• Home
  • News
  • Fortune 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
Retail

Ford recalls almost 2 million Explorer SUVs with trim pieces that fly off in traffic

By
The Associated Press
The Associated Press
Down Arrow Button Icon
By
The Associated Press
The Associated Press
Down Arrow Button Icon
January 24, 2024, 7:58 AM ET
Ford Explorer
Workers perform final inspections on vehicles, as 2015 Ford Explorers, right, roll off the assembly line at the Chicago Ford Assembly Plant in Chicago, Oct. 22, 2014. M. Spencer Green—AP Images

Ford is recalling nearly 1.9 million Explorer SUVs in the U.S. because a trim piece can fly off and create a hazard for other drivers.

The recall covers Explorers from the 2011 through 2019 model years.

Documents posted Wednesday by the U.S. National Highway Traffic Safety Administration say that clips holding the trim that covers the roof supports close to the windshield can come loose.

If that happens, the trim piece can fly off and increase the risk of a crash.

The recall comes after U.S. regulators opened an investigation into the problem last January after receiving 164 consumer complaints. Canadian regulators also inquired about the problem.

Documents say that at first Ford decided against a recall, citing the low mass of the part. But the company decided to do the recall after U.S. regulators determined the problem was a safety hazard.

Ford said in a statement Wednesday that it expects only 5% of the recalled Explorers to be affected by the problem. It encourages owners to contact dealers for an inspection when parts are available.

The company said in documents that it’s aware of 568 consumer complaints and more than 14,000 warranty reports alleging that the parts were missing or detached. Ford said it is not aware of any crashes or injuries from the problem.

Dealers will inspect the trim pieces to make sure the clips are engaged and add adhesive to hold them in place.

Owners will be notified starting March 13.

Fortune Brainstorm AI returns to San Francisco Dec. 8–9 to convene the smartest people we know—technologists, entrepreneurs, Fortune Global 500 executives, investors, policymakers, and the brilliant minds in between—to explore and interrogate the most pressing questions about AI at another pivotal moment. Register here.
About the Author
By The Associated Press
See full bioRight Arrow Button Icon
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.