Europe

Co-founders Esha Manideep (CTO, Left), Varun Vummadi (CEO, Right)

Exclusive: Voice AI startup Giga raises $61 million to take on customer service automation

Voice AI has the potential to streamline a lot of businesses’ customer service tasks, such as answering routine customer questions or scheduling appointments, without a human agent needing to step in.

By Beatrice Nolan

November 5, 2025

Latest Stories

Trump suddenly at risk of losing a ‘pillar’ of his trade strategy and having to refund a big chunk of $159 billion from tariff revenues

By Paul Wiseman, Lindsay Whitehurst, and others

FILE – Members rally during a California Gig Workers Union demonstration on Oct. 12, 2022, in San Francisco. (Lea Suzuki/San Francisco Chronicle via AP, File)

Gavin Newsom reaches deal with Uber and Lyft that’s called the ‘largest expansion of private sector collective bargaining in California history’

By Jaimie Ding, Trân Nguyễn, and others

FILE – Surfers walk past a flag warning of strong currents just north of the Imperial Beach Pier on Sept. 9, 2022, in Imperial Beach, Calif. (Eduardo Contreras/The San Diego Union-Tribune via AP, File)

Fecal matter could spoil your last summer beach escape

By Patrick Whittle, Mingson Lau, and others

FILE – A Spirit Airlines 319 Airbus taxis at Manchester Boston Regional Airport, Friday, June 2, 2023, in Manchester, N.H. (AP Photo/Charles Krupa, File)

Spirit Airlines files for bankruptcy again, and flight attendants union warns to ‘prepare for all possible scenarios’

By Rio Yamat and The Associated Press

More Europe

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a picture of abba band members

ABBA’s London concerts aren’t making as much as Taylor Swift’s Eras tour—but they’re pulling in $2 million a week without even showing up

By Prarthana Prakash

September 5, 2023

Young smartly dressed woman walking with phone in hand

The September surge: Now is the best time to find a new job, according to the experts

By Orianna Rosa Royle

September 5, 2023

a box of wegovy medication

Wegovy maker Novo Nordisk leapfrogs LVMH to become Europe’s most valuable company after it takes its ‘miracle’ weight loss drug to the U.K.

By Prarthana Prakash

September 5, 2023

Goldman Sachs hit by $1m lawsuit from former exec who claims it is a ‘dysfunctional workplace’ where meetings often ended in ‘tears’

By Orianna Rosa Royle

September 5, 2023

Wang Chuanfu, chairman of BYD Co.

Europe’s biggest car show was long the stomping ground of German brands—but it’s now ‘become the China show’

By Christiaan Hetzner

September 5, 2023

people walking on a busy street in Scotland

Scotland is planning a transition to a 4-day workweek for civil servants and wants the private sector to follow suit

By Prarthana Prakash

September 4, 2023

SEAT chief executive Wayne Griffiths

How one man sold risk-averse Volkswagen on an unproven idea and launched Europe’s hottest new car brand

By Christiaan Hetzner

September 4, 2023

woman working at laptop with young boy hugging her

Women-led startups have more than doubled since COVID as women take their work-life balance into their own hands

By Orianna Rosa Royle

September 4, 2023

person holding tesco bags

Staff at Britain’s biggest grocery chain offered body cameras as abuse by customers climbs: ‘It should not have to be like this’

By Prarthana Prakash

September 4, 2023

Mercedes unveils electric vehicle with longer range than any Tesla as China threat grows

Mercedes unveils electric vehicle with longer range than any Tesla as China threat grows

By William Wilkes and Bloomberg

September 3, 2023

Mohamed Al-Fayed, former owner of Harrods whose son was killed in a car crash with Princess Diana, dies at 94

Mohamed Al-Fayed, former owner of Harrods whose son was killed in a car crash with Princess Diana, dies at 94

By Danica Kirka, Cara Rubinsky, Jill Lawless and The Associated Press

September 1, 2023

a picture of ryan reynolds

Ryan Reynolds shoots obscure British motorcycle company ‘into overdrive’ with Instagram plug—but owner insists the star paid full price and wouldn’t jump the line

By Prarthana Prakash

September 1, 2023

a person with a yellow shopping bag, holding a long painting

IKEA tried to do away with its maze-like structure to help people navigate its stores more easily—except customers wanted it back

By Prarthana Prakash

September 1, 2023

A production line working on a series of electric cars in a manufacturing factory

Tesla faces competition in Europe as local manufacturers fight back

By Stefan Nicola and Bloomberg

September 1, 2023

a poster of lego movie 2

After Barbie’s billion-dollar box office smash, Lego’s CEO is eyeing another movie as profits drop

By Prarthana Prakash

August 31, 2023

I cold contacted LVMH boss and he hired me: How Nespresso’s U.K. CEO got her foot through the door of the notoriously hard-to-break luxury industry

By Orianna Rosa Royle

August 31, 2023

UBS chief executive Sergio Ermotti

UBS reaps windfall gain from Credit Suisse deal after Swiss bank nabs rival for bargain $29 billion discount

By Christiaan Hetzner

August 31, 2023

Klarna's CEO Sebastian Siemiatkowski holding a microphone

Buy now, pay later giant Klarna slashes its half-year loss by 67% and its CEO celebrates shattering ‘misconceptions around business model’

By Prarthana Prakash

August 31, 2023

A Pret a Manger sandwich shop

Pret A Manger employee tried to use croissant boxes to fend off hypothermia after becoming trapped in a walk-in freezer

By Orianna Rosa Royle

August 31, 2023

A girl wearing a backpack walking in front of a Lloyds bank branch in London

Lloyds Bank went ‘too far’ when they fired a manager for using the N-Word. Now they must pay him back.

By Jonathan Browning and Bloomberg

August 31, 2023

A.I.’s un-learning problem: Researchers say it’s virtually impossible to make an A.I. model ‘forget’ the things it learns from private user data

A.I.’s un-learning problem: Researchers say it’s virtually impossible to make an A.I. model ‘forget’ the things it learns from private user data

By Stephen Pastis

August 30, 2023

man working at a desk with a baby on his lap

Standard Chartered fights for top banking talent with 20 weeks of paid leave for new dads

By Prarthana Prakash

August 30, 2023

a picture of leena nair

How Chanel’s Leena Nair went from fashion outsider to CEO

By Prarthana Prakash

August 30, 2023

Inside designing a moon-orbiting outpost: Here’s what it takes to make lunar living possible

Inside designing a moon-orbiting outpost: Here’s what it takes to make lunar living possible

By Massimo Comparini

August 30, 2023

The A.I. industry confronts life after data scraping

The A.I. industry confronts life after data scraping

By Sage Lazzaro

August 29, 2023

Passengers waiting in an airport amid luggage

‘Technical glitch’ sparks crippling delays for major U.K. airlines like British Airways and Ryanair—and it could take ‘days’ before it’s resolved

By Prarthana Prakash

August 29, 2023

a group of workers holding up a sign to "defend rail"

The company operating Britain’s massive railway network is withholding bonuses from as many as 20,000 workers because they went on strike

By Prarthana Prakash

August 29, 2023

An employee manufactures copper wires at a factory in Huai’an, Jiangsu Province, China, June 2023.

Oil’s historic price surge in 2008 will look like ‘child’s play’ compared with the expected copper boom by 2025, Citi says

August 28, 2023

A movie poster for "The Witness", a state-sponsored drama that premiered in Russia on Aug. 17

Vladimir Putin hopes state-sponsored Russian films like ‘The Witness’ can whip up support for his war in Ukraine

By The Associated Press

August 28, 2023

Donald Trump

Trump is gearing up for the Second Trade War. Congress tried something similar in the 1930s–and it didn’t end well

August 28, 2023

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