• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
Apple

Two Apple screw-up stories in one day: Bendgate and Updategate

By
Philip Elmer-DeWitt
Philip Elmer-DeWitt
Down Arrow Button Icon
By
Philip Elmer-DeWitt
Philip Elmer-DeWitt
Down Arrow Button Icon
September 24, 2014, 4:52 PM ET

“I cannot believe that this ‘bent iPhone 6 Plus’ thing is becoming a thing,” wrote Daring Fireball‘s John Gruber, a veteran Apple watcher who can usually be counted on to come to the company’s defense.

“And if you put your phone in your back pocket and sit on it,” he added, “I’m not sure what to tell you.”

Even as he wrote this, the story some reporters were calling “Bendgate” was being overtaken by an actual Apple misstep: The release and, within a few hours, withdrawal of the first update of iOS 8, numbered 8.0.1.

The new version was supposed to fix, among other problems in the initial release, bugs in HealthKit, Keyboards and the Photo Library.

But it apparently had a few bugs of its own. Early updaters reported that their cellular connections had been disrupted and Apple’s TouchID fingerprint system disabled.

“We have received reports of an issue with the iOS 8.0.1 update,” an Apple spokesperson told Fortune. “We are actively investigating these reports and will provide information as quickly as we can. In the meantime we have pulled back the iOS 8.0.1 update.”

Gruber’s one-word comment: “Embarrassing.”

Below: The most popular (8 million page views) of the Will It Bend videos.

[youtube=http://youtu.be/znK652H6yQM]

In a similar stress test, the plastic Samsung Note 3 held up better than the aluminum iPhone 6 Plus.

THURSDAY UPDATE from Apple: “We have a workaround for iPhone 6 and iPhone 6 Plus users who lost cellular service and Touch ID functionality today after updating to iOS 8.0.1. Affected users can reinstall iOS 8 through iTunes, for more information visit http://support.apple.com/kb/HT6487. We apologize for the great inconvenience experienced by users, and are working around the clock to prepare iOS 8.0.2 with a fix for the issue, and will release it as soon as it is ready in the next few days.”

See also: Apple song-of-the-day: “You’re having a bad day”

Follow Philip Elmer-DeWitt on Twitter at @philiped. Read his Apple (AAPL) coverage at fortune.com/ped or subscribe via his RSS feed.

About the Author
By Philip Elmer-DeWitt
See full bioRight Arrow Button Icon

Latest in

Politicsmass shootings
Hero bystander who tackled Bondi gunman praised by Trump, Ackman
By Angus Whitley and BloombergDecember 14, 2025
5 hours ago
Real EstateHousing
A ‘new era’ in the housing market is about to begin as affordability finally improves ‘for the first time in a bunch of years,’ economist says
By Jason MaDecember 14, 2025
5 hours ago
Middle EastMilitary
Attacker who killed US troops in Syria was a recent recruit to security forces and was suspected of Islamic State ties prior to shooting
By Abby Sewell and The Associated PressDecember 14, 2025
6 hours ago
Lawgun violence
Sixteen people killed in Bondi Beach Hanukkah terror attack
By Peter Vercoe, Ainslie Chandler, Swati Pandey and BloombergDecember 14, 2025
7 hours ago
PoliticsMilitary
JetBlue flight near Venezuela avoids midair collision with U.S. Air Force tanker. ‘They passed directly in our flight path’
By Christopher Rugaber and The Associated PressDecember 14, 2025
7 hours ago
AsiaChina
The Asian Infrastructure Investment Bank’s first president defends China’s role as ‘responsible stakeholder’ in a less multilateral world
By Nicholas GordonDecember 14, 2025
8 hours ago

Most Popular

placeholder alt text
Success
Apple cofounder Ronald Wayne sold his 10% stake for $800 in 1976—today it’d be worth up to $400 billion
By Preston ForeDecember 12, 2025
3 days ago
placeholder alt text
Success
40% of Stanford undergrads receive disability accommodations—but it’s become a college-wide phenomenon as Gen Z try to succeed in the current climate
By Preston ForeDecember 12, 2025
3 days ago
placeholder alt text
Economy
Tariffs are taxes and they were used to finance the federal government until the 1913 income tax. A top economist breaks it down
By Kent JonesDecember 12, 2025
3 days ago
placeholder alt text
Uncategorized
Transforming customer support through intelligent AI operations
By Lauren ChomiukNovember 26, 2025
18 days ago
placeholder alt text
Economy
More financially distressed farmers are expected to lose their property soon as loan repayments and incomes continue to falter
By Jason MaDecember 13, 2025
1 day ago
placeholder alt text
Energy
Everything the Trump administration is doing in Venezuela involves oil and regime change—even if the White House won’t admit it
By Jordan BlumDecember 14, 2025
17 hours ago
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.