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FedEx CEO says we are in the middle of the biggest supply chain shift he’s seen in 35 years: ‘We are the referendum’

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26 Meta employees accuse Mark Zuckerberg of using AI to target 8,000 layoffs against workers on medical, parental or family leave

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He sold his last company to Palantir. Now he's betting $32 million that robots can fix construction's labor crisis
Apple

Facebook’s Mark Zuckerberg rejects criticism of advertising business model

By
Philip Elmer-DeWitt
Philip Elmer-DeWitt
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By
Philip Elmer-DeWitt
Philip Elmer-DeWitt
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December 6, 2014, 9:28 AM ET
Facebook CEO Mark Zuckerberg gives his keynote address at Facebook's f8 developers conference in San Francisco, California April 30, 2014.  REUTERS/Robert Galbraith  (UNITED STATES - Tags: BUSINESS) - RTR3NANF

Apple CEO Tim Cook delivers his keynote address at the World Wide developers conference in San Francisco, California June 2, 2014. REUTERS/Robert Galbraith  (UNITED STATES - Tags: BUSINESS SCIENCE TECHNOLOGY) - RTR3RVYO
Facebook CEO Mark Zuckerberg gives his keynote address at Facebook's f8 developers conference in San Francisco, California April 30, 2014. REUTERS/Robert Galbraith (UNITED STATES - Tags: BUSINESS) - RTR3NANF Apple CEO Tim Cook delivers his keynote address at the World Wide developers conference in San Francisco, California June 2, 2014. REUTERS/Robert Galbraith (UNITED STATES - Tags: BUSINESS SCIENCE TECHNOLOGY) - RTR3RVYOPhotograph by Robert Galbraith — Reuters
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“The story of Facebook’s first decade,” writes Time Magazine’s Lev Grossman in next week’s cover story, “was one of relentless, rapacious growth, from a dorm-room side project to a global service with 8,000 employees and 1.35 billion users, on whose unprotesting backs Zuckerberg has built an advertising engine that generated $7.87 billion last year, a billion and a half of it profit.”

With a set-up like that, you can imagine that Mark Zuckerberg might take umbrage at Tim Cook’s characterization of companies whose business models are built on advertising.

“When an online service is free,” Cook wrote in September, “you’re not the customer. You’re the product.”

The sentiment is hardly original, and when Cook wrote it he was probably thinking of Google (GOOG) not Facebook (FB).

But it galled Zuckerberg. “It was the only time I saw him display irritation,” Grossman writes.

“A frustration I have,” Zuckerberg says, before a PR handler can change the subject, “is that a lot of people increasingly seem to equate an advertising business model with somehow being out of alignment with your customers. I think it’s the most ridiculous concept. What, you think because you’re paying Apple that you’re somehow in alignment with them? If you were in alignment with them, then they’d make their products a lot cheaper!”

I don’t quite follow the logic. But I’m not as smart — or as rich — as Mark Zuckerberg.

Link: Half the world is not enough

Follow Philip Elmer-DeWitt on Twitter at @philiped. Read his Apple (AAPL) coverage at fortune.com/ped or subscribe via his RSS feed.

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