• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 

2

The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises

3

Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympics

1

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 

2

The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises

3

Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympics
NewslettersImpact Report

Dollars are the metric: How Citi, Bayer, and IKEA make a business case for social impact

By
Peter Vanham
Peter Vanham
Editorial Director, Leadership
Down Arrow Button Icon
By
Peter Vanham
Peter Vanham
Editorial Director, Leadership
Down Arrow Button Icon
May 4, 2023, 1:10 PM ET
IKEA is just one example of a business combining revenue goals with positive social impact.
IKEA is just one example of a business combining revenue goals with positive social impact.Emanuele Cremaschi—Getty Images

It’s the forever challenge of teams working on social impact initiatives: How do you convincingly make the case for social impact when the easiest thing you can measure is spend, not return?

Recommended Video

For executives at companies like Bayer, Citi, and IKEA, the answer is hiding in plain sight: Dollars are the metric. “The question I discuss at every meeting is, how do we bring social impact into the business strategy?” Daniella Foster, an executive committee member of Bayer, told me.

There’s no shortage of challenges if you want to measure the “S” in ESG or other social initiatives. ESG standards are an alphabet soup, success is defined differently from company to company, and social impact is often lumped together with philanthropy and diminished as a “nice to have.”

Yet to some companies, the case for pursuing social impact is crystal clear, according to executives at several organizations who joined me on an Impact Initiative call last week and in a Fortune Connect executive session earlier this week.

Citi’s Brandee McHale, who heads the bank’s community investing and development initiatives, pointed to the economic imperative in providing loans and services to communities of color in the U.S. “For every dollar in wealth a white household has, a Black household has 10 cents,” McHale said. (The Minneapolis Fed estimates the racial wealth gap to be a bit narrower, at a still-staggering 6 to 1.)

If a bank like Citi wants to thrive in the future, McHale said, it needs to do its share to reduce that wealth gap—by making the business case. So, in 2020 Citi started deploying $1 billion in strategic investment to provide communities of color with loans, mortgages, and business funds. It also launched a $2.5 billion affordable housing “social bond”—the largest ever of its kind.  

Such initiatives are clearly aimed primarily at social impact, but being core to Citi’s business, they are also designed to pay off.

Bayer’s Daniella Foster, who oversees science, sustainability, and public affairs at the consumer health giant, was even more direct. “For me, it’s all about how you tie [social impact] into the business,” she said. “I am obsessed with that.” At Bayer, she continued, “we don’t have a separate sustainability strategy or a separate social impact strategy. It’s all part of our business strategy.”

It doesn’t mean Bayer doesn’t have social impact goals. It does. By 2030, the company wants to impact 300 million people: 100 million smallholder farmers (helping them produce quality food), 100 million people in economically or medically underserved communities (giving them access to self-care), and 100 million in low- and middle-income countries (providing them with modern contraception).

It’s all part of Bayer’s long-term strategy. “You can’t look at the challenges from agriculture to health care and not talk about access,” Foster said. “It’s core to how we future-proof our business.”  

And an interview with Jesper Brodin, CEO of Ingka Group (which operates IKEA Retail), highlighted the fact that the DIY furniture retailer’s mission is, essentially, social impact: to “create a better everyday life for people all over the world.” It’s hard to imagine many companies that have left a larger societal footprint, I would argue: everyone has an IKEA story. At the same time, the company has had major financial success.

Yet achieving those two key objectives—a better everyday life and profits—still isn’t enough for good corporate citizenship, Brodin says. Long gone are the days when IKEA fled Sweden for fiscal purposes, for example. Today, the company pays an effective tax rate of 24%. And it is on its way to become a circular and climate-positive business.

Those efforts may not affect the bottom line positively in the short term. Taxes never do. But they do constitute a key part of the company’s social and environmental impact, and thereby its long-term viability. When pursuing impact, dollars today aren’t as valuable as dollars tomorrow. Social impact generates business value, but it’s a long-term and holistic play.

More news below.

Peter Vanham
Executive Editor, Fortune Impact and Connect 
@petervanham
peter.vanham@fortune.com 

ALSO ON OUR RADAR

Florida expands anti-ESG investing rules (Reuters)

Florida Gov. Ron DeSantis this week signed into law a bill barring state officials from investing public money to promote ESG and banning ESG bond sales, Reuters reported. The move will undoubtedly further complicate life for asset managers such as BlackRock and UBS, whose efforts were targeted by lawmakers in Texas. But initiatives such as the one in Florida face an uphill battle to dampen investor enthusiasm for ESG. “Funds marketing themselves as ESG-friendly had a strong start to 2023, with investors adding in more cash than they withdrew,” Reuters wrote in April based on Refinitiv Lipper data.

ESG and the green transition expected to drive global job growth (WEF)  

The strongest net job-creation effect in the next five years will be driven by green investments and the broader application of ESG standards, according to predictions from businesses surveyed by the World Economic Forum for its “Future of Jobs” report. This effect may help offset job losses caused by slower economic growth overall, rising costs of inputs, and rising costs of living, the survey suggests.

This is the web version of Impact Report, a weekly newsletter on the latest ESG trends and news that are shaping the future of business. Sign up to get it delivered free to your inbox.
About the Author
By Peter VanhamEditorial Director, Leadership
LinkedIn icon

Peter Vanham is editorial director, leadership, at Fortune.

See full bioRight Arrow Button Icon

Latest in Newsletters

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Newsletters

Indeed chief economist says execs are ‘overestimating the speed’ of AI transformation in the labor market
NewslettersCFO Daily
Indeed chief economist says execs are ‘overestimating the speed’ of AI transformation in the labor market
By Sheryl EstradaMay 20, 2026
2 hours ago
CEOs are handing out AI tokens like paychecks—and figuring out how to justify the spend
NewslettersCEO Daily
CEOs are handing out AI tokens like paychecks—and figuring out how to justify the spend
By Diane BradyMay 20, 2026
6 hours ago
Alphabet CEO Sundar Pichai in Mountain View, California on May 19, 2026. (Photo: David Paul Morris/Bloomberg/Getty Images)
NewslettersFortune Tech
At Google I/O 2026, it’s AI, AI, and more AI
By Andrew NuscaMay 20, 2026
6 hours ago
U.S. President Donald Trump speaking at a podium flanked by signs that say "Winning the AI Race."
NewslettersEye on AI
The times they are a-changin’: Washington suddenly warms to regulating AI
By Jeremy KahnMay 19, 2026
22 hours ago
How Coach earned 800,000 new Gen Z customers and became responsible for 89% of sales at Tapestry
NewslettersMPW Daily
How Coach earned 800,000 new Gen Z customers and became responsible for 89% of sales at Tapestry
By Emma HinchliffeMay 19, 2026
1 day ago
Professional businesswoman working at a desk while interacting with an AI assistant on a tablet screen. The scene shows a modern office environment with notebook, laptop, and digital tools, representing productivity, smart technology, and digital transformation in business. Ideal for concepts related to artificial intelligence, remote work, automation, business innovation, and modern office lifestyle.
NewslettersCFO Daily
CFOs could cut agentic AI costs up to 60% by fixing this overlooked data problem
By Sheryl EstradaMay 19, 2026
1 day ago

Most Popular

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 
Workplace Culture
Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 
By Preston ForeMay 19, 2026
19 hours ago
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
Politics
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
By Jake AngeloMay 12, 2026
8 days ago
Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympics
Future of Work
Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympics
By Mike Householder and The Associated PressMay 17, 2026
3 days ago
Current price of oil as of May 19, 2026
Personal Finance
Current price of oil as of May 19, 2026
By Joseph HostetlerMay 19, 2026
1 day ago
Spirit Airlines apologizes to all the Americans who can't afford any summer vacation flights as it shuts down
Travel & Leisure
Spirit Airlines apologizes to all the Americans who can't afford any summer vacation flights as it shuts down
By Rio Yamat and The Associated PressMay 18, 2026
2 days ago
Employers are quietly pausing 401(k) matches again. The last time this happened was the 2008 recession and Covid
Personal Finance
Employers are quietly pausing 401(k) matches again. The last time this happened was the 2008 recession and Covid
By Courtney Vinopal and HR BrewMay 18, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.