• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
TechPointCloud

How Venmo Plans to Make Money

By
Leena Rao
Leena Rao
Down Arrow Button Icon
By
Leena Rao
Leena Rao
Down Arrow Button Icon
December 29, 2015, 10:00 AM ET
Peer to Peer payments, Venmo,
Illustration by Alex Eben Meyer for Fortune

Lose your luggage on a flight from San Francisco to New York City? No problem. You’ll be reimbursed, says insurance giant Berkshire Hathaway Travel Protection. Normally you’d have to wait months for a check to arrive through the mail. Now claims for money for extra clothes, toothpaste, and shoes can be deposited in your bank account before you leave baggage claim. Peer-to-peer payments technology, which enables people to send money to each other in minutes using a mobile application, is growing in popularity as a tool for businesses to reimburse consumers.

Forrester Research estimates that the total P2P payments market will reach $17 billion in transaction volume by 2019. Facebook (FB), Snapchat, Square (SQ), and PayPal-owned Venmo (PYPL) all offer peer-to-peer payment services to consumers. But none of them generate much revenue. Preferring adoption to profits, providers have resisted charging people fees to send money to each other.

But sending money to and from a business? That’s a different story. Charging fees to corporate customers will enable P2P payment providers to make money off the billions of dollars moving through their networks and subsidize consumer-to-consumer activity.

“This has the ability to change the dynamic between a business and a consumer,” says Barbara King, head of global personal payments at MasterCard (MA). “It’s resetting expectations around how people get paid.”

MasterCard doesn’t offer a consumer P2P payment service, but it is selling the technology to businesses. It’s charging customers like Berkshire Hathaway (BRK-A) and FreeShipping.com an undisclosed fee to add peer-to-peer payments to their own businesses. Berkshire Hathaway Travel Protection’s Dean Sivley says those fees cost the company less money than printing out and mailing checks or wiring money. The insurer developed a mobile app based on MasterCard’s tech to enable its policyholders to submit a claim and receive a decision and payment in minutes. Rival Allstate (ALL) offers a similar service powered by ClearXchange, which is co-owned by Bank of America (BAC), Capital One (COF), J.P. Morgan Chase (JPM), and Wells Fargo (WFC).

[fortune-brightcove videoid=4336512022001]

For some merchants, peer-to-peer payment technology offers more than speed. Venmo, which is popular among millennials, will soon enable its millions of users to pay for items like food and transportation using its app. “Merchants are very excited about this because Venmo users post their transactions to their friends in the app, so it’s essentially a form of social advertising,” says Joanna Lambert, PayPal’s vice president of consumer product and engineering. Businesses that accept Venmo will be charged fees similar to those of PayPal merchants: 2.9% of each transaction plus a 30¢ charge. The revenue potential is sizable: Venmo processed $2.1 billion in the third quarter of 2015.

And then there’s the elephant in the room: Apple (AAPL). The company is said to be developing its own peer-to-peer payment system for iPhone users—perhaps the best sign that there’s gold in P2P’s hills.

A version of this article appears in the January 1, 2016 issue of Fortune with the headline “Money for Nothing.”

About the Author
By Leena Rao
See full bioRight Arrow Button Icon

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Most Popular

placeholder alt text
Success
In 2026, many employers are ditching merit-based pay bumps in favor of ‘peanut butter raises’
By Emma BurleighFebruary 2, 2026
2 days ago
placeholder alt text
Cybersecurity
Top AI leaders are begging people not to use Moltbook, a social media platform for AI agents: It’s a ‘disaster waiting to happen’
By Eva RoytburgFebruary 2, 2026
2 days ago
placeholder alt text
Investing
Tech stocks go into free fall as it dawns on traders that AI has the ability to cut revenues across the board
By Jim EdwardsFebruary 4, 2026
13 hours ago
placeholder alt text
Economy
Trump may have shot himself in the foot at the Fed, as Powell could stay on while Miran resigns from White House post
By Eleanor PringleFebruary 4, 2026
8 hours ago
placeholder alt text
Politics
Meet the Palm Beach billionaire who paid $2 million for a private White House visit with Trump
By Tristan BoveFebruary 3, 2026
1 day ago
placeholder alt text
North America
Gates Foundation doubles down on foreign aid as U.S. government largely withdraws
By Thalia Beaty and The Associated PressFebruary 3, 2026
1 day ago

Latest in Tech

electricity
EnvironmentElectricity
Over a million people are losing power during a freezing snowstorm while data centers nearby guzzle electricity
By Nikki Luke, Conor Harrison and The ConversationFebruary 4, 2026
3 hours ago
Phone displaying quantum computing company IonQ's logo.
Big Techquantum computing
IonQ, the biggest quantum computing company on the stock market, disputes short-seller claims it failed to disclose holes in its revenue
By Jeremy Kahn and Jim EdwardsFebruary 4, 2026
3 hours ago
altman
Startups & VentureMarkets
Scott Galloway predicts OpenAI could pull its IPO amid AI ‘vibe shift’ as investors ‘gag’ on Trump proximity, questionable revenue
By Nick LichtenbergFebruary 4, 2026
3 hours ago
AILayoffs
Pinterest cracks down on dissent, fires engineers for an internal layoff tool as AI shake-ups keep employees on edge and in line
By Marco Quiroz-GutierrezFebruary 4, 2026
3 hours ago
McNuggets
Travel & LeisureMcDonald's
McDonald’s wants you to eat caviar McNuggets this Valentine’s Day
By Dee-Ann Durbin and The Associated PressFebruary 4, 2026
3 hours ago
AIData centers
Meta’s Hyperion AI data center will sprawl to four times the size of Manhattan’s Central Park
By Sharon GoldmanFebruary 4, 2026
3 hours ago