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NewslettersCEO Daily

Business is again more trusted than government or the media as companies embrace stakeholder capitalism

By
Nicholas Gordon
Nicholas Gordon
and
Alan Murray
Alan Murray
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By
Nicholas Gordon
Nicholas Gordon
and
Alan Murray
Alan Murray
Down Arrow Button Icon
January 15, 2024, 2:25 AM ET
People again view business as more ethical than governments, NGOs or the press.
People again view business as more ethical than governments, NGOs or the press.Getty Images

Good morning. 

I’m in Davos, Switzerland, this morning, where the World Economic Forum is getting underway. The 2,800 participants (with thousands more hangers-on) include CEOs from the world’s largest companies, as well as government leaders such as President Volodymyr Zelensky of Ukraine, Premier Li Qiang of China, President Emmanuel Macron of France, and Secretary of State Antony Blinken from the U.S. Four big topics define the agenda—the economy, the climate transition, the AI revolution, and geopolitics. But it’s that last one that is likely to dominate, given rising tensions in the Red Sea and the escalating war of words over Taiwan.

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“Rebuilding Trust” is the official theme for the week. In keeping with that theme, PR guru Richard Edelman this morning will release his annual Edelman Trust Barometer, based on an online survey of 32,000 people around the world. CEO Daily got an early look and found it shows once again that business is more trusted than governments, NGOs or media. Survey respondents in every country except Saudi Arabia and Singapore said that business was both more competent and more ethical than government and media. I’d argue that’s evidence that the increased business focus on people and planet over the past dozen years—while perhaps not popular with Republican politicians—has had a positive impact on public opinion. Trust in business in the 21 countries monitored has risen from 48% in 2012 to 61% today.

The Edelman data also shows that trust is generally in short supply in most developed countries, relative to developing countries. China, India, UAE, Indonesia, Saudi Arabia and Thailand top the trust list, with overall scores of 70% or higher. At the bottom of the list are the U.K., Japan, Argentina, South Korea, Germany, and the U.S., whose scores were 46% and lower. That gap is a challenge for those who believe trust is necessary to deal with the tough policy issues raised by AI and climate change, among others.

Separately, I had the chance yesterday afternoon to walk the Davos Promenade, which in normal times is lined with boutiques, but this week each year is massively rebuilt to house dedicated event spaces for a who’s who of business service companies—IBM, PwC, Salesforce, SAP, Cisco, Qualcomm, Accenture, Deloitte, C3.ai, Cognizant, Wipro, Workday and many others. This year, the largest storefront is devoted to Neom, the showcase city being built from scratch in Saudi Arabia that promises “an opportunity of unprecedented scope for sustainable living, technological innovation, and human progress.” As always, the Davos street-scape shows where the money is.

I’ll be reporting from Davos for the rest of the week. There’s always more talk than action here, but it provides a unique opportunity to take the pulse of the global business elite. Fortune will assemble 80 CEOs for a working dinner on Thursday to discuss opportunities and challenges in the year ahead. Amazon CEO Andy Jassy will kick off that conversation, and I’ll report back on Friday.

Other news below.


Alan Murray
@alansmurray

alan.murray@fortune.com

TOP NEWS

Strikes in Germany

Farmer protests and a train drivers’ strike are putting pressure on Chancellor Olaf Scholz’s government ahead of elections in June. Farmers are angry about losing government subsidies, cut after a German court ruled that Scholz couldn’t use leftover COVID money to fund his budget. The German economy shrank by 0.1% in the third quarter of 2023. Fortune

Goldman shakeup

Goldman Sachs is losing its lead independent board director. Adebayo Ogunlesi, founder of Global Infrastructure Partners, is leaving the role after BlackRock bought his company for $12.5 billion. Ogunlesi has defended the investment bank and served as an ally of its at-times controversial CEO David Solomon. Fortune 

Transparency at Adidas

Adidas CEO Bjørn Gulden, during his first town hall over a year ago, gave his phone number to all 60,000 of the apparel company’s employees in a bid to improve transparency. Gulden says that led to as many as 200 messages a week from employees urging reform at the company as it reeled from its collapsed collaboration with rapper Kanye West. “There was a culture of finding reasons not to do things” at Adidas, Gulden says. The Wall Street Journal

AROUND THE WATERCOOLER

Slack CTO Cal Henderson is out and will be replaced by Salesforce cofounder Parker Harris by Kylie Robison

With carmakers in a ‘state of shock’ over Tesla-beating BYD’s prices, EU investigators will visit China’s EV giants as part of an anti-subsidy probe by Steve Mollman

3M’s CEO is set to score a $26 million pension while the company freezes plans for non-union employees by Chloe Berger

Amazon’s hundreds of reported job cuts show the tech giant bit off more than it could chew with streaming and movies by Paolo Confino

Ruptured supply chains, rising oil prices, and resurgent inflation. The Red Sea crisis is rekindling memories of the Ukraine War—but this time could be different by Will Daniel

The multibillion-dollar sleep tourism industry is booming as more Americans travel to rest in AI-powered beds and suspended cocoons by Alexa Mikhail

This edition of CEO Daily was curated by Nicholas Gordon. 

This is the web version of CEO Daily, a newsletter of must-read insights from Fortune CEO Alan Murray. Sign up to get it delivered free to your inbox.

About the Authors
Nicholas Gordon
By Nicholas GordonAsia Editor
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Nicholas Gordon is an Asia editor based in Hong Kong, where he helps to drive Fortune’s coverage of Asian business and economics news.

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Alan Murray
By Alan Murray
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