• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year

2

Apple’s Steve Wozniak says he cofounded the tech giant after 5 rejections from HP—not to ‘make money.’ For years, his paycheck was just $50

3

Indeed chief economist says we’re entering an era of ‘great mismatch’ thanks to a generational imbalance of workers

1

Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year

2

Apple’s Steve Wozniak says he cofounded the tech giant after 5 rejections from HP—not to ‘make money.’ For years, his paycheck was just $50

3

Indeed chief economist says we’re entering an era of ‘great mismatch’ thanks to a generational imbalance of workers

Why the online music industry is a mess

By
Don Sears
Don Sears
Down Arrow Button Icon
By
Don Sears
Don Sears
Down Arrow Button Icon
August 30, 2012, 10:44 AM ET

FORTUNE — If disruption means losing money, then online music services know how to spend like rock stars.

Adoption and revenue growth rates at a few top players like Spotify and Pandora are real — Pandora (P) reported earnings yesterday, breaking even — but what are the costs to play? It’s still unclear in many cases if audience growth will translate to profit.

Every few years a new service rises up, captures audiences but then has the same cost-centric problems as every one that has come before: negotiating terms with rights holders. Music labels, music publishers, and in some cases, emerging artists who circumvent traditional music property conventions by going it alone — think self-managed Taylor Swift — all want or need a stake in streams or downloads, and that can make or break a deal.

“With most other businesses, if a supplier makes unreasonable demands, a retailer can turn to other providers,” wrote Michael Robertson, CEO and founder of MP3tunes.com, about the problems with the industry. “Since copyright law gives record labels and publishers a government-granted monopoly, no such option is possible with music. Digital vendors have only two options: Accept the terms or not include those songs in their offering.”

The profitability problem

From 2010 to 2011, Spotify grew revenues 140 percent to $236 million with a paid-subscription base of 4 million users and a total of 33 million registered users (most of whom use the free ad-supported version via Facebook), the Wall Street Journal reported.  Spotify revenue grew from $99 million in 2010. However, the number some analysts and industry watchers are looking at is the rate of loss. In 2010, Spotify lost $57 million, which was an increase from 2009’s $42 million in losses. Similarly, Pandora, paid $60.5 million in the second quarter this year for content acquisition –royalties to the music industry — a number up from $33.7 million in the same period last year.

“It’s still relatively early days,” said David Kusek of industry consultancy Digital Cowboys. “Online music is a still a small percentage of the overall market (CDs still being consumed). There really is no perfected business model yet. .. Remember, the largest online source for discovery of new music and sharing is still YouTube.”

MORE: The new power brand in music. (Hint: It’s not Apple or Spotify) 

Listening and sharing music online couldn’t be more convenient or crowded. Options are easily found at the swipe of a finger or click of a mouse: the algorithm, radio-style option (Pandora); a social-sharing streaming strategy (Spotify); the download model to Apple-only devices (iTunes) and the download, keep in-the-cloud options from Amazon and Google on almost every other device.  Then there are the smaller streaming and subscription players: Rhapsody (who has missed the social boat so far), Slacker, Rdio, MOG and more. Or, there is straight-up piracy.

There are essentially two business models for online music right now: advertising–a losing model with scale, says Kusek, or subscription, which he thinks has more viability long term.

What complicates the issue further is unique to the music industry: Too many separate, competing interests fighting for a piece of the pie. Music labels, music publishers, and artists themselves (to a much lesser extent) all have certain terms in their favor including most favored nation, minimum payments, per-play costs, percent of total company revenue, and one of the most head-scratching, detailed reporting of the competition.

“Negotiating deals on a global scale is extremely hard,” said Kusek. “ What you used to have was revenue following format changes: From vinyl to 8 track to cassette to CD, the revenue always followed. That didn’t happen with MP3s exactly… ”

MORE: Spotify will never turn a profit? Not quite

What did happen was adoption of digital formats by listeners and home users, while the industry has been fighting and finger pointing, and looking to Washington for regulatory solutions. Yet, these now-name-brands are paying through the nose to have music content available, and consumers are never guaranteed to have every music artist they love on any one single entity. Spotify has to explain in its FAQ this delicate issue of not having the Beatles, Led Zeppelin, Metallica, Pink Floyd and releases by newer acts like the Black Keys in their library.

The solution?

It all starts with scale of influence. Right now, the music companies have the upper hand. But industry watchers believe between favorable government intervention — as in new laws adapting to more fairness in digital rights, continued year-over-year adoption rates and Facebook-sized user bases in the hundreds of millions of users — will tip the scale toward those music services.

“In the past, new formats brought new revenue. Vinyl became 8 track became cassette became CD. Yet that didn’t happen with MP3s,” said Kusek. “The adoption of the format did to some extent, but the revenues didn’t follow… The subscription players and new artists not playing by the industry rules will have more ability to influence global contracts and gain more favorable terms that will be good for everyone as users continue to scale.”

Another potential market for online music is as a bundled product. Kusek sees a future where Verizon or AT&T bundle a premium music service with mobile devices so it’s a simple add-on like texting or larger data package. This would allow the ISPs and phone service providers to get content on their networks. This is something Muve Music has embarked on with Cricket Wireless. Cricket is a lesser-known no contract carrier that offers Muve as a $10 add-on for unlimited music downloads, and it will be including the service at no extra cost with a few Android phones in the near future.

Will Pandora or Spotify head in this direction? If the Cricket Wireless bundling  example is any indication, more aggressive mobile device expansion may very well may be the next big move.

About the Author
By Don Sears
See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

Secret Service shoot and kill suspect who fired at White House checkpoint; bystander was also struck but Trump was not affected
Europegun violence
Secret Service shoot and kill suspect who fired at White House checkpoint; bystander was also struck but Trump was not affected
By Darlene Superville, Alanna Durkin Richer and The Associated PressMay 23, 2026
4 hours ago
Ukrainian drone attack causes fire at Russian oil terminal used for exports as Kyiv expands long-range strike capabilities
PoliticsRussia
Ukrainian drone attack causes fire at Russian oil terminal used for exports as Kyiv expands long-range strike capabilities
By The Associated PressMay 23, 2026
5 hours ago
U.S. reaches limit of sanctions power in targeting Iran’s economy
PoliticsIran
U.S. reaches limit of sanctions power in targeting Iran’s economy
By Magdalena Del Valle and BloombergMay 23, 2026
6 hours ago
Trump’s 3,711 trades point to multiple stock-market strategies
InvestingDonald Trump
Trump’s 3,711 trades point to multiple stock-market strategies
By Justina Lee, Vivien Ngo, Elena Popina, Matthew Griffin and BloombergMay 23, 2026
6 hours ago
As U.S.-Iran deal nears, Trump ally warns against creating perception Tehran controls Hormuz — ‘it makes one wonder why the war started to begin with’
PoliticsIran
As U.S.-Iran deal nears, Trump ally warns against creating perception Tehran controls Hormuz — ‘it makes one wonder why the war started to begin with’
By Jason MaMay 23, 2026
6 hours ago
Trump says a deal with Iran that would reopen the Strait of Hormuz has been ‘largely negotiated’
PoliticsIran
Trump says a deal with Iran that would reopen the Strait of Hormuz has been ‘largely negotiated’
By Munir Ahmed, Samy Magdy, Matthew Lee and The Associated PressMay 23, 2026
8 hours ago

Most Popular

Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year
Success
Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year
By Preston ForeMay 21, 2026
3 days ago
Apple’s Steve Wozniak says he cofounded the tech giant after 5 rejections from HP—not to ‘make money.’ For years, his paycheck was just $50
Success
Apple’s Steve Wozniak says he cofounded the tech giant after 5 rejections from HP—not to ‘make money.’ For years, his paycheck was just $50
By Preston ForeMay 22, 2026
2 days ago
Indeed chief economist says we’re entering an era of ‘great mismatch’ thanks to a generational imbalance of workers
Success
Indeed chief economist says we’re entering an era of ‘great mismatch’ thanks to a generational imbalance of workers
By Emma BurleighMay 22, 2026
2 days ago
Microsoft reports are exposing AI's real cost problem: Using the tech is more expensive than paying human employees
AI
Microsoft reports are exposing AI's real cost problem: Using the tech is more expensive than paying human employees
By Jake AngeloMay 22, 2026
1 day ago
Elon Musk's SpaceX IPO filing just told us what business he's betting on for the future—and it's not rockets
Investing
Elon Musk's SpaceX IPO filing just told us what business he's betting on for the future—and it's not rockets
By Shawn TullyMay 23, 2026
20 hours ago
Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 
Workplace Culture
Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 
By Preston ForeMay 19, 2026
4 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.