• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Jensen Huang says ‘a lot’ of six-figure jobs in plumbing and construction will soon be unlocked because someone needs to build new AI centers

2

The labor market could become so backward that the economy will have to shed jobs to keep unemployment steady

3

Bars, bowling alleys and movie theaters cost too much to run and visit. Americans have run out of places to hang out and we're paying with our health

1

Jensen Huang says ‘a lot’ of six-figure jobs in plumbing and construction will soon be unlocked because someone needs to build new AI centers

2

The labor market could become so backward that the economy will have to shed jobs to keep unemployment steady

3

Bars, bowling alleys and movie theaters cost too much to run and visit. Americans have run out of places to hang out and we're paying with our health
CommentaryLeadership

How Unconscious Bias Is Holding Your Company Back

By
Dennis Yang
Dennis Yang
Down Arrow Button Icon
By
Dennis Yang
Dennis Yang
Down Arrow Button Icon
January 14, 2017, 12:00 PM ET
Business people having meeting in modern office
Architects having meeting in creative officePhotograph by Compassionate Eye Foundation/Hero Images—Getty Images
Add Fortune on Google for similar content.

The Leadership Insiders network is an online community where the most thoughtful and influential people in business contribute answers to timely questions about careers and leadership. Today’s answer to the question, “How can you play a role in advancing workplace equality?” is written by Dennis Yang, CEO of Udemy.

There’s been plenty of talk about workplace diversity in recent years, but less evidence of progress, particularly when you examine leadership ranks. This is no easy nut to crack, considering it requires changing the mindsets of large groups of people, some of whom may not realize anything’s wrong with the status quo.

With that in mind, I’m incredibly proud of the diverse set of backgrounds and experiences represented throughout our organization, though we still have work to do. Our healthy blend of people and ideas occurred organically—no one mandated that we needed X number of female VPs. We simply extended offers to the best people we met for those roles. Today, our leadership cohort (director-level and above) is 42% women, a strong showing, particularly in the tech world.

As we grow, we must exercise constant vigilance to stay on the right track. It’s not just a feel-good move either. Research has shown companies perform better when they are more diverse.

Before you can begin improving gender equality at work, however, you need to become aware of and confront the unconscious bias at your company. It’s real, and it exists in all of us.

We recently broke into groups to watch a video produced by Facebook that explains unconscious bias and how to overcome it. Unconscious bias leads us to form assumptions about people and groups based on deeply held attitudes we don’t even know we possess. For example, one well-known study showed that musicians auditioning for an orchestra were evaluated more fairly when they performed behind a curtain and judges didn’t know their gender.

Afterward, we had honest and sometimes uncomfortable discussions where employees talked about being on the receiving end of unconscious bias and others admitted they’d not always been as open-minded as they’d thought.

Helping people understand unconscious bias and then creating a safe space to speak freely about it are the first steps in rooting it out of your organization. Then, take a long, hard look at how you hire, manage, and interact with your employees:

Fair hiring

You can’t reverse-engineer workplace fairness or achieve equality by simply announcing it’s now a priority. You need to use the interview process to dig into each candidate’s mindset and attitudes, not just job skills and past experience.

This requires preparation for your interviewers. They’ll need help asking good questions and listening for signs of biased thinking, such as a candidate saying, “The older engineers at my last job worked too slowly,” or “We couldn’t complete projects because my director was always out for things like her kid’s baseball game.”

They’ll need to watch out for their own potential biases too. At Udemy, we follow a detailed framework for sizing up job candidates that pushes people to cite specifics instead of “going with your gut.” An online feedback form walks interviewers through detailed questions, and each person’s comments are shared with the entire interviewing team.

 

Companies can also replicate the orchestra example, and remove names and education information on resumes, which could unfairly eliminate people of different ethnicities or who went to less prestigious schools. If those kinds of candidates can’t get in the door for an interview, you’ll never make strides around diversity.

Inclusive culture

Diversity isn’t enough if you’re filling a quota and moving on. Employees should feel valued every single day and know they have an equal shot at available opportunities. Whether it’s being involved in a high-profile project, moving into management, or even getting permission to work from home, there needs to be fairness and consistency in how such decisions get made.

Engrained behaviors and attitudes can prove difficult. Maybe your company’s culture has conditioned people to reward a work style that doesn’t come naturally to people in underrepresented groups. Or perhaps an assertive communicator is unfairly labeled as “pushy” by one manager but “confident” by another. People aren’t necessarily aware they’ve formed these judgments, but it doesn’t make them any less damaging. That’s why it’s so important to encourage employees to notice these incidents, point them out in the moment, and talk about better ways of working together.

Improving gender equality in your company is not a comfortable process, but it’s essential if you want to thrive.

About the Author
By Dennis Yang
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

Latest in Commentary

t
CommentaryTariffs
Trump just invoked a 1930 tariff law no president has ever used — against Canada
By Caleb PetittAugust 2, 2026
4 hours ago
SpaceAI could be Southeast Asia’s edge against El Niño—if governments actually use it
AsiaSatellites
SpaceAI could be Southeast Asia’s edge against El Niño—if governments actually use it
By Karryl Kim Sagun Trajano and Iuna TsyrulnevaAugust 2, 2026
12 hours ago
250
Commentary250 Years of Innovation
America bet everything on trust 250 years ago. That bet is being tested again
By Keith KrachAugust 1, 2026
1 day ago
Asia’s aging population doesn’t have to be a fiscal burden. With smart planning, it can be a growth opportunity
Commentaryaging
Asia’s aging population doesn’t have to be a fiscal burden. With smart planning, it can be a growth opportunity
By Runchana Pongsaparn and Koon Hui TeeJuly 31, 2026
2 days ago
saunders
Commentarydisruption
Bausch & Lomb CEO: the AI hysteria is nothing new
By Brent SaundersJuly 31, 2026
2 days ago
zelter
CommentaryInfrastructure
Apollo President: America’s industrial comeback requires  a new financial playbook and a fatter checkbook
By Jim ZelterJuly 31, 2026
2 days ago

Most Popular

Jensen Huang says ‘a lot’ of six-figure jobs in plumbing and construction will soon be unlocked because someone needs to build new AI centers
Success
Jensen Huang says ‘a lot’ of six-figure jobs in plumbing and construction will soon be unlocked because someone needs to build new AI centers
By Preston ForeAugust 1, 2026
1 day ago
The labor market could become so backward that the economy will have to shed jobs to keep unemployment steady
Economy
The labor market could become so backward that the economy will have to shed jobs to keep unemployment steady
By Jason MaAugust 1, 2026
18 hours ago
Bars, bowling alleys and movie theaters cost too much to run and visit. Americans have run out of places to hang out and we're paying with our health
North America
Bars, bowling alleys and movie theaters cost too much to run and visit. Americans have run out of places to hang out and we're paying with our health
By Catherina GioinoAugust 2, 2026
8 hours ago
Millennials say they’ll refuse to care for aging boomer parents—but they’ll be forced to as their inheritance shrinks to 40 cents on the dollar
Personal Finance
Millennials say they’ll refuse to care for aging boomer parents—but they’ll be forced to as their inheritance shrinks to 40 cents on the dollar
By Nick LichtenbergJuly 31, 2026
2 days ago
Most billionaires are stuck in 'slow philanthropy.' MacKenzie Scott gave away $26 billion and won't stop until 'the safe is empty'
Success
Most billionaires are stuck in 'slow philanthropy.' MacKenzie Scott gave away $26 billion and won't stop until 'the safe is empty'
By Sydney LakeAugust 2, 2026
8 hours ago
Jensen Huang says this is the greatest time in history to start a business—and his advice is to stop overthinking it: 'How hard can it be?’
Success
Jensen Huang says this is the greatest time in history to start a business—and his advice is to stop overthinking it: 'How hard can it be?’
By Preston ForeJuly 31, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.