Running a large multi-national corporation isn’t easy. And when you truly care about workplace culture, focusing on the needs of each individual employee makes it that much more difficult, especially when you’re looking after the care of hundreds of thousands of dedicated workers and their families.
When we compile our ranking of the 100 Best Companies to Work For each year, we take into account the sentiments from employees from every area of each business. Responses to our survey are considered evenly, weighing the thoughts and experiences of executives equally with front-line workers. But when we look at the challenges faced by large global companies, we realized that ranking them alongside smaller businesses doesn’t always seem fair, since the business challenges are much different depending on the size and scope of each company.
For the second year running, we’ve compiled a list of the Best Big Companies to Work For, recognizing the efforts and successes of businesses that have more than 100,000 employees—and that have created a Great Place to Work For All.
This year’s ranking boasts 18 large multi-national organizations that have learned how to build trust across their global organizations, and whose employees have said they love their employer. You’ll see a number of recognizable brands that don’t appear on our list of the 100 Best, but whose engagement scores are significantly high when taking their workforce size into account. Each one of them have made a commitment to building a stellar workplace culture and have created a Great Place to Work For All.
1. Hilton
Number of employees globally: 170,927
Worldwide revenue: Confidential
Data provided on: Aug. 27, 2019
Industry: Hospitality
Industry Vertical: Hotel/Resort
Rank on 2020 100 Best Companies: 1
Founded: 1919
Headquarters: McLean, Va.
Employees say:
“The importance Hilton places on understanding other cultures as a part of a global hospitality company cannot be understated. The opportunity to travel is a phenomenal perk and one that keeps many people loyal and dedicated to Hilton for many years.”
Read Great Place to Work review here.
2. Ernst & Young LLP
Number of employees globally: 260,569
Worldwide revenue: 34,800,000,000
Data provided on: Aug. 23, 2019
Industry: Professional Services
Industry Vertical: Consulting—Management
Rank on 2020 100 Best Companies: 25
Founded: 1894
Headquarters: New York, N.Y.
Employees say:
“As a global organization with great complexity, EY presents healthy challenges which make it an interesting and dynamic place to work.”
Read Great Place to Work review here.
3. Hyatt Hotels Corporation
Number of employees globally: 108,124
Worldwide revenue: 4,454,000,000
Data provided on: Aug. 28, 2019
Industry: Hospitality
Industry Vertical: Hotel/Resort
Rank on 2020 100 Best Companies: 28
Founded: 1957
Headquarters: Chicago, Ill.
Employees say:
“There are opportunities for advancement all over the world. It’s a great work environment with great co-workers.”
Read Great Place to Work review here.
4. KPMG LLP
Number of employees globally: 108,124
Worldwide revenue: 28,960,000,000
Data provided on: Aug. 27, 2019
Industry: Professional Services
Industry Vertical: Other
Rank on 2020 100 Best Companies: 32
Founded: 1897
Headquarters: New York, N.Y.
Employees say:
“My office is always willing to get their people to where they want to be within the organization whether that is a service line change, global rotation, or interest in a non client facing role. This makes the opportunities endless within the firm.”
Read Great Place to Work review here.
5. PricewaterhouseCoopers LLP
Number of employees globally: 250,000
Worldwide revenue: 41,300,000,000
Data provided on: Aug. 21, 2019
Industry: Professional Services
Industry Vertical: Consulting–Management
Rank on 2020 100 Best Companies: 36
Founded: 1865
Headquarters: New York, N.Y.
Employees say:
“My work is varied, challenging, and always new. Working for a global network of firms with a flexible work policy means I can take my work with me as needed, and gives me the freedom to move with the firm through my professional life.”
Read Great Place to Work review here.
6. Marriott International, Inc.
Number of employees globally: 250,000
Worldwide revenue: 20,758,000,000
Data provided on: Aug. 26, 2019
Industry: Hospitality
Industry Vertical: Hotel/Resort
Rank on 2020 100 Best Companies: 38
Founded: 1927
Headquarters: Bethesda, Md.
Employees say:
“The culture of Marriott International sets this company apart from any other. Everyday leaders around the globe practice taking care of their associates from kind gestures to ensuring personal needs are met.”
Read Great Place to Work review here.
7. Publix
Number of employees globally: 200,274
Worldwide revenue: —
Data provided on: Aug. 23, 2019
Industry: Retail
Industry Vertical: Food/Grocery
Rank on 2020 100 Best Companies: 39
Founded: 1930
Headquarters: Lakeland, Fla.
Employees say:
“Publix cares deeply for its employees. It’s the smallest of actions, like giving birthday cards and coupons that make me feel genuinely special. I feel valued as both an employee and person, which is something that’s rare to find these days.”
Read Great Place to Work review here.
8. Accenture
Number of employees globally: 477,000
Worldwide revenue: 39,573,450,000
Data provided on: Aug. 27, 2019
Industry: Professional Services
Industry Vertical: Consulting–Management
Rank on 2020 100 Best Companies: 41
Founded: 1989
Headquarters: New York, N.Y.
Employees say:
“Even though we are huge in numbers we have not lost the caring aspect of our fellow teammates. Our people continue to amaze me.”
Read Great Place to Work review here.
9. Deloitte
Number of employees globally: 109,778
Worldwide revenue: 43,200,000,000
Data provided on: Aug. 27, 2019
Industry: Professional Services
Industry Vertical: Consulting–Management
Rank on 2020 100 Best Companies: 45
Founded: 1895
Headquarters: New York, N.Y.
Employees say:
“Leaders are constantly improving their commitment to us & the environment we work in. It is very refreshing to see that in a company this size today. Loyalty to your employees went out of style years ago and yet here it is stated over and over again.”
Read Great Place to Work review here.
10. Comcast NBCUniversal
Number of employees globally: 184,000
Worldwide revenue: 94,507,000,000
Data provided on: Aug. 27, 2019
Industry: Telecommunications
Industry Vertical: —
Rank on 2020 100 Best Companies: 64
Founded: 1963
Headquarters: Philadelphia, Pa.
Employees say:
“Because of our sheer size there are technical challenges that aren’t present at other companies making a good learning environment. There are many resources to help people in their careers. Management is not hesitant to invest in employees’ growth.”
Read Great Place to Work review here.
11. Bank of America
Number of employees globally: 204,489
Worldwide revenue: 91,200,000,000
Data provided on: Aug. 27, 2019
Industry: Financial Services & Insurance
Industry Vertical: Banking/Credit Services
Rank on 2020 100 Best Companies: 77
Founded: 1874
Headquarters: Charlotte, N.C.
Employees say:
“The fact that our employee base reflects the clients we serve and the communities we serve is central to our goal of making financial lives better. I lean on my network regularly and am always greeted with a willingness to help and remain connected.”
Read Great Place to Work review here.
12. AT&T
Number of employees globally: 268,220
Worldwide revenue: 170,756,000,000
Data provided on: Aug. 26, 2019
Industry: Telecommunications
Industry Vertical: —
Rank on 2020 100 Best Companies: N/A
Founded: 1877
Headquarters: Dallas, Texas
Employees say:
“I’ve never seen anything, anywhere, that comes close to the level of focus on diversity we have here at AT&T. It is amazing and unlike any other company I’ve worked in. It makes us all richer, and makes me very proud to be part of this organization.”
Read Great Place to Work review here.
13. DHL Express U.S.
Number of employees globally: 102,540
Worldwide revenue: 18,197,669,000
Data provided on: Aug. 28, 2019
Industry: Transportation
Industry Vertical: Transport & Storage
Rank on 2020 100 Best Companies: N/A
Founded: 1969
Headquarters: Plantation, Fla.
Employees say:
“My company is like a branch of the United Nation! You meet people from all over the world and gain a great respect for different cultures. In the building I work in we have people from over 100 different nationalities that work here.”
Read Great Place to Work review here.
14. Kaiser Permanente
Number of employees globally: 215,507
Worldwide revenue: 79,700,000,000
Data provided on: Aug. 16, 2019
Industry: Healthcare
Industry Vertical: Services
Rank on 2020 100 Best Companies: N/A
Founded: 1945
Headquarters: Oakland, Calif.
Employees say:
“KP is the most mission-driven, ethical organization for which I’ve ever worked. Our leaders are incredibly supportive, they expect us to deliver our best, express their appreciation regularly and challenge u s to bring our biggest and boldest ideas.”
Read Great Place to Work review here.
15. Abbott
Number of employees globally: 103,000
Worldwide revenue: 30,600,000,000
Data provided on: Aug. 26, 2019
Industry: Healthcare
Industry Vertical: Other
Rank on 2020 100 Best Companies: N/A
Founded: 1888
Headquarters: Abbott Park, Ill.
Employees say:
“A great spirit of being part of something big and important — a worldwide team, contributing, together, to improving people’s lives in vital ways. A culture and history of high achievement. Colleagues of high intelligence, ability, and integrity.”
Read Great Place to Work review here.
16. Accor
Number of employees globally: 284,510
Worldwide revenue: 4,020,000,000
Data provided on: Aug. 27, 2019
Industry: Hospitality
Industry Vertical: Hotel/Resort
Rank on 2020 100 Best Companies: N/A
Founded: 1967
Headquarters: National Harbor, Md.
Employees say:
“I am extremely proud of the diversity of our team – we represent so many different corners of the world and it makes us strong. I am so proud to work for this company!”
Read Great Place to Work review here.
17. Continental
Number of employees globally: 240,000
Worldwide revenue: 49,418,600,000
Data provided on: Sept. 05, 2019
Industry: Manufacturing & Production
Industry Vertical: Automotive
Rank on 2020 100 Best Companies: N/A
Founded: 1871
Headquarters: Auburn Hills, Mich.
Employees say:
“Continental has always come up with initiatives to make this a great place to work! I love their workplace flexibility program. Continental encourages employees to grow in their careers and provides the tools and opportunities to make it possible.”
Read Great Place to Work review here.
18. TATA Consultancy Services Limited
Number of employees globally: 400,875
Worldwide revenue: 19,000,000,000
Data provided on: Feb. 14, 2019
Industry: Information Technology
Industry Vertical: IT/Consulting
Rank on 2020 100 Best Companies: N/A
Founded: 1968
Headquarters: New York, N.Y.
Employees say:
“There is a strong respect for the individual at TCS. Management embraces employee differences, helps identify individual strengths and recognizes diversity is an asset.”
Read Great Place to Work review here.
Christopher Tkaczyk is the Chief Content Officer of Great Place to Work and is a former editor at Fortune and Travel + Leisure.
