• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
FeaturesWorld's Most Admired Companies

With plans to increase international flights, Southwest Airlines is flying high

By
Laura Lorenzetti
Laura Lorenzetti
Down Arrow Button Icon
By
Laura Lorenzetti
Laura Lorenzetti
Down Arrow Button Icon
October 9, 2014, 7:10 AM ET
New Look
Southwest Airlines Unveils New Look with Heart.Photo By: Southwest Airlines

Company Snapshot

Name: Southwest Airlines
Headquarters: Dallas
Employees: 45,000
The Business: The carrier flies 680 aircraft to 96 destinations in North America

More than 100 million people catch a Southwest flight annually. That makes it the nation’s largest carrier of domestic passengers, beating out rivals like American Airlines, United, and Delta. Known for its customer-friendly ways—Southwest is one of the few remaining airlines that still provide one free checked bag and no change fees—the former regional player has transformed itself into a domestic powerhouse. As other airlines have struggled through bankruptcy filings in recent years, Southwest has kept its low fares and balance sheet intact. The airline has recorded four straight years of revenue gains, and annual sales are expected to be up again in 2014—to nearly $18.6 billion, an all-time high.

The 43-year-old airline isn’t stopping at the border. It expanded beyond the U.S. for the first time this year, though international flights currently account for only 1% of its network. Southwest now flies to the Caribbean and Mexico, routes it acquired from its $1.4 billion purchase of AirTran Airways in 2011, and is considering as many as 50 other international destinations, including potential flights to Canada and Central America. As it extends its global reach, Southwest is staying true to customers: Passengers on international flights are allowed two free checked bags.

NEW LOOK, SAME HEART
By the end of the year, Southwest will complete its integration of AirTran, its largest acquisition ever. Southwest got a makeover last month when it unveiled a new corporate rebranding and paint job for its fleet of Boeing aircraft. The airline revamped everything from its cocktail napkins to employee uniforms. The belly of each newly painted plane features a larger-than-life heart, giving credence to the airline’s motto, “New look, same heart.”

THE SOUTHWEST EFFECT
Cities that Southwest flies into have seen a dual result: Prices drop and passenger traffic booms. The U.S. Department of Transportation dubbed this the “Southwest effect.” The airline ushered in an unprecedented era of affordability, though that has started to moderate, says Stifel Nicolaus analyst Joseph DeNardi. Southwest’s costs have come closer to competitors’, especially after bankruptcy filings wiped out much of the debt of larger rivals. Yet even as Southwest’s cost advantage decreases, its legacy of inexpensive flights remains. “Airfares are still pretty low relative to broader pricing metrics in the economy,” says DeNardi.

FLYING GREEN
Southwest takes environmental awareness seriously and considers it part of its triple bottom-line approach: profits, people, planet. Beginning in 2016 the airline will use low-carbon, renewable jet fuel on select flights in partnership with Red Rocks Biofuels. Southwest was searching “for a viable biofuel that uses a sustainable feedstock with a high rate of success,” says Bill Tiffany, vice president of supply chain for Southwest. Red Rocks passed that standard, meeting both financial and sustainability objectives. Southwest plans to buy up to 3 million gallons of fuel in the first year, the equivalent of roughly 2.1 million flight miles at cruising speed.

This story is from the October 27, 2014 issue of Fortune.

About the Author
By Laura Lorenzetti
See full bioRight Arrow Button Icon

Latest in Features

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
Fortune Secondary Logo
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Features

SuccessThe Interview Playbook
Millennial manager used Tinder to job hunt and landed 3 interviews—she says getting a job on the dating app was easier than finding love
By Orianna Rosa RoyleFebruary 22, 2026
10 days ago
FeaturesBlue Ribbon Companies
Blue Ribbon Companies 2026: See which tech giant made more Fortune lists than any other in the past year
By Fortune EditorsJanuary 15, 2026
2 months ago
Bill Gates and Warren Buffett.
InvestingWarren Buffett
Warren Buffett’s blind spot: Did the digital economy leave him behind?
By Adam SeesselDecember 30, 2025
2 months ago
Photo of Sam Altman
AIOpenAI
Inside OpenAI’s fragile lead in the AI race, and the 8-week ‘code red’ to fend off a resurgent Google
By Jeremy Kahn, Alexei Oreskovic and Lee CliffordDecember 17, 2025
3 months ago
FeaturesThe Boring Company
Two firefighters suffered chemical burns in a Boring Co. tunnel. Then the Nevada Governor’s office got involved, and the penalties disappeared
By Jessica Mathews and Leo SchwartzNovember 12, 2025
4 months ago
CoreWeave executives pose in front of the Nasdaq building on the day of the company's IPO.
AIData centers
Data-center operator CoreWeave is a stock-market darling. Bears see its finances as emblematic of an AI infrastructure bubble
By Jeremy Kahn and Leo SchwartzNovember 8, 2025
4 months ago

Most Popular

placeholder alt text
Economy
Interest on the $38.8 trillion national debt has tripled since 2020, and it already costs taxpayers more than defense and Medicaid
By Nick LichtenbergMarch 2, 2026
2 days ago
placeholder alt text
Personal Finance
Current price of silver as of Tuesday, March 3, 2026
By Joseph HostetlerMarch 3, 2026
1 day ago
placeholder alt text
Real Estate
Meet a burned out 28-year-old who pays $168 a month in China's faux Venice to retire early from her Shanghai finance gig
By Albee Zhang and The Associated PressMarch 2, 2026
2 days ago
placeholder alt text
Middle East
Iran’s Islamic Revolutionary Guard controls a sprawling business empire that dominates the economy
By Jason MaMarch 2, 2026
2 days ago
placeholder alt text
Cybersecurity
Cities join Amazon in cutting ties with license-plate reader Flock following public outcry. ‘Your privacy is totally fine,’ says Ring CEO
By Catherina GioinoMarch 3, 2026
21 hours ago
placeholder alt text
Personal Finance
Current price of gold as of March 3, 2026
By Danny BakstMarch 3, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.