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Google Again Pledges Undying Support to Business Cloud Customers

Barb Darrow
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Barb Darrow
Barb Darrow
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March 8, 2017, 5:56 PM ET
Google senior vice president Diane Greene at Google Cloud Next 2017.
Google senior vice president Diane Greene at Google Cloud Next 2017.Courtesy of: Matt Reamer

Google executives once again took to the stage Wednesday to say the Internet search and advertising company is 100% committed to providing cloud computing services to business customers.

At the company’s Google Cloud Next tech conference in San Francisco, the company’s brain trust said it will be a key provider of computing, storage, and networking services for Fortune 500 companies.

Google “has both the money, the means, and the commitment to pull off a new platform for computation globally for everyone who needs it,” Alphabet chairman Eric Schmidt told several thousand keynote attendees on Wednesday morning.

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But to do so, the Alphabet’s Google (GOOG) has to calm remaining fears that it will roll out—and then kill—services, something it has done in the past with products such as Google Reader, Google Search Appliance, and most recently Google Site Search, a version of the company’s search tool that companies can use internally.

Asked about this notion of ephemeral products at a press event later on Wednesday, Google executive vice president Diane Greene said she wanted to “smash that perception that we deprecate things.” “Deprecate” is a tech term meaning discontinue.

While Greene acknowledged that the company did cut the search appliance, it did so with full notice and support for a year. But as for cloud going forward? “We can’t take things away,” she said. “We’re here to be a full-on enterprise company.”

in the wake of a form letter-style email notification letting us know that Site Search is going away :(

— Sharif Nijim (@snijim) March 8, 2017

As part of this event, which drew an estimated 10,000 Google developers, customers, would-be customers and company employees to San Francisco’s Moscone Center, Google announced also announced that SAP (SAP), arguably the leading provider of financial, manufacturing, and travel services software used by big companies, will offer its HANA database on the Google Cloud Platform. HANA is already available on Amazon (AMZN) Web Services and Microsoft (MSFT) Azure, Google’s two primary competitors in cloud computing.

Not to put too fine a point on it, but nothing screams “enterprise” like SAP software, so it was an important endorsement for Google’s cloud efforts.

Google ‘Gets’ Big Business

Schmidt issued the most powerful sales pitch at companies that might be outgrowing their own data centers:

“We put $30 billion into this platform. I know because I approved it. Why try to replicate that?” he told attendees. The $30 billion refers to all of Google’s capital expenditure on infrastructure over the last three years. It’s safe to say that very few big companies can match that.

At the event, Google also announced its acquisition of Kaggle, a company that has cultivated a large community of data scientists and machine learning specialists. Terms were not disclosed.

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Barb Darrow
By Barb Darrow
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