Staffing shortages to cost U.S. care facilities $19.5 billion this year, study finds

Nurse aid helps elderly woman with mask
Nurses aid Laurinda Santos helps Sr. Jeanne D'arc Poirier with her mask after breakfast at St. Chretienne Retirement Residence, a home for Catholic nuns in Marlborough, MA on August 26, 2020.
Craig F. Walker—The Boston Globe/Getty Images