EU Finds That VW Broke Consumer Laws in 20 Countries, Report Says

U.S. Government Orders Volkswagen To Recall 500,000 Vehicles Over Emissions Software
CHICAGO, IL - SEPTEMBER 18: Volkswagen Beetles are offered for sale at a dealership on September 18, 2015 in Chicago, Illinois. The Environmental Protection Agency (EPA) has accused Volkswagen of installing software on nearly 500,000 diesel cars in the U.S. to evade federal emission regulations. The cars in question are 2009-14 Jetta, Beetle, and Golf, the 2014-15 Passat and the 2009-15 Audi A3. (Photo by Scott Olson/Getty Images)
Scott Olson/ Getty Images/ File

The European Commission has found that Volkswagen broke consumer laws in 20 European Union countries by cheating on emissions tests, German daily Die Welt reported, citing Commission sources.

Among them are the Consumer Sales and Guarantees Directive — which prohibits companies from touting exaggerated environmental claims in their sales pitches — and the Unfair Commercial Practises Directive, both of which apply across the EU, the paper said.

The European Commission said Industry Commissioner Elzbieta Bienkowska has repeatedly invited Volkswagen to consider compensating consumers voluntarily, without an encouraging response, and that it was for national courts to determine whether consumers were legally entitled to compensation.

To ensure consumers are treated fairly, a Commission spokeswoman said, Consumer Commissioner Vera Jourova had written to consumer associations across the EU to collect information.

“She will meet relevant representatives in Brussels this week,” the spokeswoman wrote in an emailed response.

See also: Volkswagen Rejects Auto Union Plea and Files Appeal on Labor Board Ruling

Volkswagen declined to comment.

Jourova has been working with consumer groups to pressure Volkswagen to compensate clients in Europe as it has in the United States over the diesel emissions scandal.

Volkswagen has pledged billions of euros to compensate owners of VW diesel-powered cars, but has so far rejected calls for similar payments for the 8.5 million affected vehicles in Europe, where different legal rules weaken the chances of winning a pay out.

Jourova told Die Welt that she was still analyzing feedback from the member states.

See also: Australia Is the Latest Country to Sue Volkswagen

For more on Volkswagen’s emissions scandal, watch Fortune’s video:

“But it already appears that Volkswagen clearly breached European consumer laws in most member states. That is why I think it is necessary that we get involved to coordinate on a European level,” the paper quoted her as saying in a summary of an article to be published on Monday.

Die Welt cited sources as saying that Jourova would meet with representatives of the consumer protection groups in the coming days to discuss a strategy for claiming compensation from Volkswagen.

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