Following ongoing guest complaints about hidden cameras, Airbnb has updated its policy and prohibited the use of any indoor security cameras in properties it lists for rent.
The leading vacation rental company says the change is meant to “prioritize the privacy of our community.”
Airbnb has historically been okay with security cameras in common areas, such as hallways and living rooms, but did require that owners disclose their location. The majority of listings, the company says, did not report having a security camera on premises.
Now, however, no cameras will be allowed indoors. And the rules surrounding outdoor security cameras are being made more comprehensive. Doorbell cameras and noise decibel monitors will still be allowed on Airbnb properties, but other outdoor cameras must be disclosed, including their location, before guests book the property. Those cameras also cannot monitor any indoor space or areas “where there’s a greater expectation of privacy,” such as an outdoor shower or sauna.
The new policies will go into effect on April 30.
“Our goal was to create new, clear rules that provide our community with greater clarity about what to expect on Airbnb,” said Juniper Downs, Airbnb’s head of community policy and partnerships, in a statement. “These changes were made in consultation with our guests, Hosts and privacy experts, and we’ll continue to seek feedback to help ensure our policies work for our global community.”
The ban on cameras won’t go into effect before the company sees a huge surge in customers for the upcoming total solar eclipse. Interest in Airbnb properties in some cities has increased by as much as 1,000%, with cities in the totality of the eclipse, such as Austin, seeing the most demand.
