• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock

2

‘I want to die broke’: Billionaire philanthropist Denny Sanford dies after giving away $4 billion

3

OpenAI says its AI models secretly broke out of a secure test environment and hacked into AI company Hugging Face in order to cheat on an evaluation

1

Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock

2

‘I want to die broke’: Billionaire philanthropist Denny Sanford dies after giving away $4 billion

3

OpenAI says its AI models secretly broke out of a secure test environment and hacked into AI company Hugging Face in order to cheat on an evaluation

The trouble with Nokia’s iPhone killer

By
Stephanie N. Mehta
Stephanie N. Mehta
Down Arrow Button Icon
By
Stephanie N. Mehta
Stephanie N. Mehta
Down Arrow Button Icon
July 20, 2009, 8:01 AM ET
Add Fortune on Google for similar content.

No. 1 handset maker unveils (sorta) its iTunes and App Store killer to little fanfare.
By Anu Partanen, contributor

Finally, it is here! Nokia’s Ovi store, the cellphone giant’s answer to Apple’s iTunes and App Store, and a central piece of the company’s new strategy. Well, actually, it has been here for a couple of months already, but who knew?

If you have not heard of Ovi, no one will blame you. Nokia (NOK) and Research in Motion (RIMM),  but social networking sites like Facebook and Twitter, too. The website has been running for couple of years already, and the store has been open for business since May.

All the more surprising, then, that at least in the U.S. nobody seems to know the service exists.

The launch of Apple’s App Store for iPhone a year ago breathed new life into the mobile application business, and companies such as RIM, maker of the BlackBerry and Palm (PALM), maker of the new Palm Pre, have responded with widely promoted applications stories for their devices.

Nokia, however, seems to have hardly made a peep for its store. There have been no ad campaigns, no press releases boasting the number of downloads.

“We’re growing this in an organic way,” says Marco Argenti, vice president of media and games at Nokia.

The company will direct bookmarks on its devices towards the store, Argenti says, and markets it online, for example through sponsored Google links. Eventually the store will be one of the key selling points in marketing of new devices.

The European marketing of Nokia’s new Internet flagship device, N97, is already leveraging the store. According to Argenti, there is a new way of thinking behind all this.

“We’re philosophically more in a software and Internet mentality, where you don’t almost even have the concept of a release. Ovi is a service, not a product. We keep adding content to it and improving it every day.”

Improving it needs. The Ovi site has been plagued by technical problems, with the servers crashing on the first day of business and users facing frustrating malfunctions ever since. The number of apps on offer is still significantly smaller than the volume available in Apple’s store.

Nokia says the reason for the troubles is the complexity of its operations. Ovi store has registered users in 180 countries, works in five languages and runs on more than 75 different devices, which use 4 different operating systems. 27 operators in 9 countries offer the possibility of mobile billing.

At launch Nokia estimated that 50 million devices could access the store, and its hope is that in the end every Nokia device (from low- to high-end) will have a button pointing to Ovi.

Analysts have sympathy for Nokia.

”It is always more challenging for Nokia to launch a service of this size than it is for any of the other handset manufacturers,” notes wireless analyst Julie Ask from Forrester Research. “The number of devices and platforms they are trying to operate the Ovi Store on is broader than it is for Apple, or Blackberry. It is not an apples to apples comparison.”

Another aspect of Nokia’s vision adds even more complexity to the equation: localization. The Ovi Store recognizes where the user is located, which language they speak, and how they have behaved in the store in the past. It then recommends content and applications accordingly. Users are also invited to review and recommend content, bringing the idea of social networking to the world of apps.

“I think Nokia has a great concept that is more advanced than Apple’s App Store,” estimates senior analyst Tina Teng from iSuppli. “Nokia has really recognized the possibilities of wireless social networking and the mobile lifestyle.”

In the U.S., however, solving technical problems is not going to be enough to get Nokia’s vision going. Arguably an even bigger problem arises from the company’s battle with the carriers.

Nokia has always been reluctant to modify its devices according to carrier wishes, preferring to sell devices separately from the service. The strategy works in Europe, but in the U.S. carriers want to control the devices in order to offer them to their customers subsidized.

As the result of these conflicting approaches, in the U.S. Nokia’s phones have been expensive and hard to get. If for example, one wants to by the new N97 smartphone in the U.S., just about the only options are to shop online or to go to one of the two Nokia flagship stores. The phone costs currently $599, compared to, say, a carrier subsidized $99 iPhone3G.

The implications of all this to the Ovi Store are dire: if users don’t have the phones, there’s not much point in marketing content for them.

So far none of the U.S. carriers support the Ovi Store software on their devices, and the analysts say the operators view parts of Nokia’s vision as direct competition.

“Nokia is trying to create a portal where all billing and services go through that channel, at the same time when operators are trying to maintain direct billing through themselves,” says senior research analyst Ryan Reith from research outfit IDC.

Unlike many of the other handset manufacturers, Nokia has invested heavily on its own services, such as maps and navigation, which also puts it in direct competition with the carriers.

“It’s a difficult approach, but I think if there’s anyone out there that can take that approach, it’s Nokia, because of their global dominance,” notes Reith.

Some signs of happier times have surfaced lately. Nokia’s second carrier supported smartphone hit the U.S. market in May, when AT&T launched the E71x. July 19 marked the launch of AT&T’s third Nokia smartphone, one called Nokia Surge, designed especially for social networking. AT&T has also said that it plans to offer the Ovi Store on their devices some time in the future, but so far the company has declined to say exactly when this will happen.

These are however but small steps in an uphill battle. According to Nokia’s second quarter earnings released last week, their sales in North America dropped 6% from the previous quarter and 29% from a year ago. According to IDC, Nokia’s share of the total U.S. handset market has fallen in the past three years from almost 20% to less than 8%.

Luckily for Nokia, North America is only a small part of their business. The company  holds 38% of the total global handset market, and 40% of the smartphone market. With big size come perks: if one market is not working, you can always play on others.

About the Author
By Stephanie N. Mehta
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

Latest in

t
AIMarkets
Billionaire Mike Bloomberg warns Trump’s AI ownership plan would make ‘George Orwell blush’
By Eva RoytburgJuly 21, 2026
4 hours ago
Anthea Hartig, Director of the National Museum of American History, looks to her left at a House Committee.
PoliticsWhite House
Smithsonian director derides a White House report branding the museum as ‘woke’
By The Associated Press and Steven SloanJuly 21, 2026
5 hours ago
Cleveland’s WNBA team doesn’t play until 2028 but Progressive just scored jersey sponsorship
SuccessSports
Cleveland’s WNBA team doesn’t play until 2028 but Progressive just scored jersey sponsorship
By Joe Reedy and The Associated PressJuly 21, 2026
5 hours ago
Trump says ‘we’re gonna help’ Lebanon as he moves to restore direct flights after four-decade hiatus
North AmericaDonald Trump
Trump says ‘we’re gonna help’ Lebanon as he moves to restore direct flights after four-decade hiatus
By Kareem Chehayeb and Will WeissertJuly 21, 2026
5 hours ago
U.N. reports Southeast Asia’s criminal networks are using tech to build a global illicit economy
AsiaTech
U.N. reports Southeast Asia’s criminal networks are using tech to build a global illicit economy
By The Associated PressJuly 21, 2026
5 hours ago
An open plain bagel with cream cheese smeared on a plate.
North AmericaImmigration
Seeds, schmear, sesame: How a bagel’s toasted crunch that became a reflection of America’s identity
By The Associated Press and Josh CornfieldJuly 21, 2026
5 hours ago

Most Popular

Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock
Success
Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock
By Sasha RogelbergJuly 20, 2026
1 day ago
‘I want to die broke’: Billionaire philanthropist Denny Sanford dies after giving away $4 billion
Success
‘I want to die broke’: Billionaire philanthropist Denny Sanford dies after giving away $4 billion
By Sydney LakeJuly 20, 2026
2 days ago
OpenAI says its AI models secretly broke out of a secure test environment and hacked into AI company Hugging Face in order to cheat on an evaluation
Cybersecurity
OpenAI says its AI models secretly broke out of a secure test environment and hacked into AI company Hugging Face in order to cheat on an evaluation
By Jeremy Kahn and Emily ForliniJuly 21, 2026
6 hours ago
'Dr. Doom' Nouriel Roubini says we're headed for universal basic income or 'some form of socialism' as AI revolutionizes work—He calls that optimistic
AI
'Dr. Doom' Nouriel Roubini says we're headed for universal basic income or 'some form of socialism' as AI revolutionizes work—He calls that optimistic
By Jason MaJuly 18, 2026
3 days ago
Mathematicians grapple with a ‘very rapid and very unsettling change’ as AI cracks yet another century-old problem
AI
Mathematicians grapple with a ‘very rapid and very unsettling change’ as AI cracks yet another century-old problem
By Eva RoytburgJuly 21, 2026
10 hours ago
Despite a $156 million contract, Knicks star Jalen Brunson still calls his parents for financial advice any time he makes a big purchase
Success
Despite a $156 million contract, Knicks star Jalen Brunson still calls his parents for financial advice any time he makes a big purchase
By Emma BurleighJuly 21, 2026
11 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.