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Up to 320,000 Time Warner Customers’ Data May Have Been Stolen

January 7, 2016, 2:00 PM UTC
A Time Warner Cable service technician works on cable service from a van parked on the Upper West side of the Manhattan borough of New York City
A Time Warner Cable service technician works on cable service from a van parked on the Upper West side of the Manhattan borough of New York City, May 26, 2015. Charter Communications Inc, controlled by cable industry pioneer John Malone, offered to buy Time Warner Cable Inc for $56 billion, seeking to combine the No. 3 and No. 2 U.S. cable operators to compete against market leader Comcast Corp. REUTERS/Mike Segar - RTX1EMR2
Photograph by Mike Segar — Reuters

Time Warner Cable Inc said Wednesday up to 320,000 customers may have had their email passwords stolen.

The company said email and password details were likely gathered either through malware downloaded during phishing attacks or indirectly through data breaches of other companies that stored Time Warner Cable’s customer information, including email addresses.

The company said it has not yet determined how the information was obtained, but there were no indications that Time Warner Cable’s systems were breached.

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Time Warner Cable (TWC) spokesman said it was recently notified by the Federal Bureau of Investigation that some customers’ email addresses, including account passwords, “may have been compromised.”

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The company said it is sending emails and direct mail correspondence to encourage customers to update their email passwords as a precaution.