• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year

2

Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic

3

Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less

1

MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year

2

Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic

3

Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less
Amazon

Exclusive: Amazon is no longer penalizing some top sellers for raising prices aggressively amid U.S.-China tariff war

By
Jason Del Rey
Jason Del Rey
Former Tech Correspondent
Down Arrow Button Icon
By
Jason Del Rey
Jason Del Rey
Former Tech Correspondent
Down Arrow Button Icon
April 23, 2025, 10:58 AM ET
Amazon CEO Andy Jassy gesticulating onstage during a 2025 Alexa event.
Amazon seems to have reversed course on penalizing some sellers less than two weeks after CEO Andy Jassy said he understood if sellers raised prices.Michael Nagle/Bloomberg--Getty Images
Add Fortune on Google for similar content.

Some top Amazon sellers recently got an unexpected shock after increasing their prices to offset added costs from President Trump’s tariff war: The online retailing giant penalized their listings.

Recommended Video

But this week, several of those same top sellers told Fortune that Amazon seems to have reversed itself—and is now letting them raise prices, without penalty, by as much as 25%.

“Something happened,” said the CEO of a home furnishings brand that sells $50 million to $100 million of merchandise annually on Amazon. “[W]e got almost all of our Buy Boxes back.”

These penalties had involved Amazon removing “Add to Cart” or “Buy Now” buttons on merchant product pages, which most Amazon shoppers use to make purchases. Among Amazon sellers, this is known as “losing the Buy Box” or “suppressing the Buy Box,” and it means that shoppers must take extra steps to buy what they want. It can torpedo a product—and, in turn, a seller if such an item is among their main revenue drivers.

Historically, Amazon’s reasons for suppressing the Buy Box have ranged from protecting customers from price-gouging, to trying to pressure sellers or brands to lower their price on Amazon to match pricing on that merchant’s own website or a competing retailer’s shopping site. The latter strategy is a central point of contention in the Federal Trade Commission’s ongoing antitrust case against Amazon. 

But according to the sellers who spoke to Fortune last week, the penalties in question were being imposed even when a seller’s increased price on Amazon was the same as on their own website and any competitor sites, and when the seller owned the product brand. Amazon gave sellers no reason for being penalized, but many assumed it was because they had raised prices by a relatively large amount.

Those impacted had complained that the penalty was unfair because, without substantially raising prices, they stood to take a significant financial hit. And with the penalty, their businesses were similarly hurt.

In the case of the home furnishing CEO, his firm had abruptly lost the Buy Box on a wide assortment of products after raising prices around 20% on average following the Trump Administration’s new 145% tariffs on many Chinese imports. This came despite the company being the brand owner of the products and the only one selling them on Amazon.

But as of Monday, the Buy Box returned for most of those items, even with the same price hikes of around 20%, said the CEO, who, like others interviewed who sell on the site, requested anonymity for fear of retaliation from Amazon. The CEO said Amazon didn’t give this company any reason for lifting its penalty.

Two other top Amazon sellers who had their Buy Boxes suppressed last week told Fortune on Monday and Tuesday that Amazon was no longer suppressing their listings despite price increases of as much as 25%. They, and the other brand CEO, suggested that Amazon may have lightened up in response to Fortune‘s original reporting on the issue last week. But it’s unclear if that is the case.

Amazon spokesperson Jessica Martin did not directly address the seeming about-face on penalties for the handful of sellers Fortune interviewed, but said Amazon’s pricing policies haven’t changed nor the way the company determines how products become eligible for the Buy Box, now known inside Amazon as the “Featured Offer.”

“[S]ellers set their own prices, and we regularly monitor how we highlight great prices as Featured Offers to provide customers with low prices across a wide selection,” she said in a statement.

The penalties were lifted a week and a half after Amazon CEO Andy Jassy had addressed the impact of higher tariffs in China on Amazon sellers. In an interview on CNBC, he said he thought Amazon sellers would try to “pass that cost on” to customers and that he would understand if they did so.

The situation is a tricky one for Amazon. Allowing sellers to raise prices as they see fit could allow some price-gougers free rein, while also risking shoppers directing their ire at Amazon over drastic price increases.

But for sellers who manufacture their products in China, or import key materials from there, price increases often serve as the most immediate—and legal—solution to rapidly-increasing importing costs.

Some Chinese suppliers have offered to help U.S. Amazon sellers evade much of the tariff cost increases, but using illegal methods, as Fortune reported. Others are being pitched on “transshipping” tariff evasion—essentially shipping their goods from China to lower-tariff nations, where they would be repackaged and incorrectly labeled as having come from a country other than China. Still other merchants are considering a move known as “substantial transformation,” by which they still source some key materials or parts from China, but then make a substantial enough change to the goods in another low-tariff country so that the latter nation becomes the country of origin for the merchandise.

It’s a fluid situation for brands and merchants and now it seems, at least for some, price increases on Amazon are back on the table.

Update, April 24, 2025: This article has been updated with a comment from Amazon.

Are you a current or former Amazon employee or seller with thoughts on this topic or a tip to share? Contact Jason Del Rey at jason.delrey@fortune.com, jasondelrey@protonmail.com, or through messaging apps Signal and WhatsApp at 917-655-4267. You can also contact him on LinkedIn or at @delrey on X, @jdelrey on Threads, and on Bluesky.

About the Author
By Jason Del ReyFormer Tech Correspondent
LinkedIn iconTwitter icon
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Latest in

ken
Future of Workphilanthropy
Ken Griffin celebrates America’s 250th birthday with $26 million gift for new Roosevelt Library built into the Badlands
By Nick LichtenbergJune 25, 2026
20 minutes ago
President Donald Trump speaking at a rally in Pennsylvania on June 23, 2026.
Economyoil and gas
Trump turns on Big Oil donors who spent nearly $100 million to get him elected—now he wants the DOJ to investigate them for price gouging
By Tristan BoveJune 25, 2026
46 minutes ago
A man pumps his car with gas.
EconomyInflation
U.S. companies swallowed the oil shock. They’re not sure they can do it again
By Sasha RogelbergJune 25, 2026
2 hours ago
GTA 6 release date is finally here—but the $80 price tag and missing disc have gamers furious
Arts & EntertainmentGaming
GTA 6 release date is finally here—but the $80 price tag and missing disc have gamers furious
By Whizy Kim and Tech BrewJune 25, 2026
2 hours ago
Tru Niagen
HealthDietary Supplements
Tru Niagen Review (2026): Our Honest Thoughts
By Emily PharesJune 25, 2026
3 hours ago
Private equity gets cut of two of Taylor Swift’s biggest pop hits through Max Martin’s catalog sale
Arts & Entertainmentprivate equity
Private equity gets cut of two of Taylor Swift’s biggest pop hits through Max Martin’s catalog sale
By Mia OsmonbekovJune 25, 2026
4 hours ago

Most Popular

MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year
Success
MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year
By Sydney LakeJune 25, 2026
14 hours ago
Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic
Success
Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic
By Orianna Rosa RoyleJune 24, 2026
2 days ago
Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less
Retail
Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less
By Nick LichtenbergJune 24, 2026
1 day ago
Ray Dalio just finished a 10-day trip to China. He says global leaders know America ‘doesn’t have what it takes to fight to maintain its empire’
Asia
Ray Dalio just finished a 10-day trip to China. He says global leaders know America ‘doesn’t have what it takes to fight to maintain its empire’
By Nick LichtenbergJune 24, 2026
1 day ago
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
Success
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
By Orianna Rosa RoyleJune 23, 2026
2 days ago
Ikea’s billionaire founder was so frugal that he bought clothes from flea markets and took free salt and pepper from restaurants
Success
Ikea’s billionaire founder was so frugal that he bought clothes from flea markets and took free salt and pepper from restaurants
By Orianna Rosa RoyleJune 25, 2026
14 hours ago