth in 2014 and still others by the management changes in the enterprise division, an area that HP long hoped would be a growth area.

The past month has painted a picture where HP is not only a Silicon Valley pioneer that has fallen on hard times, but one where a turnaround may in fact be impossible even in the next few years. Given it employs well over 330,000 people, that’s a sobering scenario. HP will survive being jettisoned from the Dow. It may fare less well if it also slips from being an icon of Silicon Valley.

About the Author
By Kevin Kelleher
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

U.S. President Donald Trump talks to reporters after signing an executive order dealing with automobile repairs with Environmental Protection Agency Administrator Lee Zeldin in the Oval Office at the White House on June 29, 2026 in Washington, DC.
EconomyFed
Trump is already causing a headache for his new Fed chairman, saying the central bank’s board is ‘hostile’ and ‘doing the wrong thing’
By Eleanor PringleJuly 3, 2026
1 hour ago
2
Commentary250 Years of Innovation
America’s secret weapon isn’t just innovation — It’s the freedom to fail
By Keith KrachJuly 3, 2026
2 hours ago
A $75 billion valuation, 75 million global customers and on its way to America—Revolut is London’s disruptor extraordinaire
EuropeLetter from London
A $75 billion valuation, 75 million global customers and on its way to America—Revolut is London’s disruptor extraordinaire
By Kamal AhmedJuly 3, 2026
2 hours ago
Man in a black hat and jacket
InvestingSpace Exploration
Elon Musk can’t sell a single SpaceX share for a year—and then all the locks crack open at once
By Amanda GerutJuly 3, 2026
2 hours ago
Top CD rates today, July 3, 2026: Lock in up to up to 4.40%
Personal FinanceCertificates of Deposit (CDs)
Top CD rates today, July 3, 2026: Lock in up to up to 4.40%
By Glen Luke FlanaganJuly 3, 2026
2 hours ago
The top high-yield savings rates: Up to 4.50% on July 3, 2026
Personal FinanceSavings accounts
The top high-yield savings rates: Up to 4.50% on July 3, 2026
By Glen Luke FlanaganJuly 3, 2026
2 hours ago

Most Popular

Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs
Law
Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs
By Wyatte Grantham-Philips and The Associated PressJuly 2, 2026
18 hours ago
As Big Tech showers employees with perks to win the talent war, Nvidia built a nearly $5 trillion company by making people pay for their own lunch
Big Tech
As Big Tech showers employees with perks to win the talent war, Nvidia built a nearly $5 trillion company by making people pay for their own lunch
By Marco Quiroz-GutierrezJuly 1, 2026
2 days ago
Mark Zuckerberg feeds his cows macadamia nuts and beer to create the 'highest-quality beef in the world' on his $300 million estate in Hawaii
Success
Mark Zuckerberg feeds his cows macadamia nuts and beer to create the 'highest-quality beef in the world' on his $300 million estate in Hawaii
By Sasha RogelbergJuly 2, 2026
19 hours ago
Current price of oil as of July 2, 2026
Personal Finance
Current price of oil as of July 2, 2026
By Joseph HostetlerJuly 2, 2026
23 hours ago
Americans are escaping the U.S. for New Zealand where house prices have hit a new low—but only wealthy Americans with $3 million spare can invest
Success
Americans are escaping the U.S. for New Zealand where house prices have hit a new low—but only wealthy Americans with $3 million spare can invest
By Emma BurleighJuly 2, 2026
21 hours ago
Economists have found an answer to slowing cognitive decline: Avoid retiring early, study finds
Economy
Economists have found an answer to slowing cognitive decline: Avoid retiring early, study finds
By Sasha RogelbergJuly 2, 2026
20 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.