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The millennial generation is split in 2: an older crowd with boomer-style comfort, a younger set going 'back to the early 1900s'

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Trump pulls back after Iran crosses his red line as U.S. military breaks two-week streak of airstrikes amid talks for potential Hormuz deal

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'The demographic dividend of the last 40 years is ending': J.P. Morgan says the world is running out of the two things that kept interest rates down
NewslettersFortune Workplace Innovation

The tech attention crisis has hit the workplace. One company thinks AI is the cure

Kristin Stoller
By
Kristin Stoller
Kristin Stoller
Editorial Director, Fortune Live Media
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Kristin Stoller
By
Kristin Stoller
Kristin Stoller
Editorial Director, Fortune Live Media
Down Arrow Button Icon
July 6, 2026, 8:14 AM ET
A businesswoman uses a smartphone in modern conference room.
Tech addiction and constant phone checking are making it harder for employees to concentrate. Getty Images
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Thanks to a wave of landmark lawsuits against some of the world’s largest social media companies, the debate over tech addiction has been thrust back into the spotlight. For employers, the issue is showing up in a familiar way: workers struggling to stay focused, their attention constantly pulled toward their phones.

When Jayney Howson, ServiceNow’s chief learning officer, noticed the same pattern in her own workforce, she took action. The company created “mind gyms” on its AI-powered learning platform, where a “personal professor” guides employees through short cognitive exercises designed to strengthen focus, critical thinking, and mental agility.

“When people moved from the fields and the mines and the factories onto a desk, we had an obesity epidemic and then gyms were created so that people could find time to go and build muscle,” Howson said. “The same thing is true now for the mind.”

One exercise lets sales employees practice pitches with lifelike AI customers that carry on natural conversations and scores employees on aspects like eye contact, filler words, and conciseness. Some 75% of employees return to repeat the exercise, Howson said.

The approach raises an obvious question: Can more technology really combat a tech distraction problem? Howson argues that the answer depends on how HR leaders use it, adding that AI should complement human interaction rather than replace it. 

After practicing with AI avatars, for example, sales employees pair up with coworkers to apply  those same skills in real conversations

“The narrative right now is all about what the human is doing wrong,” Howson said. “We’ve got to change the narrative to: are we creating the conditions for incredible human potential to be unlocked?”

Kristin Stoller
Editorial Director, Fortune Live Media
kristin.stoller@fortune.com

Around the Table

A round-up of the most important HR headlines.

Fully remote companies are hiring less entry-level workers, a new study found. Wall Street Journal

It’s called the “empathy tax”: White-collar women are increasingly spending full workdays as their coworkers’ therapist. Business Insider

Amazon workers lament that their HR concerns are increasingly handled by ineffective chatbots and apps over humans. Fast Company

Watercooler

Everything you need to know from Fortune.

Remote return. Fintech giant Revolut is requiring young hires to come into the office at least three days a week—and they’ll earn flexibility after one year. —Emma Burleigh

Cafeteria costs. Unlike other Big Tech companies, Nvidia employees still have to pay up at the company cafeteria. —Marco Quiroz-Gutierrez

Labor fallacy. The most reassuring argument about AI and jobs quietly explains why Gen Z can’t get one. —Nick Lichtenberg

This is the web version of the Fortune Workplace Innovation newsletter—your insider guide to the trends, issues, and thought leaders shaping the management of any business’ most precious resource: its people. Sign up to get it delivered free to your inbox.
About the Author
Kristin Stoller
By Kristin StollerEditorial Director, Fortune Live Media
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Kristin Stoller is an editorial director at Fortune focused on expanding Fortune's C-suite communities.

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