• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Former U.S. Secret Service agent says bringing your authentic self to work stifles teamwork: 'You don’t get high performers, you get sloppiness'

2

Former VP Kamala Harris says she went through a nine-hour interview to land the job—but she couldn’t escape ‘gold medal depression’ even when she won

3

A new trade war may be brewing. This time, Europe is taking a page from Trump's playbook — 'We no longer live in a world of pink ponies and rainbows'

1

Former U.S. Secret Service agent says bringing your authentic self to work stifles teamwork: 'You don’t get high performers, you get sloppiness'

2

Former VP Kamala Harris says she went through a nine-hour interview to land the job—but she couldn’t escape ‘gold medal depression’ even when she won

3

A new trade war may be brewing. This time, Europe is taking a page from Trump's playbook — 'We no longer live in a world of pink ponies and rainbows'
Commentaryaging

Your grandma should be using AI. really

By
Kevin Frazier
Kevin Frazier
Down Arrow Button Icon
By
Kevin Frazier
Kevin Frazier
Down Arrow Button Icon
May 13, 2026, 8:05 AM ET
Kevin Frazier is Senior Fellow, Abundance Institute; Director, AI Innovation and Law Program, University of Texas School of Law.
frazier
Kevin Frazier is Senior Fellow, Abundance Institute; Director, AI Innovation and Law Program, University of Texas School of Law.courtesy of Kevin Frazier
Add Fortune on Google for similar content.

Your grandma should be using AI. Really.

A staffer to a member of Congress recently asked me, “How much are elderly Americans using AI?”

My rapid answer? Not enough.

The longer answer: AI can meaningfully improve both the quality of life of older Americans and the support systems that surround them—and policymakers are leaving that potential on the table.

As it stands, a large fraction of older Americans are missing out on the AI wave. More than 50 percent of the Silent Generation (1928–1945) report that they have never used AI. The same is true of 39 percent of Boomers (1946–1964). They’ve yet to see if it can help them write an email to their doctor, research a proposed change to the city charter, or create a funny image to send to a friend.

This lack of use is unsurprising given that many older Americans are unfamiliar with AI tools. Half of members of the Silent Generation have heard “hardly anything” about AI. Around a quarter (24%) of Boomers likewise report being in the dark. This lack of familiarity translates into a lack of excitement: the vast majority of older Americans report little to no excitement about AI—64% among Boomers and 77% among the Silent Generation.

Perhaps paradoxically, they are also very concerned about AI. When given the option to select between “not concerned at all” and “very concerned,” hardly any older Americans selected the former, whereas 39% of Boomers and 31% of Silent Generation members flagged a high level of worry.

The explanation for this apparent contradiction is straightforward: most older Americans have never encountered AI use cases tailored to their needs. Prior general-purpose technologies, like electricity, were much easier to explain and demonstrate to Americans of all ages. The flip of a switch enlightened Americans to the potential of the technology to transform just about every aspect of their lives. For some Americans—particularly those who already spend an inordinate amount of time on their phone and computer—the introduction of AI led to a similar experience. For many others, however, there’s a larger barrier to adoption when it comes to discovering the best use cases of AI.

It’s imperative that policymakers and innovators tackle this usage gap. The goal isn’t to bolster the bottom line of one company or another but rather to make sure that Americans of all ages have access to technology that can help them live healthier, happier lives.

Let’s start with an easy one: autonomous vehicles (AVs). When my grandma was no longer able to safely drive, our family had a difficult time keeping her away from the wheel. She did not want to miss out on the freedom and agency associated with being able to go anywhere, at any time (my grandma would never step into someone’s car without glamming up beforehand). It’s a moment of tension many families know well. Yet AVs like Waymo can make that conversation much simpler, offering a safe, reliable, and private experience. Well, if you can access it. As it stands, Waymo and other AV companies operate in just a handful of jurisdictions. Policymakers can and should lower barriers to AVs launching in more places. They may also want to consider means to make rides more affordable for seniors, such as via block grants to local nonprofits and care providers.

Mobility and companionship may seem like separate problems. They share a common policy failure: regulators have yet to realize that inaction is perpetuating a status quo in which older Americans stand to benefit from innovation.

A more complicated case study takes a different form—specifically, the shape of a small, almost lamp-shaped robot. The New York Times recently profiled ElliQ, a robot specifically designed to help address the loneliness epidemic that has spread rapidly across the U.S. Its founder explained that he hopes it behaves like a kind, teenage granddaughter—inquisitive, optimistic, and willing to check in on things like how a user is feeling. It’s not a necessary tool for all older Americans, but it may be a major quality-of-life improvement for others: pilots in New York and Washington found that people interacted with their ElliQ more than 40 times a day, and nine in 10 users reported feeling less lonely. That’s a big deal, especially given that ElliQ and related tools will presumably only improve over time.

Waymo, ElliQ and a growing number of AI tools aim to solve problems that led my grandma to regularly remind me that “growing old isn’t for sissies.” So long as these tools fly under the radar, though, their potential upsides will go unrealized. That’s a preventable future.

It’s also a future legislators can make less likely by encouraging pilots just like those run by Intuition Robotics and others. Now’s the time to launch regulatory sandboxes across the country that allow innovators to deploy tools subject to close monitoring from the relevant state or federal actors. These test beds for innovation can lower barriers to adoption for older Americans while also ensuring that flawed tools are identified quickly.

The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.

About the Author
By Kevin Frazier
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Commentary

David Risher
CommentaryRide-Hailing
Lyft CEO: we’re setting a multi-sensor safety standard for autonomous rides
By David RisherJune 22, 2026
60 minutes ago
s
CommentaryData centers
Saxby Chambliss: America can’t win the AI race without more plumbers and electricians
By Saxby ChamblissJune 22, 2026
2 hours ago
astronaut
Commentaryspace
NASA just named an all-male crew for ‘Artemis III’: what’s a woman to do?
By Savanah F.S. Bray, PhDJune 22, 2026
4 hours ago
zeke
CommentaryFather's Day
Ezekiel Emanuel: My father lived into his 90s. He understood something many successful men miss
By Ezekiel J. EmanuelJune 21, 2026
1 day ago
Tenzin Seldon is the founder and managing partner of Pulse Fund,
CommentaryGLP-1s
Tenzin Seldon: The GLP-1 boom is the biggest climate story no one is pricing in
By Tenzin SeldonJune 21, 2026
1 day ago
Julia Bartak
CommentaryGen Z
Edward Jones advisor: Gen-Z doesn’t want an office happy hour. They want financial security
By Julia BartakJune 21, 2026
1 day ago

Most Popular

Former U.S. Secret Service agent says bringing your authentic self to work stifles teamwork: 'You don’t get high performers, you get sloppiness'
Success
Former U.S. Secret Service agent says bringing your authentic self to work stifles teamwork: 'You don’t get high performers, you get sloppiness'
By Sydney LakeJune 21, 2026
1 day ago
Former VP Kamala Harris says she went through a nine-hour interview to land the job—but she couldn’t escape ‘gold medal depression’ even when she won
Success
Former VP Kamala Harris says she went through a nine-hour interview to land the job—but she couldn’t escape ‘gold medal depression’ even when she won
By Emma BurleighJune 21, 2026
1 day ago
A new trade war may be brewing. This time, Europe is taking a page from Trump's playbook — 'We no longer live in a world of pink ponies and rainbows'
Economy
A new trade war may be brewing. This time, Europe is taking a page from Trump's playbook — 'We no longer live in a world of pink ponies and rainbows'
By Jason MaJune 20, 2026
2 days ago
NBC’s Tom Llamas climbed from 15-year-old intern to the top anchor chair—and still isn’t satisfied: ‘If you're not growing, you're dying'
Success
NBC’s Tom Llamas climbed from 15-year-old intern to the top anchor chair—and still isn’t satisfied: ‘If you're not growing, you're dying'
By Preston ForeJune 21, 2026
1 day ago
'I literally was crying last night because I’m nervous about what I’m going to find out': a record 51% of Americans aren't 'cost secure' on health
Health
'I literally was crying last night because I’m nervous about what I’m going to find out': a record 51% of Americans aren't 'cost secure' on health
By Ali Swenson, Amelia Thomson-Deveaux and The Associated PressJune 20, 2026
2 days ago
Tenzin Seldon: The GLP-1 boom is the biggest climate story no one is pricing in
Commentary
Tenzin Seldon: The GLP-1 boom is the biggest climate story no one is pricing in
By Tenzin SeldonJune 21, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.