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RetailChristmas

Here are the 2024 return deadlines and policies for most major retailers

By
Chris Morris
Chris Morris
Former Contributing Writer
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By
Chris Morris
Chris Morris
Former Contributing Writer
Down Arrow Button Icon
December 25, 2024, 2:00 PM ET
Not all gifts can be winners.
Not all gifts can be winners. Getty Images
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Not every present is a winner. As shoppers hunted for bargains this holiday season, some got so blinded by price they forgot to stop and think about whether anyone would want the gift in the first place.

Here’s the good news: If you got a stinker of a gift, odds are pretty good you can return it, but you’ll want to get moving in the next couple of days.

Policies vary by store, of course, and some gifts can’t be returned, for a variety of reasons, including if they were bought too early. Here are the deadlines you’re facing to return unwanted presents from holiday 2024.

Retail return policies for holiday 2024

Amazon

Return deadline of Jan. 31 for purchases made between Nov. 1 and Dec. 25, 2024. (Jan. 15 for Apple products.)

Apple

Return deadline of Jan. 8 for purchases made between Nov. 8 and Dec. 25, 2024.

Bath & Body Works

Return anything, whether new, defective or gently used, at any time.

Best Buy

Return deadline of Jan. 14 for most purchases made between Nov. 1 and Dec. 31.

Bloomingdale’s

Most items can be returned within 90 days of purchase

Foot Locker

Return items within 45 days of their ship date—and note they must be unworn.

GameStop

You can return new items within 15 days of purchase, but only have 7 days for used items. However, any product purchased between Nov. 17 and Dec. 24 can be returned with receipt by Jan. 18.  

J. Crew

Return deadline of Jan. 9 for purchases made between Nov. 1 and Dec. 9.

Kohl’s

Return items within 90 days (or 120 days if you bought them with a Kohl’s card). Premium electronics and watches, however, must be returned within 30 days of purchase and beauty purchases generally have a 60-day window. There is an exception to these policies during the holiday season, though. Premium electronics, watches and Sephora at Kohl’s item(s) purchased after Nov. 1 can be returned until Jan. 31.

L.L. Bean

Items may be returned within 365 days of purchase.

Macy’s

Return deadline of Jan. 31 for any purchase made from Oct. 7 onward.

Marshall’s

Return deadline of Jan 25 for purchases made between Oct. 6 and Dec. 24.

Neiman Marcus

Return deadline of Jan. 14 for any purchase made between Nov. 1 and Dec. 14.

PetCo

Returns accepted within 30 days of purchase.

Target

Most products (in new condition) can be returned within 90 days. 

Walmart

Return window for products purchased between Oct. 1 and Dec. 31 is open through Jan. 31.

The Fortune 500 Innovation Forum will convene Fortune 500 executives, U.S. policy officials, top founders, and thought leaders to help define what’s next for the American economy, Nov. 16-17 in Detroit. Apply here.
About the Author
By Chris MorrisFormer Contributing Writer

Chris Morris is a former contributing writer at Fortune, covering everything from general business news to the video game and theme park industries.

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