• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

The rise of 'conspicuous waiting': The 19th-century economic theory that explains why Gen Z posts their place in line

2

He worked 100-hour weeks to save a nearly bankrupt boat company. At 83, he’s just turned down $400 million for it—and gave it all to charity instead

3

Tim Cook signed off on his final Apple earnings call with a warning about a ‘100-year flood’ in memory chip pricing

1

The rise of 'conspicuous waiting': The 19th-century economic theory that explains why Gen Z posts their place in line

2

He worked 100-hour weeks to save a nearly bankrupt boat company. At 83, he’s just turned down $400 million for it—and gave it all to charity instead

3

Tim Cook signed off on his final Apple earnings call with a warning about a ‘100-year flood’ in memory chip pricing
Tech

Mark Zuckerberg Finally Speaks Out About Cambridge Analytica Crisis. Here’s What He Said

By
Verne Kopytoff
Verne Kopytoff
Senior Editor, Tech
Down Arrow Button Icon
By
Verne Kopytoff
Verne Kopytoff
Senior Editor, Tech
Down Arrow Button Icon
March 21, 2018, 4:52 PM ET
Add Fortune on Google for similar content.

After five days of silence during one of Facebook’s biggest privacy crises, CEO Mark Zuckerberg has finally spoken publicly about it by vowing to do better.

“The good news is that the most important actions to prevent this from happening again today we have already taken years ago,” he said in a Facebook post on Friday. “But we also made mistakes, there’s more to do, and we need to step up and do it.”

In recent days, a series of reports have detailed how Cambridge Analytica, a British data mining firm, gained access to personal data on 50 million Facebook users and relied on it as part of its work for Donald Trump’s presidential campaign in 2016. A researcher who had access to the data after creating an app for taking personality quizzes in 2013 had handed Cambridge Analytica a copy of that data, in violation of Facebook’s policies.

The app itself had only 300,000 users. But it also collected information about all of its users’ friends.

News about Cambridge Analytica’s access to the information, which Facebook users had never consented to, set off a chorus of criticism about Facebook’s privacy safeguards. Some users have responded by saying they would delete their accounts, a potential business catastrophe for Facebook, while government regulators and lawmakers promised to investigate and possibly toughen privacy laws.

Until now, Facebook has tried to weather the PR storm without putting its top executives in the crossfire, generating questions about their leadership and whether the social network was really taking responsibility. Instead, Facebook’s PR team and lower ranking leaders have led the company’s defense by drawing technical distinctions between what happened and more common breaches by hackers, and by pointing out that Facebook curtailed the amount of user data it shared with app makers in 2014.

In his post on Friday, Zuckerberg tried to get out in front of the growing problem by calling the situation a “breach of trust” between the researcher, Aleksandr Kogan; Cambridge Analytica, which has since suspended its CEO; and Facebook. But he also acknowledged that it was “a breach of trust between Facebook and the people who share their data with us and expect us to protect it” while adding, “we need to fix that.”

Zuckerberg’s plan is to investigate all apps that had access to large amounts of information before Facebook changed its data sharing policies in 2014 and to conduct an audit of any app that shows suspicious activity. “We will ban any developer from our platform that does not agree to a thorough audit,” he promised, along with banning those that Facebook finds misused personally identifiable information and notifying users who were impacted.

Additionally, Zuckerberg said Facebook would further restrict the data it shares with developers. That includes cutting off developer access to data for users who have not used their apps in three months and limiting the amount of data shared with apps when users sign in to only names, profile photos, and email addresses.

Facebook users can also expect to see a new tool at the top of their News Feeds that show the apps they’ve used and “an easy way” to block those apps from accessing personal data. Facebook already gives users the ability to control some of their data sharing in their privacy settings, but many users don’t bother to adjust the settings or don’t realize they can.

Although Zuckerberg talked a lot about protecting user information, he did not mention why Facebook overlooked the potential problems inherent in giving developers such broad access to user data in the first place. Instead, he said the policy was merely intended made to make Facebook “more social.”

“We will learn from this experience to secure our platform further and make our community safer for everyone going forward, Zuckerberg said.

Whether that’s enough for users and regulators is an open question.

https://www.facebook.com/zuck/posts/10104712037900071

 

About the Author
By Verne KopytoffSenior Editor, Tech
LinkedIn iconTwitter icon

Verne Kopytoff is a senior editor at Fortune overseeing trends in the tech industry. 

See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

Latest in Tech

var
AIWorld Cup
The World Cup’s VAR fights are a preview of every company’s AI rollout problem
By Pooya Tabesh and The ConversationJuly 31, 2026
3 hours ago
After a nearly 1,000% surge, the AI debt orgy can’t last forever, while hidden borrowing has exploded to $1.65 trillion
Big TechDebt
After a nearly 1,000% surge, the AI debt orgy can’t last forever, while hidden borrowing has exploded to $1.65 trillion
By Jason MaJuly 31, 2026
3 hours ago
bernie
AIWhite House
16 Nobel laureates just warned AI could displace workers. Bernie thinks a sovereign wealth fund may be the answer
By Patrick J. Schena and The ConversationJuly 31, 2026
4 hours ago
Fortune 500 Power Moves: Which executives gained and lost power, July 18–31, 2026
C-SuiteFortune 500 Power Moves
Fortune 500 Power Moves: Which executives gained and lost power, July 18–31, 2026
By Fortune EditorsJuly 31, 2026
4 hours ago
Jensen Huang speaks into a microphone
SuccessCareers
Jensen Huang says this is the greatest time in history to start a business—and his advice is to stop overthinking it: ‘How hard can it be?’
By Preston ForeJuly 31, 2026
4 hours ago
An Apple flagship store
InvestingCFO Daily
Apple shows that AI winners don’t have to build the biggest models
By Sheryl EstradaJuly 31, 2026
6 hours ago

Most Popular

The rise of 'conspicuous waiting': The 19th-century economic theory that explains why Gen Z posts their place in line
Retail
The rise of 'conspicuous waiting': The 19th-century economic theory that explains why Gen Z posts their place in line
By Tatiana SatauaJuly 31, 2026
13 hours ago
He worked 100-hour weeks to save a nearly bankrupt boat company. At 83, he’s just turned down $400 million for it—and gave it all to charity instead
Success
He worked 100-hour weeks to save a nearly bankrupt boat company. At 83, he’s just turned down $400 million for it—and gave it all to charity instead
By Preston ForeJuly 29, 2026
2 days ago
Tim Cook signed off on his final Apple earnings call with a warning about a ‘100-year flood’ in memory chip pricing
Big Tech
Tim Cook signed off on his final Apple earnings call with a warning about a ‘100-year flood’ in memory chip pricing
By Alexei OreskovicJuly 30, 2026
19 hours ago
Costco's $14 million email settlement: Who qualifies for an up-to $500 payment and how to claim before the Aug. 24 deadline
Retail
Costco's $14 million email settlement: Who qualifies for an up-to $500 payment and how to claim before the Aug. 24 deadline
By Sydney LakeJuly 29, 2026
2 days ago
Millennials say they’ll refuse to care for aging boomer parents—but they’ll be forced to as their inheritance shrinks to 40 cents on the dollar
Personal Finance
Millennials say they’ll refuse to care for aging boomer parents—but they’ll be forced to as their inheritance shrinks to 40 cents on the dollar
By Nick LichtenbergJuly 31, 2026
13 hours ago
The millennial generation is split in 2: an older crowd with boomer-style comfort, a younger set going 'back to the early 1900s'
Real Estate
The millennial generation is split in 2: an older crowd with boomer-style comfort, a younger set going 'back to the early 1900s'
By Nick LichtenbergJuly 25, 2026
6 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.