• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs

2

Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998

3

Economists have found an answer to slowing cognitive decline: Avoid retiring early, study finds

1

Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs

2

Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998

3

Economists have found an answer to slowing cognitive decline: Avoid retiring early, study finds
FinanceTerm Sheet

Bank of America: The turnaround challenge of the century

By
Cyrus Sanati
Cyrus Sanati
Down Arrow Button Icon
By
Cyrus Sanati
Cyrus Sanati
Down Arrow Button Icon
January 26, 2012, 2:23 PM ET
Add Fortune on Google for similar content.



Bank of America has set some lofty cost-cutting and revenue-enhancing goals, but it remains unclear how it is going to achieve them. The bank has yet to post any measurable declines in operating costs, despite it already entering the second phase of its self-induced cost-cutting bonanza. Meanwhile, the firm has seen its top line shrink quarter-after-quarter with no relief in sight. Brian Moynihan, Bank of America’s chief executive, will need to show investors some results quickly.

Bank of America’s stock has rallied in the last month on optimism that the company can turn things around this year. Nevertheless, it is still trading below where it was in August when solvency rumors caused its shares to tank. At the time, a cash infusion by Warren Buffett and a debt exchange helped boost the firm’s capital cushion to levels that placated nervous investors concerned about the billions of dollars of bad mortgages on its books. At the same time, the bank had assembled a task force of executives and consultants charged with cutting the fat and streamlining the bank’s disparate operational silos.

The cost-cutting undertaking, which the company calls Project New BAC, would be implemented in two phases. The first phase would target cuts in the retail banking, credit card and back office while the second would target the investment bank and the front office. The first phase had a target of $5 billion in net expense reductions to be achieved by the end of 2014, while the second phase had a target of less than $5 billion on a little longer time frame. News reports say that Phase II will be targeted at $3 billion in cuts, but Bank of America (BAC) has yet to confirm that number, saying just that it will be less than the cuts achieved in Phase 1 of the project.

But the bank has been cryptic as to what specifically it will cut. It has said that it wanted to slash 30,000 of its 280,000-strong workforce as part of the first phase, but noted that it would achieve that goal over several years, with the majority of the cuts coming from normal attrition and by not filling vacated roles. Beyond that, it was normal synergy stuff, like combining data centers and consolidating operations.

The second phase of the plan started up in October and is expected to continue through March of this year. The bank has been even more enigmatic about what it plans to cut on this end, saying only that it will target those operations not covered in Phase 1. Reducing banker pay should be top on this list. There is talk that the bank is set to announce a 25% pay cut across the board for employees in its investment banking unit, but the bank would not confirm those reports.

Top line challenge

So how is the New BAC doing on the cost cutting front? The company gave pink slips to 7,000 employees, closed 13 branches and started combining their data networks in the fourth quarter. But instead of falling, operating expenses at the bank actually rose by a whopping $1.8 billion in the fourth quarter compared to the previous quarter to $18.8 billion. Most of the extra costs were lumped under a obscure line item called “other expenses.” The increase in costs might have been excusable if operating profits were up, but they weren’t, they were actually down, way down. The bank posted a $32 million operating loss for the quarter compared with a gain of $6.9 billion in the previous quarter. A number of one-time gains brought it into the black.

It might be unfair to judge the New BAC so early in the process, but first impressions count for a lot. Bank of America is expected to post significant cost cuts down the road as it begins to pare down its special mortgage assistance unit. But it is unclear when the bank will be able to do that as customers continue to need help with their troubled mortgages.

But Bank of America can’t just cut its way to profitability; it needs to grow its revenues too. This is where things get a bit hairy. New regulations have cost the firm billions in revenue, which will never return. The Durbin Amendment, which reduces the bank’s take from debit card transaction, is costing it $500 million a quarter in lost revenue. The Volcker Rule, which bars depository banks from engaging in proprietary trading and limits investments in hedge funds and private equity ventures, is slated to cost the bank a large sum of cash in the coming years.

Bank of America’s earnings have also been hit very hard from the sharp decrease in net interest income. Low interest rates, instituted by the US Federal Reserve, have squeezed margins on the firm’s loan business. Things won’t get any better on this front until at least the middle of 2013, which is the earliest the Fed said it would consider raising rates. Until then, the bank’s net interest margins will be severely depressed.

Despite the gloomy outlook, Bank of America management continues to plug on. A Bank of America spokesman told Fortune one way the bank hopes to grow its revenue is by cross selling various financial products across business lines. For example, the bank will try to incentivize its Bank of America checking account customers to open a brokerage account with Merrill Lynch through giveaways and freebies. The bank wants to create a seamless platform so its customers can manage their mortgage, checking, savings and brokerage accounts in one place. They believe this will be a major draw for clients and will increase client retention.

Similar financial supermarket models have been tried in the past and failed to yield positive results for the bottom line. The bank also said that it wanted build out its investment banking business abroad. There is a lot of money potentially locked up in places like Latin America and the Middle East where capital markets are booming. But bankers aren’t cheap, so Bank of America might find that it will need to spend more, considerably more, if it plans on growing this business.

Bank of America has been in perpetual damage control mode since the 2008 financial crisis. But it’s now crunch time. The bank is done selling off assets, so it can’t count on those big-ticket sales to pad the firm’s bottom line next quarter. It needs to find innovative solutions and invest in growth areas. So far, the firm has been successful in grabbing market share from the other banks in some key areas, like mergers and acquisitions. It will need to be far more aggressive in other areas if it hopes to stay in the black, or else it might find itself needing another big loan from a wily billionaire.

About the Author
By Cyrus Sanati
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Finance

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Finance

Chad Hurley and Steven Chen wearing suits
SuccessWealth
YouTube’s founders split over $650 million when they sold to Google in 2006—had they held out, they could have taken a slice of $550 billion
By Preston ForeJuly 3, 2026
11 hours ago
Photo: Paris, france
Environmentclimate change
Brutal heatwave in France is killing 2,000 people per week, undertakers are overwhelmed, and health agency says there’s worse to come
By John Leicester and The Associated PressJuly 3, 2026
11 hours ago
Photo: World Cup fans drinking.
EconomyEconomics
On Wall Street, analysts increasingly don’t believe the U.S. government’s ‘misleading’ job numbers
By Jim EdwardsJuly 3, 2026
14 hours ago
U.S. President Donald Trump talks to reporters after signing an executive order dealing with automobile repairs with Environmental Protection Agency Administrator Lee Zeldin in the Oval Office at the White House on June 29, 2026 in Washington, DC.
EconomyFed
Trump is already causing a headache for his new Fed chairman, saying the central bank’s board is ‘hostile’ and ‘doing the wrong thing’
By Eleanor PringleJuly 3, 2026
15 hours ago
A $75 billion valuation, 75 million global customers and on its way to America—Revolut is London’s disruptor extraordinaire
EuropeLetter from London
A $75 billion valuation, 75 million global customers and on its way to America—Revolut is London’s disruptor extraordinaire
By Kamal AhmedJuly 3, 2026
15 hours ago
Man in a black hat and jacket
InvestingSpace Exploration
Elon Musk can’t sell a single SpaceX share for a year—and then all the locks crack open at once
By Amanda GerutJuly 3, 2026
16 hours ago

Most Popular

Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs
Law
Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs
By Wyatte Grantham-Philips and The Associated PressJuly 2, 2026
1 day ago
Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998
AI
Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998
By Nick LichtenbergJuly 3, 2026
19 hours ago
Economists have found an answer to slowing cognitive decline: Avoid retiring early, study finds
Economy
Economists have found an answer to slowing cognitive decline: Avoid retiring early, study finds
By Sasha RogelbergJuly 2, 2026
1 day ago
On Wall Street, analysts increasingly don’t believe the U.S. government’s 'misleading' job numbers
Economy
On Wall Street, analysts increasingly don’t believe the U.S. government’s 'misleading' job numbers
By Jim EdwardsJuly 3, 2026
14 hours ago
Current price of oil as of July 2, 2026
Personal Finance
Current price of oil as of July 2, 2026
By Joseph HostetlerJuly 2, 2026
2 days ago
$25 billion CEO says one-hour interviews are a waste of time—he puts candidates through six hours of tests and wants them to order wine at lunch
Success
$25 billion CEO says one-hour interviews are a waste of time—he puts candidates through six hours of tests and wants them to order wine at lunch
By Orianna Rosa RoyleJuly 3, 2026
19 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.