• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
Successbooks

‘Nothing else felt guaranteed anymore so why not just try to be happy?’ The indie bookstore revivalists reveal how they made a big comeback.

By
Hillel Italie
Hillel Italie
and
The Associated Press
Down Arrow Button Icon
May 22, 2023, 1:05 PM ET
Jessica Callahan, Austin Carter, and Julie Ross
Owners Jessica Callahan, from left, Austin Carter, and Julie Ross pose at Pocket Books Shop in Lancaster, Pa., on Sunday, May 21, 2023.Sophia DeRise/Pocket Books via AP

Near the end of 2021, Jessica Callahan was living in Columbus, Ohio, working as a social science researcher and wondering if there was a better way to support herself. Her friends Julie Ross and Austin Carter had similar thoughts and a similar solution: Open a bookstore.

Recommended Video

“I think a lot of people re-evaluated what was important to them during the lockdown and we realized the place we were always happy to be at was a bookstore,” says the 30-year-old Callahan, who with Ross and Carter last year founded the Pocket Books Shop in Lancaster, Pennsylvania, close to Carter’s hometown. The roughly 1,000-square foot store is located on the main floor of a Queen Anne style house where Callahan and Ross live upstairs.

“We looked at our lives and thought, ‘Why not?’ Nothing else felt guaranteed anymore so why not just try to be happy,” she added. “We’re not getting rich from this, but we’re able to pay our bills and pay ourselves.”

The new direction of the Pocket Books owners helped lead to another year of growth for independent sellers, with membership in the American Booksellers Association reaching its highest levels in more than 20 years. The ABA added 173 members last year, and now has 2,185 bookstore businesses and 2,599 locations. Three years after the pandemic shut down most of the physical bookstores in the U.S. and the independent community feared hundreds might close permanently, the ABA has nearly 300 more members (under stricter rules for membership) than it did in 2019, the last full year before the spread of COVID-19.

“It speaks to a sea change coming out of the pandemic,” says Allison Hill, CEO of the trade association, citing an overall rise in book sales as people spent more time at home.

One longtime ABA member, Mitchell Kaplan of Books & Books in Coral Gables and other Florida locations, says business has been strong the past couple of years and the customers have been younger, in their teens and 20s. Some are seeking books by Colleen Hoover, Emily Henry and others popular on TikTok, but many are anxious to buy other works.

“I feel like young people are re-discovering the bookstore and the importance of community after being locked down,” he says. “And you’re seeing interest across the board. The other day I had a young person come in who was interested in short stories and wanted to buy a book of Chekhov.”

The ABA also continued its recent trend of not just adding stores, but more diverse stores, whether the kinds of operations or who runs them. Independent stores these days range from longtime traditional sellers such as Books & Books to pop-up stores, mobile shops and one that began as an online store and Instagram account, Black Walnut Books, in Glen Falls, New York.

Once overwhelmingly white, the booksellers association added 46 stores last year that reported diverse ownership, among them Rooted MKE in Milwaukee, Wisconsin, and Black Garnet Books, in St. Paul, Minnesota. Hillary Smith, owner of Black Walnut Books, is a member of the Dry Creek Rancheria Band of Pomo Indians who is focused on queer and Indigenous titles and works by authors of color.

“I am a mission-based bookseller,” she says.

Another new store owner, Heather Hall of Greenfeather Book Company in Norman, Oklahoma, also sees her job as a calling. Before the pandemic, she had planned to work in the legal profession, but found herself thinking of other possible careers and was surprised to realize that she had the financial resources and enough of a potential local market to go into bookselling — a seemingly distant dream.

Hall is a self-described “loud mouth” who soon became active in countering the state’s book bannings. After a Norman high school teacher was criticized (and eventually resigned) for sharing the QR code to the Brooklyn Public Library’s Books Unbanned Project — an initiative to enable students nationwide to access books banned in their communities — Hall decided to give away T-shirts with the library’s code.

“Being loud and obnoxious is a normal part of my life,” she says with a laugh. “I am 100% in with the ability to have a conversation about every aspect of books. I’m not talking from an ivory tower perspective. It can be romance novels, science fiction, genre fiction. I’m talking about graphic novels. These conversations are the things in my life that make it better and happier and more wonderful.”

Hill says sales appear “softer” in 2023 than in the last couple of years, but still anticipates further growth for the trade association, with 56 member stores added so far and 18 closing.

Prospective owners include 32-year-old Paullina Mills of Perry, Iowa, who had worked in education for the past decade until recent state legislation — including proposed restrictions on what books can be taught — made her consider a new path. This summer, she plans to open Century Farm Books & Brews, and have it live up to its name as a gathering place for drinks and books and bookish conversations.

“I wanted a place where people would come and get a glass of wine and maybe have a book club,” she says. “I think in general we have missed personal connections (during the pandemic) and this seems like a great way to fill a hole in our community. It seemed like a pipe dream at first, but then I found a building and it was like, ‘OK, I’m going to jump in headfirst and see how it goes.”

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Authors
By Hillel Italie
See full bioRight Arrow Button Icon
By The Associated Press
See full bioRight Arrow Button Icon

Latest in Success

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Most Popular

placeholder alt text
Economy
The $38 trillion national debt is to blame for over $1 trillion in annual interest payments from here on out, CRFB says
By Nick LichtenbergDecember 17, 2025
2 days ago
placeholder alt text
C-Suite
Red Lobster CEO Damola Adamolekun says the key to being a better leader is being a better person: ‘Leadership is self-improvement’
By Sydney LakeDecember 17, 2025
2 days ago
placeholder alt text
AI
'Robots are going to be amongst us': Qualcomm exec says buckle up for the next 5 years. Your car is going to be the first shoe to drop
By Nino PaoliDecember 17, 2025
2 days ago
placeholder alt text
Success
As millions of Gen Zers face unemployment, McDonald's CEO dishes out some tough love career advice for navigating the market: ‘You've got to make things happen for yourself’
By Preston ForeDecember 16, 2025
3 days ago
placeholder alt text
Future of Work
LinkedIn CEO says it's 'outdated' to have a five-year career plan: It's a 'little bit foolish' considering the pace AI is changing the workplace
By Sydney LakeDecember 18, 2025
17 hours ago
placeholder alt text
Success
Britain’s defense chief calls on Gen Z grads leaving university to skip corporate jobs and join the military as war with Russia becomes a growing risk
By Emma BurleighDecember 17, 2025
2 days ago

Latest in Success

Jelly Roll
LawCrime
Jelly Roll, country-rap superstar who found music while serving prison time, pardoned by Tennessee governor in front of Christmas Tree
By Jonathan Mattise and The Associated PressDecember 18, 2025
9 hours ago
Joe Anders and Kate Winslet
SuccessCareers
Her two Gen Z children have starred in her films, but Oscar award-winning actress Kate Winslet says nepo baby allegations are ‘silly’
By Emma BurleighDecember 18, 2025
15 hours ago
David Kostin
SuccessCareers
As graduates face a ‘jobpocalypse,’ Goldman Sachs exec tells Gen Z they need to know their commercial impact 
By Preston ForeDecember 18, 2025
15 hours ago
Future of WorkCareer Advice
LinkedIn CEO says it’s ‘outdated’ to have a five-year career plan: It’s a ‘little bit foolish’ considering the pace AI is changing the workplace
By Sydney LakeDecember 18, 2025
17 hours ago
Woman working on laptop in airport.
Successmorning routine
New York rent is so expensive this hybrid-working intern commuted by plane once a week—and it saved her thousands
By Orianna Rosa RoyleDecember 18, 2025
17 hours ago
Businesswoman discussing ideas with colleagues in meeting at tech startup office
SuccessCareers
Want a job in AI-era tech? Forget prestigious degrees—tech leaders want to see your GitHub projects and internships
By Preston ForeDecember 18, 2025
19 hours ago