• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Elon Musk on MacKenzie Scott giving away $26 billion of her fortune: 'Sadly,' it makes the world a worse place

2

MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year

3

Philanthropy leader at Warren Buffett and Bill Gates’ Giving Pledge says children of billionaires are pushing them to give their wealth away faster

1

Elon Musk on MacKenzie Scott giving away $26 billion of her fortune: 'Sadly,' it makes the world a worse place

2

MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year

3

Philanthropy leader at Warren Buffett and Bill Gates’ Giving Pledge says children of billionaires are pushing them to give their wealth away faster
Successremote work

Bosses are using RTO mandates as a way to ‘blame employees as a scapegoat for bad firm performance,’ new research finds

By
Jane Thier
Jane Thier
Down Arrow Button Icon
By
Jane Thier
Jane Thier
Down Arrow Button Icon
January 13, 2024, 9:00 AM ET
Two colleagues in the middle of a dynamic brainstorm or a lively discussion, an argument, gesturing actively, as if trying to debate or open one’s mind. Both are sitting at the wooden table, using laptops. A productive meeting, ideas flowing in a casual work setting. Office conflicts, requiring professional soft skills, or relationship difficulties in daily life. Unrecognizable people
Over the long term, mandates of any kind stand to undercut each of the goals managers say they’re meant to accomplish in the first place.Yana Iskayeva - Getty Images
Add Fortune on Google for similar content.

The modern workplace, at least in the past three years, may very well have been defined by companies’ varying efforts to haul their unwilling people back to their desks. 

So called return-to-office (RTO) mandates haven’t—by and large—moved the needle on actual in-person work rates, despite the widespread hemming and hawing. Office occupancy rates in major metro areas, per building security firm Kastle Systems’ weekly tracker, have held mostly steady at just shy of 50% since vaccines were made widely available. 

Productivity hasn’t changed, either. As evidenced by the threat of a recession, the spate of layoffs, and the generally wary economic outlook over the past year, in-person work for most white collar jobs doesn’t always make workers more productive—which, after all, is what one would think should be the north star of any major business decision.

Yet, that’s long been the motive behind the return to office. CEOs of companies like Clorox and Shake Shack have said that bringing people back to the office is integral to their firms’ post-pandemic recovery. And many others aren’t giving up, despite Kastle’s evidence; 64% of CEOs said they expect a full office return by 2026. 

It may all be for naught. A new working paper by Mark (Shuai) Ma, an associate professor at the University of Pittsburgh, and Yuye Ding, a PhD student at its Katz Graduate School of Business, found that an office return isn’t actually boosting a company’s bottom line. What’s more: Many bosses simply carried out mandates in an effort to regain control over an employee base they could no longer see—or, as it were, trust.  

When the going gets rough, blame the worker

The paper, which is under peer review, empirically examines what determines an S&P 500 firm’s decision to mandate a return to office and what the consequences are—and aren’t. The researchers assembled their report by manually collecting RTO mandate data from over 100 firms, and then working backwards to assess what underpinned the decision. They first looked at why some firms wanted to impose mandates and others didn’t, Ma tells Fortune. “We were able to see three foundations: What managers say, what employees say, and what experts say.”

What managers say, Ma explains, is usually the farthest off the mark. Tthe sentiment he’s gathered is that bosses want employees where they can see them because they’re not performing well at home, which in turn hurts firm performance. It’s a thin argument, Ma says, and his research proves no link between work location and firm financial results.

Then there’s employee sentiment, which is often at odds. “Many [workers] say an RTO mandate is about control, not performance,” Ma says. They see their managers as being used to a traditional workplace in which they can see their orders being carried out, and losing that has made them uneasy, and quick to place blame.

The experts, naturally, fall somewhere in the middle, advocating for a flexible arrangement that is mostly determined by individual workers and teams. Additionally, experts prioritize meaningful in-office work—gathering with colleagues for collaboration, team bonding, and ideating, not just because it’s how things used to be done. 

Ma concludes that performance and shareholder value isn’t the real overarching intent of an RTO mandate, despite many managers suggesting it is. Not only did the researchers find that RTO mandates fail to significantly change financial performance or stock value, it does little more than rankle employees and tank their satisfaction.  

Instead, he believes that the mandates are more a means in which managers reassert control over their employees, who they then go on to blame if they fall below shareholder expectations. 

“Overall, our results do not support the argument that managers impose these mandates to increase firm values,” he wrote. “Instead, these findings are consistent with managers using RTO mandates to reassert control over employees and blame employees as a scapegoat for bad firm performance.”

As PR executive Ed Zitron wrote in Business Insider in November—and Ma quoted in the report—RTO mandates are little more than an attempt to convince investors that decreased revenue and profitability “aren’t a result of poor managerial decisions but the result of lazy workers sitting at home in their pajamas.” Zitron calls it “a genius move” on executives’ part, because it lets them “establish control over workers during an unprecedented societal awareness of labor rights…while also shifting the blame and consequences of poor stock performance onto those least responsible.”

But if the managers were actually viewing RTO mandates solely as a method to improve firm value or performance, such mandates would look different. They’d “be higher among managers with a stronger incentive to maximize firm value—owners, those with more stock or ownership of their firm, whose interest is more aligned with firm interest,” Ma says. 

The futility of forcing

Over the long term, Ma tells Fortune, mandates of any kind stand to undercut each of the goals managers say they’re meant to accomplish in the first place. “People will leave their jobs, and it’s never been easier for people to find other jobs that do let them work flexibly,” Ma says. “But we don’t have a long enough window to see long-term consequences.” 

Ma supports a “magnet, not a mandate” approach to work arrangements for companies who want some form of balance. That approach encourages workers to go back to an open, flexible workplace without forcing their hand. As for the many remote workers who insist they’re better off staying put, “there’s no reason to force them back.” 

He’s also quick to call into question data showing slightly elevated productivity levels among in-person workers. “Even if some employees were more productive in the office before the pandemic, that doesn’t necessarily mean they would become more productive when they return to office after the pandemic,” he wrote. “This is because they are more likely to react negatively to being forced to work in the office after enjoying the benefits of WFH.”

In other words, there’s no putting the toothpaste back in the tube. If firm performance is down, managers will just have to find someone else to blame.

The Fortune 500 Innovation Forum will convene Fortune 500 executives, U.S. policy officials, top founders, and thought leaders to help define what’s next for the American economy, Nov. 16-17 in Detroit. Apply here.
About the Author
By Jane Thier
LinkedIn iconTwitter icon
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Success

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Success

mcmaster
Commentary250 Years of Innovation
Boston Dynamics CEO: America’s next 250 years will be built by robots. Here’s what’s standing in the way
By Amanda McMasterJune 30, 2026
1 hour ago
Brown University Professor Roberto Serrano, a man in a suit holding onto a gold trophy--the King Of Spain Economy Award"-- before Spain's King Felipe and a painted wall.
AIEducation
‘Humanity has chosen to become idiots’: This Brown professor switched to take-home exams after a mass shooting and discovered mass cheating
By Catherina GioinoJune 29, 2026
14 hours ago
Target worker stocks shelves
SuccessJobs
Target is starting to track employees’ unexcused lateness and absences with a points system—and if they rack up 12, they’re fired
By Emma BurleighJune 29, 2026
20 hours ago
MacKenzie Scott (left); Elon Musk (right)
SuccessMacKenzie Scott
Elon Musk on MacKenzie Scott giving away $26 billion of her fortune: ‘Sadly,’ it makes the world a worse place
By Sydney LakeJune 29, 2026
20 hours ago
Dave Portnoy
SuccessCareers
Dave Portnoy quit an $80K sales job to start Barstool—he hand-delivered papers in a secondhand van while living with his girlfriend’s mom for 6 years
By Preston ForeJune 29, 2026
20 hours ago
Ray Dalio attends the Fortune Global Forum Riyadh 2025 on October 27, 2025 in Riyadh, Saudi Arabia.
SuccessRay Dalio
Ray Dalio was a ‘below average’ student who got into investing by caddying for Wall Street traders: Now he hires talent who have experienced hardship
By Eleanor PringleJune 29, 2026
1 day ago

Most Popular

Elon Musk on MacKenzie Scott giving away $26 billion of her fortune: 'Sadly,' it makes the world a worse place
Success
Elon Musk on MacKenzie Scott giving away $26 billion of her fortune: 'Sadly,' it makes the world a worse place
By Sydney LakeJune 29, 2026
20 hours ago
MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year
Success
MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year
By Sydney LakeJune 25, 2026
5 days ago
Philanthropy leader at Warren Buffett and Bill Gates’ Giving Pledge says children of billionaires are pushing them to give their wealth away faster
Success
Philanthropy leader at Warren Buffett and Bill Gates’ Giving Pledge says children of billionaires are pushing them to give their wealth away faster
By Preston ForeJune 27, 2026
3 days ago
The retired college professor fighting a $313 trespassing ticket in Wisconsin thinks he's part of a national struggle
Environment
The retired college professor fighting a $313 trespassing ticket in Wisconsin thinks he's part of a national struggle
By Catherina GioinoJune 28, 2026
2 days ago
Current price of oil as of June 29, 2026
Personal Finance
Current price of oil as of June 29, 2026
By Joseph HostetlerJune 29, 2026
23 hours ago
Cristiano Ronaldo is soccer's first-ever billionaire: He went from begging for burgers outside McDonald's to landing a $400 million contract
Success
Cristiano Ronaldo is soccer's first-ever billionaire: He went from begging for burgers outside McDonald's to landing a $400 million contract
By Preston ForeJune 28, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.