• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Current price of oil as of June 15, 2026

2

Current price of silver as of Monday, June 15, 2026

3

Meet Gwynne Shotwell, the engineer-turned-COO who runs SpaceX in platform heels and is now worth over $2 billion

1

Current price of oil as of June 15, 2026

2

Current price of silver as of Monday, June 15, 2026

3

Meet Gwynne Shotwell, the engineer-turned-COO who runs SpaceX in platform heels and is now worth over $2 billion
Most Powerful Women

Zillow Group CEO: A 24/7 Work Culture Won’t Inspire Great Work

By
Spencer Rascoff
Spencer Rascoff
Down Arrow Button Icon
By
Spencer Rascoff
Spencer Rascoff
Down Arrow Button Icon
June 21, 2016, 12:47 PM ET
475158073
Silhouette of businessman in lotus position surrounded by work, love and finance worriesPhotograph by Agent Illustrateur—Getty Images/Ikon Images
Add Fortune on Google for similar content.

A few weeks ago, I binge watched the show “Manhattan” about the Manhattan Project, a secret project to create the first atomic bomb during World War II in a closed-to-the-outside-world compound in Los Alamos, New Mexico. Top scientists from across the United States brought their families and lived in the compound for years, allowing them total and uninterrupted focus on their mission.

Part of me is a little jealous of those scientists – not because of the scientific breakthroughs (and destructive weapons) they created, but because of the opportunity they had to work and communicate with one another at all hours. Total immersion enabled greatness. Sometimes – especially late at night – when I have an idea I’m dying to share, I kind of wish Zillow Group had the kind of culture that permitted unfettered access, just like those scientists did in the 1940s. I have to hold back the momentary urge to call a colleague at midnight, because, while I have worked at places where that was acceptable, I don’t anymore. Once that urge passes, I’m grateful that a midnight brainstorm isn’t acceptable.

That’s because I used to work in a culture like that. In fact, I helped create it.

https://www.youtube.com/watch?v=W2eUrvj1Lok

I was 24 when I, along with a group of friends, started Hotwire. It was one of the most exciting times of my life. Hotwire had all the trappings of a 90s Bay Area startup, an almost-dorm room vibe complete with pyramids of beer cans in meeting rooms. Fueling our efforts was a motivating mission: to become one of the biggest travel websites around, when this was a new concept. With that came long hours and nightly group dinners – something pretty common for start-ups, then and now.

I didn’t mind the hours and neither did my then-girlfriend (now wife), who had just finished her master’s degree and was working in public health at Stanford University. We both understood the necessity of Manhattan Project-like focus at this stage in our careers. Dedication paid off – we sold Hotwire to Expedia in 2003 for around $650 million, but more importantly we created an innovative product and an enduring brand.

Following Hotwire, I joined the small team of Expedia veterans who were about to start Zillow. This time, things were different. Somewhere along the way, we’d all become real adults with commitments outside of work. My wife was pregnant when we started Zillow in 2006, and pretty much everyone else on the team was married with young kids. We knew 12-hour work days couldn’t be part of our culture and realized they didn’t have to be, because in place of frantic energy and flexible schedules, we had a new advantage: experience. This time around, we knew the kind of culture we wanted to build long-term, and our previous endeavors had given us the insight to know the creation of that culture would start from our very first employees.

This experience came to mind when I interviewed Dick Costolo for my podcast, Office Hours. The founder of Feedburner and former CEO of Twitter is currently starting his third company, a fitness software company, and we talked about how different the experience is to start your second or third company, versus your first. To sum up our conversation, culture is a tough thing to change, and it’s much easier to get your values to stick when they’re part of the foundation.

At his new venture, Dick is incredibly excited about the opportunity to establish a culture from the beginning, describing it as the most refreshing thing in the world. Dick believes there is no such thing as overinvesting in corporate culture – “not skateboards,” he says, “but values.”

I agree. While standing desks and organic snacks are appreciated by Zillow Group employees, these perks aren’t what inspire and motivate them to do their best work. It’s our mission of creating the largest, most trusted and vibrant home-related marketplace in the world, our core values of moving fast, thinking big and collaborating, and our recognition that each of us is a whole person and lives for more than just our jobs. We’ve invested in these cultural elements since the beginning, and they’ve paid off.

Click below to hear our talk.

Spencer Rascoff is CEO of Zillow Group.

About the Author
By Spencer Rascoff
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

Best Workplaces in Chicago
Best Large Workplaces in Chicago
By FortuneJune 16, 2026
16 minutes ago
cj
CommentaryIBM
IBM’s $17 million DOJ settlement makes the case for civility
By Carolynn JohnsonJune 16, 2026
16 minutes ago
In a year of constant change, employee listening keeps Synchrony and AbbVie No. 1 on Fortune’s Best Workplaces lists
Workplace CultureBest Workplaces
In a year of constant change, employee listening keeps Synchrony and AbbVie No. 1 on Fortune’s Best Workplaces lists
By Roula AmireJune 16, 2026
16 minutes ago
Best Workplaces in Chicago
Best Small and Medium Workplaces in Chicago
By FortuneJune 16, 2026
16 minutes ago
U.S. President Donald Trump speaks with reporters while aboard Air Force One en route to Chippewa Falls, Wisconsin on June 5, 2026.
Economynational debt
Tariffs are only generating 25% of the revenue needed to pay interest on national debt—despite pitch that it would be a silver bullet
By Eleanor PringleJune 16, 2026
28 minutes ago
U.S. cybersecurity leaders to White House: Lift the ban on Anthropic’s Mythos and Fable AI models
NewslettersFortune Tech
U.S. cybersecurity leaders to White House: Lift the ban on Anthropic’s Mythos and Fable AI models
By Andrew NuscaJune 16, 2026
44 minutes ago

Most Popular

Current price of oil as of June 15, 2026
Personal Finance
Current price of oil as of June 15, 2026
By Joseph HostetlerJune 15, 2026
22 hours ago
Current price of silver as of Monday, June 15, 2026
Personal Finance
Current price of silver as of Monday, June 15, 2026
By Joseph HostetlerJune 15, 2026
22 hours ago
Meet Gwynne Shotwell, the engineer-turned-COO who runs SpaceX in platform heels and is now worth over $2 billion
Startups & Venture
Meet Gwynne Shotwell, the engineer-turned-COO who runs SpaceX in platform heels and is now worth over $2 billion
By Eva RoytburgJune 15, 2026
1 day ago
Boomers actually do hold most of the wealth and power. So why do they call it 'whiny' to point that out?
Economy
Boomers actually do hold most of the wealth and power. So why do they call it 'whiny' to point that out?
By Nick LichtenbergJune 14, 2026
2 days ago
Hundreds of Stanford students walked out of their grad ceremony to protest Google CEO’s commencement speech. It wasn’t all about AI
Big Tech
Hundreds of Stanford students walked out of their grad ceremony to protest Google CEO’s commencement speech. It wasn’t all about AI
By Tristan BoveJune 15, 2026
19 hours ago
Trump gets the peace deal he wants and rages against Israel’s Netanyahu: ‘He has no f—ing judgement. I let him know that'
Economy
Trump gets the peace deal he wants and rages against Israel’s Netanyahu: ‘He has no f—ing judgement. I let him know that'
By Jim EdwardsJune 15, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.