• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it

2

Anne Hathaway says she was spammed with ChatGPT-written thank you notes after hiring for a recent role: ‘Nobody on that list gets that job’

3

Nvidia CEO Jensen Huang says electricians and plumbers will be needed by the hundreds of thousands in the new working world

1

Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it

2

Anne Hathaway says she was spammed with ChatGPT-written thank you notes after hiring for a recent role: ‘Nobody on that list gets that job’

3

Nvidia CEO Jensen Huang says electricians and plumbers will be needed by the hundreds of thousands in the new working world
CommentaryLeadership

How Unconscious Bias Is Holding Your Company Back

By
Dennis Yang
Dennis Yang
Down Arrow Button Icon
By
Dennis Yang
Dennis Yang
Down Arrow Button Icon
January 14, 2017, 12:00 PM ET
Business people having meeting in modern office
Architects having meeting in creative officePhotograph by Compassionate Eye Foundation/Hero Images—Getty Images
Add Fortune on Google for similar content.

The Leadership Insiders network is an online community where the most thoughtful and influential people in business contribute answers to timely questions about careers and leadership. Today’s answer to the question, “How can you play a role in advancing workplace equality?” is written by Dennis Yang, CEO of Udemy.

There’s been plenty of talk about workplace diversity in recent years, but less evidence of progress, particularly when you examine leadership ranks. This is no easy nut to crack, considering it requires changing the mindsets of large groups of people, some of whom may not realize anything’s wrong with the status quo.

With that in mind, I’m incredibly proud of the diverse set of backgrounds and experiences represented throughout our organization, though we still have work to do. Our healthy blend of people and ideas occurred organically—no one mandated that we needed X number of female VPs. We simply extended offers to the best people we met for those roles. Today, our leadership cohort (director-level and above) is 42% women, a strong showing, particularly in the tech world.

As we grow, we must exercise constant vigilance to stay on the right track. It’s not just a feel-good move either. Research has shown companies perform better when they are more diverse.

Before you can begin improving gender equality at work, however, you need to become aware of and confront the unconscious bias at your company. It’s real, and it exists in all of us.

We recently broke into groups to watch a video produced by Facebook that explains unconscious bias and how to overcome it. Unconscious bias leads us to form assumptions about people and groups based on deeply held attitudes we don’t even know we possess. For example, one well-known study showed that musicians auditioning for an orchestra were evaluated more fairly when they performed behind a curtain and judges didn’t know their gender.

Afterward, we had honest and sometimes uncomfortable discussions where employees talked about being on the receiving end of unconscious bias and others admitted they’d not always been as open-minded as they’d thought.

Helping people understand unconscious bias and then creating a safe space to speak freely about it are the first steps in rooting it out of your organization. Then, take a long, hard look at how you hire, manage, and interact with your employees:

Fair hiring

You can’t reverse-engineer workplace fairness or achieve equality by simply announcing it’s now a priority. You need to use the interview process to dig into each candidate’s mindset and attitudes, not just job skills and past experience.

This requires preparation for your interviewers. They’ll need help asking good questions and listening for signs of biased thinking, such as a candidate saying, “The older engineers at my last job worked too slowly,” or “We couldn’t complete projects because my director was always out for things like her kid’s baseball game.”

They’ll need to watch out for their own potential biases too. At Udemy, we follow a detailed framework for sizing up job candidates that pushes people to cite specifics instead of “going with your gut.” An online feedback form walks interviewers through detailed questions, and each person’s comments are shared with the entire interviewing team.

 

Companies can also replicate the orchestra example, and remove names and education information on resumes, which could unfairly eliminate people of different ethnicities or who went to less prestigious schools. If those kinds of candidates can’t get in the door for an interview, you’ll never make strides around diversity.

Inclusive culture

Diversity isn’t enough if you’re filling a quota and moving on. Employees should feel valued every single day and know they have an equal shot at available opportunities. Whether it’s being involved in a high-profile project, moving into management, or even getting permission to work from home, there needs to be fairness and consistency in how such decisions get made.

Engrained behaviors and attitudes can prove difficult. Maybe your company’s culture has conditioned people to reward a work style that doesn’t come naturally to people in underrepresented groups. Or perhaps an assertive communicator is unfairly labeled as “pushy” by one manager but “confident” by another. People aren’t necessarily aware they’ve formed these judgments, but it doesn’t make them any less damaging. That’s why it’s so important to encourage employees to notice these incidents, point them out in the moment, and talk about better ways of working together.

Improving gender equality in your company is not a comfortable process, but it’s essential if you want to thrive.

About the Author
By Dennis Yang
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Commentary

Patricia Camden is EY Studio+ Customer Experience and Loyalty Leader
CommentaryConsulting
EY: we found your biggest AI blind spot. It’s called the ‘tempo gap’
By Patricia Camden and John DuboisJune 20, 2026
12 hours ago
p
CommentaryInternet
GoDaddy Corporate Domains chief: The next Internet land rush is happening right now
By Phil LodicoJune 20, 2026
12 hours ago
g
CommentaryVenture Capital
I watched enterprises buy AI that solved the wrong problem. So I left Dell and built a startup to fix it
By Ganesh PadmanabhanJune 19, 2026
1 day ago
Samantha Gloede
CommentaryLeadership
Boards must avoid sleepwalking into the AI era. KPMG’s Global AI risk chief has a survival guide
By Samantha GloedeJune 19, 2026
2 days ago
Piyush Patel
Commentaryshopping
Black Friday already sorted the winners from the losers. Your industry is next
By Piyush PatelJune 19, 2026
2 days ago
audrey
CommentaryInsurance
Aflac general counsel: Georgia lawmakers took a crucial step forward on sickle cell disease – but there’s more work to be done
By Audrey Boone TillmanJune 19, 2026
2 days ago

Most Popular

Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it
Environment
Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it
By Sydney LakeJune 19, 2026
2 days ago
Anne Hathaway says she was spammed with ChatGPT-written thank you notes after hiring for a recent role: ‘Nobody on that list gets that job’
Success
Anne Hathaway says she was spammed with ChatGPT-written thank you notes after hiring for a recent role: ‘Nobody on that list gets that job’
By Orianna Rosa RoyleJune 18, 2026
3 days ago
Nvidia CEO Jensen Huang says electricians and plumbers will be needed by the hundreds of thousands in the new working world
Success
Nvidia CEO Jensen Huang says electricians and plumbers will be needed by the hundreds of thousands in the new working world
By Preston ForeJune 20, 2026
12 hours ago
The Great Recession’s missing children are finally bringing college’s financial crisis into sight. Welcome to the ‘enrollment volatility’ era
Economy
The Great Recession’s missing children are finally bringing college’s financial crisis into sight. Welcome to the ‘enrollment volatility’ era
By Tristan BoveJune 20, 2026
15 hours ago
'I literally was crying last night because I’m nervous about what I’m going to find out': a record 51% of Americans aren't 'cost secure' on health
Health
'I literally was crying last night because I’m nervous about what I’m going to find out': a record 51% of Americans aren't 'cost secure' on health
By Ali Swenson, Amelia Thomson-Deveaux and The Associated PressJune 20, 2026
7 hours ago
Microsoft boss Steve Ballmer publicly dismissed Chrome as a 'rounding error'—but Google’s CEO says he used the jab as fuel to win the browser-wars
Success
Microsoft boss Steve Ballmer publicly dismissed Chrome as a 'rounding error'—but Google’s CEO says he used the jab as fuel to win the browser-wars
By Preston ForeJune 17, 2026
3 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.