The military advice from Colin Powell that C.H. Robinson's CEO uses to run his company

“When soldiers stop bringing you their problems, it doesn't mean their problems went away. It means they've reached a point where they don't think there's a damn thing you can do about it.” This is the advice former U.S. Secretary of State Colin Powell gave C.H. Robinson CEO Dave Bozeman. At Fortune Brainstorm Tech, Bozeman said the lesson applies just as much in business: When employees stop raising concerns or ways to improve, leaders shouldn't assume everything is fine.