• Home
  • News
  • Fortune 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
TechAmazon

Amazon should be forced to disclose how Jeff Bezos and others were instructed to use the Signal disappearing-message app, FTC says

Jason Del Rey
By
Jason Del Rey
Jason Del Rey
Tech Correspondent
Down Arrow Button Icon
Jason Del Rey
By
Jason Del Rey
Jason Del Rey
Tech Correspondent
Down Arrow Button Icon
April 25, 2024, 9:08 PM ET
Jeff Bezos’s use of the Signal messaging app has come under scrutiny in the FTC’s antitrust lawsuit.
Jeff Bezos’s use of the Signal messaging app has come under scrutiny in the FTC’s antitrust lawsuit.Andrew Harrer—Bloomberg/Getty Images

The Federal Trade Commission on Thursday asked a judge to force Amazon to reveal what it tells company leaders about using the encrypted messaging app Signal to discuss sensitive topics and about preserving documents related to antitrust matters, according to a new court filing.

In its filing, the FTC said it seeks “to compel Amazon to produce documents related to the company’s failure to preserve Signal messages, namely Amazon’s document preservation notices and its instructions about the use of ephemeral messaging applications, including Signal.”

Recommended Video

The filing marks the latest salvo in what could be a yearslong antitrust battle between the regulatory agency and the Seattle-based tech giant. In September, the Lina Khan–run FTC filed a historic suit against Amazon, arguing that the Jeff Bezos–founded company has illegally maintained a monopoly and artificially raised prices for consumers through policies and practices related to the treatment of its hundreds of thousands of Amazon sellers. Amazon has said the suit is meritless and that it will fight it in court; a trial is not slated to begin until October 2026.

In the fall, the FTC alleged that Amazon executives destroyed evidence by using Signal for communications for several years after the agency had informed the company in 2019 that it was under investigation and should preserve all relevant documents and correspondence. The agency has said that executives, including Bezos and current Amazon CEO Andy Jassy, used Signal, which includes a disappearing-message feature that can permanently delete messages if the user turns it on.

“Amazon executives deleted many Signal messages during plaintiffs’ pre-complaint investigation, and Amazon did not instruct its employees to preserve Signal messages until over 15 months after Amazon knew that plaintiffs’ investigation was underway,” the FTC claims in the new filing. “It is highly likely that relevant information has been destroyed.”

Amazon spokesperson Tim Doyle said in a statement: “The FTC has a complete picture of Amazon’s decision-making in this case including 1.7 million documents from sources like email, internal messaging applications, and laptops (among other sources), and over 100 terabytes of data.”

When the FTC’s original allegations about evidence destruction went public in the fall, Amazon called them “baseless” and argued that Amazon had “voluntarily” disclosed the use of Signal to the agency and turned over messages that hadn’t automatically been deleted.

But in the new filing, the FTC claims that Amazon only did so six days before a news report noted the use of Signal by company executives.




Fortune Brainstorm AI returns to San Francisco Dec. 8–9 to convene the smartest people we know—technologists, entrepreneurs, Fortune Global 500 executives, investors, policymakers, and the brilliant minds in between—to explore and interrogate the most pressing questions about AI at another pivotal moment. Register here.
About the Author
Jason Del Rey
By Jason Del ReyTech Correspondent
LinkedIn iconTwitter icon

Jason Del Rey is a technology correspondent at Fortune and a co-chair of the Fortune Brainstorm Tech and Fortune Brainstorm AI conferences.

See full bioRight Arrow Button Icon

Latest in Tech

Big TechStreaming
Trump warns Netflix-Warner deal may pose antitrust ‘problem’
By Hadriana Lowenkron, Se Young Lee and BloombergDecember 7, 2025
7 hours ago
Big TechOpenAI
OpenAI goes from stock market savior to burden as AI risks mount
By Ryan Vlastelica and BloombergDecember 7, 2025
7 hours ago
AIData centers
HP’s chief commercial officer predicts the future will include AI-powered PCs that don’t share data in the cloud
By Nicholas GordonDecember 7, 2025
10 hours ago
Future of WorkJamie Dimon
Jamie Dimon says even though AI will eliminate some jobs ‘maybe one day we’ll be working less hard but having wonderful lives’
By Jason MaDecember 7, 2025
14 hours ago
CryptoCryptocurrency
So much of crypto is not even real—but that’s starting to change
By Pete Najarian and Joe BruzzesiDecember 7, 2025
19 hours ago
Elon Musk
Big TechSpaceX
SpaceX to offer insider shares at record-setting $800 billion valuation
By Edward Ludlow, Loren Grush, Lizette Chapman, Eric Johnson and BloombergDecember 6, 2025
1 day ago

Most Popular

placeholder alt text
Real Estate
The 'Great Housing Reset' is coming: Income growth will outpace home-price growth in 2026, Redfin forecasts
By Nino PaoliDecember 6, 2025
2 days ago
placeholder alt text
AI
Nvidia CEO says data centers take about 3 years to construct in the U.S., while in China 'they can build a hospital in a weekend'
By Nino PaoliDecember 6, 2025
2 days ago
placeholder alt text
Economy
The most likely solution to the U.S. debt crisis is severe austerity triggered by a fiscal calamity, former White House economic adviser says
By Jason MaDecember 6, 2025
1 day ago
placeholder alt text
Economy
JPMorgan CEO Jamie Dimon says Europe has a 'real problem’
By Katherine Chiglinsky and BloombergDecember 6, 2025
1 day ago
placeholder alt text
Big Tech
Mark Zuckerberg rebranded Facebook for the metaverse. Four years and $70 billion in losses later, he’s moving on
By Eva RoytburgDecember 5, 2025
3 days ago
placeholder alt text
Politics
Supreme Court to reconsider a 90-year-old unanimous ruling that limits presidential power on removing heads of independent agencies
By Mark Sherman and The Associated PressDecember 7, 2025
16 hours ago
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.