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AT&T Smartphone Users Get Second Chance to Add Insurance

March 3, 2016, 6:53 PM UTC
Detail of a smart phone with a cracked screen
Photograph by Getty Images

AT&T is giving you a second chance to insure your smartphone or tablet if you initially opted to forgo the extra cost on your wireless bill.

As noted by the Consumerist, 2016’s open enrollment for AT&T’s (T) wireless insurance plans runs from March 1 to April 30. During that time, AT&T customers with a smartphone or tablet can add coverage.

Normally, subscribers have 30 days after buying a new device to add insurance. After the window closes, they can no longer insure their devices.

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Monthly insurance plans cover accidental damage, theft, and loss of a device. Instead of having to pay the full price for a replacement, customers pay a deductible ranging from $50 to $199, and receive a new smartphone typically within 24 hours. Most newer devices, such as Apple’s (AAPL) iPhone, iPad, and Samsung’s (SSNLF) Galaxy lineup carry the highest deductible.

AT&T’s insurance plans start at $7.99 per month to cover a single device.

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The mid-range $10.99 mobile protection pack plan covers a single device, but also offers 50GB of storage and the ability to track down a lost or stolen phone through AT&T’s protect plus app.

For friends and family members who use AT&T, the company offers a $29.99 multi-device protection plan. The plan covers three devices, regardless of whether the participants’ devices are on the same AT&T account. Deductibles for the plan’s subscribers decline over time if they file no insurance claims.

Additionally, AT&T touts ProTech support as another benefit of the multi-device protection plan and the mobile protection pack. Using the company’s tech support, customers can get help from live technicians, which customers without the plan cannot do.

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AT&T also offers insurance plans for businesses that start at $10.99 per device. Business customers receive all of the benefits outlined above along with the ability to remotely manage devices and file claims through a dedicated website.

To sign up for insurance, subscribers must use AT&T’s mobile app or sign into their AT&T accounts through AT&T’s website. Next, they should view the details for their respective phone numbers and “Device & Features.” Last, they can select device protection and the appropriate plan they’d like to add.