Name: The RealReal
Uploaded: 2015-02-13
Duration: 2 min 37 s
Description: The RealReal

[ MUSIC ] Today, we're in our largest warehouse in an undisclosed location on the East Coast. 3, 000 units will come in at about. 2, 000 units will go out, and there's approximately $ 30 million worth of valuable items here. It just makes me nervous to say that. [ MUSIC ] So real- real is authenticated luxury consignment. Where we take possession so the buyer can be safe, and the consigner has no friction. Every item you buy from the RealReal, is just that real. It's in our name. It's the backbone in the pillar of our company. There are. A lot of fakes out there, and some really good fakes. That's where we build trust. We want you to have that piece of mind. Let's assume a person wants to sell a few pieces of clothing. Maybe a Chanel jacket. People can just go to the website and print off a shipping label and send things in. We actually even pick it up, which makes it even easier. Shop their closets and help them purge and curate. Once it arrives, it then goes to our inspection and authentication station. It will then go to our copyrighting team. All of our copyrighters and all of our receivers are also authenticators, they're all trained in it. [ UNKNOWN ]. Merchandising is notified. Our goal is to get it in a sale as fast as possible. If we get things in the morning at 10: 00 am, it could be in the 4: 00 pm sale. Everything on this floor will have turned in 30 days. Our buyers love a deal. They do value the brand. The ones that do best are, I don't think this will be a big surprise, Cartier, Rolex, Hermes, Chanel, Louboutins. We get more fake monogrammed Louis Vuitton bags than anything else, followed by multi- color Louis Vuitton bags. Secondhand luxuries, $ 19 billion dollars worldwide. So, it's a large market. It's a growing market. Every single customer that consigns with us says they shop differently now. They tend to buy up, because I know in a year I'm gonna want to flip it. Our buyers are just like everyone else. They all are looking for a great value. Who doesn't like a deal. Come on, it's Chanel.