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AT&T reeled under the crush of iPhone 4S pre-orders. Verizon and Sprint seemed to be fine

By
Philip Elmer-DeWitt
Philip Elmer-DeWitt
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By
Philip Elmer-DeWitt
Philip Elmer-DeWitt
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October 7, 2011, 6:52 AM ET

Widespread reports of long waits, starting shortly after midnight Pacific time



Spinning gears at Apple.com

“2 hours of putting in my information and hitting refresh and I STILL don’t have an iPhone 4S.  AT&T, you failed again. Goodnight.”

Eric (“gameric”) Gamero, who posted that message on Twitter at about 3:15 a.m. PST Friday, was hardly alone. In the early hours after Apple (AAPL) began taking pre-orders for its latest iPhone, due out next Friday, hundreds of similar complaints flooded the messaging service.

Until the logjam cleared, it looked like another black eye for the Apple/AT&T partnership. Three years earlier, when Apple launched the iPhone 3G, AT&T’s (T) servers crashed under the load.

We searched Twitter for similar complaints from customers trying to order Verizon (VZ) or Sprint (S) iPhones and couldn’t find any.

About the Author
By Philip Elmer-DeWitt
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