Startup failure taught Stacey Abrams what small businesses need to succeed

Emma HinchliffeBy Emma HinchliffeMost Powerful Women Editor
Emma HinchliffeMost Powerful Women Editor

Emma Hinchliffe is Fortune’s Most Powerful Women editor, overseeing editorial for the longstanding franchise. As a senior writer at Fortune, Emma has covered women in business and gender-lens news across business, politics, and culture. She is the lead author of the Most Powerful Women Daily newsletter (formerly the Broadsheet), Fortune’s daily missive for and about the women leading the business world.

Good morning, Broadsheet readers! A hotline prevents violence against women by reaching out to men, Rent the Runway seeks a valuation of $1.5 billion in its IPO, and Stacey Abrams and Lara Hodgson learned some big lessons from small business failure. Have a great Wednesday.

Today’s guest essay comes to us from Stacey Abrams and Lara Hodgson, coauthors of the forthcoming book Level Up: Rise Above the Hidden Forces Holding Your Business Back

– Small business, big lessons. The moment our business fell apart, we could hardly grasp it was true. Like a cruel joke, the wheels began to come off the very day we scored our most important win. It was a glorious morning in the fall of 2010 when we got word that a global retailer wanted to buy 1,500 units—20 times our typical order—of the product we had invented to help busy parents feed their babies. Our patented spill-proof water bottles for little ones were already selling out in small boutiques, but now they would be distributed by a big-time grocery chain. The deal would take Nourish, our scrappy little company, to the next level.

As business partners, with varying degrees of risk tolerance, we often jokingly refer to each other as “Yes” and “But.” Lara plays the eternal optimist. She’s a cheerleader at heart, with a sharp eye for business and a head for innovation, who sees the possibilities in every opportunity. Stacey, on the other hand, serves as the resident realist of our partnership, a cautious contrarian who is a stickler for thoughtful deliberation before we make any big moves.

But after her initial elation, despair had set in. Outwardly excited, Lara entered the office ready to high five Stacey, but the celebration never materialized.

We knew we couldn’t manage the net 30-day terms, granting the customer 30 days to pay us after we ship the 1,500 bottles, unless we had the cash needed. Over the next few months, we scrambled. In the end, we had to face the painful truth: We just didn’t have the cash to pay our vendors to make the product and deliver in the required timeframe.

Courtesy of Penguin Random House

Our emotions spiraled from triumph to angst to grief. By May of 2011, the two of us would make the heart-wrenching decision to let the opportunity go and with it, Nourish, the company we had built from scratch.

As much as the failure stung, it would prove to be our greatest lesson. We realized we had actually grown our company out of business.

Perhaps the most important thing we discovered in our 15 years together is that some of the hurdles we came up against were far larger and more powerful than the two of us. We alone could not overcome the structures that dictate access to capital and commerce.

We want to help everyone better understand the often invisible and unexpected forces that hold back many small firms from unleashing their power to fulfill their potential.

Read the full book excerpt here.

The Broadsheet, Fortune’s newsletter for and about the world’s most powerful women, is coauthored by Kristen Bellstrom, Emma Hinchliffe, and Claire Zillman. Today’s edition was curated by Emma Hinchliffe

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IN CASE YOU MISSED IT

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- Hotline to stay cool. A new hotline in Colombia takes calls from men struggling with jealousy, anger, and toxic masculinity. The project, called the "Calm Line," is an effort to combat violence against women—by teaching men to process their emotions in a healthy way. New York Times

- Working women. In four years, the participation of women in Saudi Arabia's labor force has doubled to 33%. Women are entering the workforce alongside a parallel trend: declining unemployment. Financial Times

ON MY RADAR

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PARTING WORDS

"That's what everyone that I've played with has always dreamt of."

- Justine Wong-Orantes, a U.S. Olympic volleyball player, on the launch of the first U.S. women's pro volleyball league

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