• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Corporate America has been draining the world's water. Matt Damon's new campaign calls on Gap, Starbucks, and Amazon to help give it back

2

When SpaceX starts trading, some 'shareholders' will discover they own nothing at all

3

Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer

1

Corporate America has been draining the world's water. Matt Damon's new campaign calls on Gap, Starbucks, and Amazon to help give it back

2

When SpaceX starts trading, some 'shareholders' will discover they own nothing at all

3

Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer
FinanceAI

Jamie Dimon’s JPMorgan and other North American banks are so far ahead in the AI race that one indexing boss says it’s now a question of ‘Can others catch up?’

Eleanor Pringle
By
Eleanor Pringle
Eleanor Pringle
Senior Reporter, Economics and Markets
Down Arrow Button Icon
Eleanor Pringle
By
Eleanor Pringle
Eleanor Pringle
Senior Reporter, Economics and Markets
Down Arrow Button Icon
April 16, 2024, 7:43 AM ET
Alexandra Mousavizadeh, Co-founder and CEO, Evident Insights
Alexandra Mousavizadeh, cofounder and CEO, Evident Insights.Joe Maher—Fortune Brainstorm AI

While the likes of Google, Amazon, and OpenAI battle it out in Big Tech for the top spot, JPMorgan is quietly winning Wall Street’s own contest: leading the AI race in banking.

At least, that’s according to one expert who appeared at the Fortune Brainstorm AI conference in London this week.

For Alexandra Mousavizadeh, cofounder and CEO of benchmarking platform Evident Insights, it’s no longer a case of how businesses can compete with North American banks when it comes to the tech—but how they can even catch up.

Speaking to Fortune‘s Massimo Marioni, Mousavizadeh outlined her company’s “evident index,” which assesses how ready businesses are for the incoming wave of transformation that AI will bring.

JPMorgan Chase—which had a record-breaking profit of $49.6 billion in 2023—leads the pack, followed by Capital One, Royal Bank of Canada, and Wells Fargo.

The Jamie DImon–led firm ranked first in innovation—be it research or patents—and transparency around responsible AI activities. It ranked second in talent and leadership, leading to the top spot overall in the November 2023 ranking.

“It was interesting to see that in the top 10 or the top 20, they were dominated by North American banks,” said Mousavizadeh. The top three are “very different banks,” she added, but continued: “What they did have in common, or what they do have in common, is having been out the gate and very forceful on…being very clear about what that AI vision is.

“Then all that followed was pushing very hard to hire AI talent, setting up research labs, really thinking about their innovation strategy and structure, research and patents and partnership and vendors and so on, and then looking at the operating model—all with the view to: ‘How can we get the time from ideation to production down?'”

The index is updated annually, with Mousavizadeh saying it will be “very interesting” to see how the rankings shift in the coming years.

However, Mousavizadeh said it’s now a question of “can one catch up” with the top banks like JPMorgan, explaining: “The banks that are leading are really doubling down. So there is a bit of a gap that is growing between the leaders in the index and those further behind because there is such an advantage in being the first mover because you’ve established a reputation to draw in AI talent.”

In his letter to shareholders this year, Dimon—who was paid a record $36 million for his work last year—said the business has been using AI and machine learning for “years.”

The bank has identified more than 400 use cases for the technology across marketing, fraud and risk, amassed thousands of AI experts and data scientists, and begun exploring deploying generative AI, Dimon said. 

The Wall Street giant initially set itself a target of generating  $1 billion in real “business value” in 2023, but according to Bloomberg increased that goal to $1.5 billion early in the year—in May at its investor day.

Focus—and a drive for results—at JPMorgan will be expected by Dimon’s team, with the 68-year-old openly making predictions about the tech’s impact on the economy.

AI will reduce workers’ weeks to 3.5 days a week, the Harvard alumnus said in October, with people living to 100 years old.

Speaking to Bloomberg TV, Dimon said fears over AI replacing human’s roles are offset by the massive benefits it could bring. “Technology has always replaced jobs,” he explained. “Your children are going to live to 100 and not have cancer because of technology, and literally they’ll probably be working three and a half days a week.”

In February this year Dimon doubled down that AI is not “hype,” saying: “This is real.”

Learning from the leaders

However, capitalizing on the path already forged by market leaders is an area where outliers on the index can surge ahead.

Mousavizadeh explained: “Any bank that decides to really focus in on this now [can be] looking at what are the leading banks doing, and taking what is the best approach for that specific bank, absolutely a bank can catch up in terms of being very clear about the vision, being very articulate both internally and externally to make sure that AI is the absolute most important thing for any leader of any line of business.”

Of course, the key to staying ahead could come down to talent and having the people on board to keep innovating. According to a 2023 Salesforce survey of more than 11,000 workers, only one in 10 workers around the world possess the in-demand skills relating to AI.

And that finite talent has a lot of places they could go, Mousavizadeh added, meaning attracting skilled labor should also feature high up the agenda for bosses.

“One needs to make the bank a really attractive place to work,” she said. “So that is, can you show your research, is there access to be active on sharing on open-source communities, are there really interesting problems to work on, is it a priority of the bank?

“Those are some of the many ways that banks can focus on [AI] now and catch up.”

About the Author
Eleanor Pringle
By Eleanor PringleSenior Reporter, Economics and Markets
LinkedIn icon

Eleanor Pringle is an award-winning senior reporter at Fortune covering news, the economy, and personal finance. Eleanor previously worked as a business correspondent and news editor in regional news in the U.K. She completed her journalism training with the Press Association after earning a degree from the University of East Anglia.

See full bioRight Arrow Button Icon

Latest in Finance

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Finance

Elon Musk stands behind the Nasdaq opening bell and in front of a "SpaceX" background.
Startups & VentureSpaceX
Founders Fund, Andreessen Horowitz, Valor, and the biggest VC winners from SpaceX’s IPO
By Allie GarfinkleJune 12, 2026
4 hours ago
Liability Car Insurance Explained: What It Covers and How Much You Need
Personal FinanceInsurance
Liability Car Insurance Explained: What It Covers and How Much You Need
By Joseph HostetlerJune 12, 2026
4 hours ago
Secured debt vs. unsecured debt: What’s the difference?
Personal Financedebt relief
Secured debt vs. unsecured debt: What’s the difference?
By Joseph HostetlerJune 12, 2026
5 hours ago
U.S. energy secretary says 7 million barrels of oil exiting Persian Gulf daily, but Chevron CEO rebuts the claim
Energycrude oil
U.S. energy secretary says 7 million barrels of oil exiting Persian Gulf daily, but Chevron CEO rebuts the claim
By Jordan BlumJune 12, 2026
5 hours ago
gavin
North AmericaCalifornia
Newsom called homelessness California’s calling in 2020. His budget still spends less than 0.5% on it
By Benjamin F. Henwood and The ConversationJune 12, 2026
5 hours ago
ss
CommentaryWorld Cup
‘Soccernomics’ co-author: FIFA’s ticket strategy isn’t price discovery, it’s a wealth filter
By Stefan Szymanski and The ConversationJune 12, 2026
5 hours ago

Most Popular

Corporate America has been draining the world's water. Matt Damon's new campaign calls on Gap, Starbucks, and Amazon to help give it back
Environment
Corporate America has been draining the world's water. Matt Damon's new campaign calls on Gap, Starbucks, and Amazon to help give it back
By Catherina GioinoJune 9, 2026
3 days ago
When SpaceX starts trading, some 'shareholders' will discover they own nothing at all
Investing
When SpaceX starts trading, some 'shareholders' will discover they own nothing at all
By Jim EdwardsJune 12, 2026
14 hours ago
Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer
Energy
Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer
By Sasha RogelbergJune 10, 2026
2 days ago
Current price of oil as of June 12, 2026
Personal Finance
Current price of oil as of June 12, 2026
By Joseph HostetlerJune 12, 2026
12 hours ago
American taxpayers have spent $33 billion on sports stadiums. They got fewer seats—and higher prices
Success
American taxpayers have spent $33 billion on sports stadiums. They got fewer seats—and higher prices
By Catherina GioinoJune 11, 2026
1 day ago
Current price of oil as of June 11, 2026
Personal Finance
Current price of oil as of June 11, 2026
By Joseph HostetlerJune 11, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.