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How Comcast Is Creating 600 Jobs in Colorado

By
Benjamin Snyder
Benjamin Snyder
Managing Editor
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By
Benjamin Snyder
Benjamin Snyder
Managing Editor
Down Arrow Button Icon
May 20, 2016, 2:38 PM ET
Photograph by Bloomberg via Getty Images
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Internet provider Comcast (ETB) is opening a support center in Colorado and is creating 600 jobs in the process.

In a press release, the company announced its plan to open a customer support center in Fort Collins, Co. To make it work, Comcast is going on a hiring blitz over the next year to fill the 600 positions that will “provide technical product and service support to Comcast residential customers,” according to the release.

The customer support center will be 80,000 square feet and is scheduled to open within a year.

The announcement comes just a few days after Comcast CEO Brian Roberts stated that he sees lots of competition in the industry. Meanwhile, in April, the company announced it was doing away with an unpopular Internet data cap in a boon to its nearly 24 million customers.

“The new Fort Collins customer support center is integral to Comcast’s multi-year strategy to reinvent the customer experience and create a culture of exceeding customers’ expectations,” said Rich Jennings, a Comcast senior vice president in the region. “We’re excited to hire 600 employees and give them the training and tools they need to be successful in ensuring every customer’s experience is excellent.”

About the Author
By Benjamin SnyderManaging Editor
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Benjamin Snyder is Fortune's managing editor, leading operations for the newsroom.

Prior to rejoining Fortune, he was a managing editor at Business Insider and has worked as an editor for Bloomberg, LinkedIn and CNBC, covering leadership stories, sports business, careers and business news. He started his career as a breaking news reporter at Fortune in 2014.

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